1Rebel - Chelsea Reviews 5

TrustScore 3.5 out of 5

3.7

107 King's Road, SW3 4PA London, GB


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See what reviewers are saying

Rated 1 out of 5 stars

I have generally had a bad experience with staff who were very rude and the policies that were very predatory/inflexible. Their cancellation policy is very rigid and at times unfair. I lost a credit o... See more

Company replied

Rated 5 out of 5 stars

Excellent instructors! I did the intro course (2 reshape and 1 reformer) and I enjoyed the classes so much and the instructors were so lovely and friendly. I will be signing up with a membership

Company replied

Rated 5 out of 5 stars

Anna is absolutely amazing! I loved every minute of the class. Will 10000% be returning. Great energy and spirit keeps you going the entire time.

Company replied

Rated 5 out of 5 stars

Great class structure and trainers

Company replied


Company details

  1. Gym
  2. Fitness class

Written by the company

1Rebel is the ultimate group fitness destination. Our collection of carefully curated classes across 13 studios are designed to get you fit, strong, and feeling good. This is fitness as it should be - fun and completely judgement-free. The best workouts. The best trainers. The best facilities. The best recovery. The best in class in every class. Choose from Reshape, where the treadmill and weights come together for a full body workout like no other. Reformer, pilates but not as you know it, with big beats and big moves. Ride, the ultimate spinning party on the bike. Rumble, a boxing and strength combination, and Reset, one of London's leading sauna and cold plunge studios. The perfect compliment to our workout to level up your recovery.


Contact info

  • 107 King's Road, SW3 4PA, London, United Kingdom

3.7

Average

TrustScore 3.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Perfect

Great class structure and trainers

June 3, 2026
1Rebel - Chelsea logo

Reply from 1Rebel - Chelsea

Thank you for taking the time to leave us a great review - we look forward to seeing you in-club again soon.

Thanks,
Ellie

Rated 1 out of 5 stars

I have generally had a bad experience…

I have generally had a bad experience with staff who were very rude and the policies that were very predatory/inflexible. Their cancellation policy is very rigid and at times unfair. I lost a credit one time because i cancelled for being sick and another time for arriving less than 1 min past the start time. Also, if you ask for a couple of days extension on your credit, they charge an extra fee. Feels this is a very predatory organistaion and won't be coming back

April 28, 2026
Unprompted review
1Rebel - Chelsea logo

Reply from 1Rebel - Chelsea

Hi Chana,

Thank you for taking the time to share your feedback.

We're sorry to hear that your experience with us left you feeling frustrated. While our booking, cancellation and credit policies are designed to ensure fairness and availability for all members, we understand that they can sometimes feel disappointing when unexpected situations arise.

What concerns us most is your comment about our team. We always aim to provide a welcoming and supportive experience, so we're sorry to hear that your interactions with staff left a negative impression.

We appreciate your feedback and will be sharing it with the relevant teams as we continue to review how we communicate and apply our policies. Thank you for bringing this to our attention.

Thanks,
Ellie

Rated 5 out of 5 stars

Anna is absolutely amazing!

Anna is absolutely amazing! I loved every minute of the class. Will 10000% be returning. Great energy and spirit keeps you going the entire time.

December 13, 2025
1Rebel - Chelsea logo

Reply from 1Rebel - Chelsea

Thank you for taking the time to leave us a great review. Anna is great and on our class schedule across lots of our other clubs too. We look forward to having you back in-club soon.

Rated 5 out of 5 stars

Excellent instructors

Excellent instructors! I did the intro course (2 reshape and 1 reformer) and I enjoyed the classes so much and the instructors were so lovely and friendly. I will be signing up with a membership

November 16, 2025
1Rebel - Chelsea logo

Reply from 1Rebel - Chelsea

Thank you for letting us know about your experience!

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