Took forever to get here
Took forever to get here. Plus once it did there were many things broken. A very cheap piece of furniture. Pretty disappointing.
December 3, 2025
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Company details
Written by the company
Customer service is important to us and our Mission is to treat you the way we would want to be treated, so be prepared to have a Great Customer experience! We hand pick every single piece of furniture you see! Not only does Price matter but we want to make sure that our Furniture is Durable, Long Lasting, and beautiful in your home! We stand behind every single item that we offer! Check out our 100% Satisfaction Guarantee.
Contact info
35103 Silvano Street, 48035, Clinton Twp, United States
- 888-418-5958
- info@1stchoicefurnituredirect.com
- 1stchoicefurnituredirect.com
3.6
Average
14 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We ordered a sauna that arrived…
We ordered a sauna that arrived shattered in pieces and we are still waiting on a replacement a month later.
November 1, 2025
Very responsive
Very responsive - great customer service. I would definitely order from this site again.
October 7, 2025
Shipping communication needs improvement
Ordered product but had to reach out for shipping information. It was not as smooth as the website would have you believe. Got product and as described so very pleased with that. It was definitely cheaper through this option and overall happy with the purchase
July 11, 2025
Barrel Bar
Personal one on one service throughout the process including item selection, order processing, progress updates & delivery service.
Fair price.
Prompt and careful full-service delivery
May 31, 2025
Dart Board Cabinet is a Beautyifully…
The Dart Board Cabinet was Beautifully Crafted, and was as Advertised.
We love in!
January 21, 2025
They specialized my order and it was…
They specialized my order and it was perfect! The quality and beauty of this furniture is unsurpassed. It looks even better in person. They even offered white glove delivery, so they brought it upstairs and assembled everything. Everything was wonderful!
August 24, 2024
Very helpful in selecting the right…
Very helpful in selecting the right base for my high top and counter bar stools. Additionally, very responsive to my questions. Great experience.
July 22, 2024
Custom bar base
Scott and Jason went above and beyond my expectations. They were willing to listen to what I wanted and created a custom piece that was designed just for our needs.
July 22, 2024
Product is as described. Customer service was responsive.
Delivery times were a little confusing their response to my questions were very good and the product is as described.
April 4, 2024
The cabinet I bought is absolutely…
The cabinet I bought is absolutely great. It is well made and is a perfect addition for any bar. My friends love the bar and cabinet I purchased from 1st Choice Furniture Direct. The customer service great.
February 29, 2024
Overall great company!
Optimal customer service, quality furniture, and great company! I would highly recommend them and this is my third order. I will order again as the need arises. Yes, repeat customer. 👍
January 31, 2024
Very good service I made a friend
Very good service I made a friend. I ordered directly on the phone with him. Very good guy.
December 19, 2023
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