1pbroadband Reviews 341

Only a month in but very happy so far! Fixed price for 2 years with NO sneaky annual 'retail price index' increases (what a joke!).

Smooth transition from previous supplier who was EE (and 1p is owned by EE - who knew!).

Definitely worth a look if you are considering a switch however I cannot rate the customer service which is important with broadband as I have not had to contact them.

In conclusion, get a quote and see what you think (p.s. genuine review with no incentive whatsoever).

Been waiting for broadband for over 3 weeks now, sent emails and been told to ring 0333 number who either immediately cut you off or leave it ringing for a while then cut you off, technician came a week before the box, lights keep flashing but nothing is working

I'm a new customer and got a great deal to suit me and I'm very satisfied with my internet it's quick and reliable

I like the low price but the broadband is intermittent loses signal.

Great, much better than my last provider.

Signal twice as fast as talk talk but the same cost.Easy to install.
Highly recommend

Works fine, as I would expect. Communication was brilliant. Price is brilliant. Price fixed for two years is brilliant. The only downside was the set up instructions could have been clearer.
Overall, very pleased

my other provider almost doubled in price so we hope you are not going to do the same. all looks fine so far.

Once it was up and running, it's been fine no problems,
And it does reach all of my flat.

So far so good for us. My Husband rang for some information on change over day, we received the help, and worked fine ever since.

New user, so far so good

Seamless process. I filled a few details in and the rest went like clockwork. Took delivery of router- and broadband was activated on the day specified. Better speed than predicted.

I decided to switch to 1P Broadband is because they do not increase their price during the duration of the contract which I think it is a great selling point. The switch process is really easy even though I haven't got a live phone line. The service went alive on the promised date (01/03/24) and it has been so far so good. I would definitely recommend their service.

Great price and technical support has been excellent when I needed help. Phone answered immediately by knowledgeable expert.

Had 1p broadband for 3 days however I kind of havnt I think its of more than on constant buffering with blue circle and going to something went wrong please try again later . Yes this was a big mistake wish I had gone with now broadband never had this with them but I moved to new house and thought I would try these. Whist waiting for this fibre broadband I tethered to giffgaff mobile £25 unlimited with several devices . It never dropped once in 3 weeks . So clearly we are being ripped of again by services . Ripp of Britain again deserves the name . Only been 3 days so can find another provider and cancel this unfit for purpose service

I have been with 1p broadband for many months now and can't fault it for speed or reliability. I would recommend it if you are reviewing which one to change to. John

previously I had normal broadband service from this company, about a year ago I decided to improve this service to fibre, this I very much regret I am paying for Netflix which nowadays I do not get to watch because 1p broadband cannot appear to connect to, I have also lost the ability to correctly centre the g mail pages on the screen. I give up,sadly unless they sort this mess out I will be forced to find another provider.

A simple and informative experience. Broadband changed on time and without issue.
So far, so good.

Had a bit of trouble at first but Open Reach was organised and my previous supplier had switched off the feed, which was quickly sorted by the person from Open Reach.
Works well for my purposes and download speed averages about 72.6mps, which seems to be around the normal rate around here because full fibre is unavailable. Not that I need any faster. Had a couple of days when broadband seemed to reboot itself early morning. No idea what caused it, but has been fine ever since. Quite happy so far. Not sure what'll happen when BT switches landline to internet, but that's just me.
Overall excellent at the moment.

the internet works well, bit short on range though.