1st in Flowers! Reviews 1,667

The website gives you a choice of size: Standard, Deluxe, and Premium. I ordered the So Enchanting Bouquet in the Premium size for $79.99. After the service fee of $17.99 and tax of $9.55, the total was $107.29. Luckily, the recipient sent me a photo of the flowers, or I would have never known I was ripped off. It looked more like the Standard size. My advice to others is to have the recipient send you a photo to compare to what's on the website! I bet the florist makes a huge profit and gets by ripping people off this way. After I complained, I was refunded $32.19.

I ordered a beautiful bouquet of (only) pink peonies with english ivy. Instead, I got a bouquet with neither. It has cheap alstroemeria, lilies, mustard, eucalyptus, two roses, and hyacinth. I paid for the premium bouquet specifically for that specific bouquet which is NOTHING like what they delivered. Unacceptable. I ordered this because peonies have a special meaning for the recipient. If they have none of the ingredients, don't list it online! 0/10 would never recommend.

The flower part was good, the second part delivery of a 2lb box of candies, was not delivered. Next time in need to send flowers, I will use 1st in Flowers service.

Can’t deliver anything on time
Bad customer service
Excuse after excuse

I ordered Get Well flowers to my niece for Delivery on Nov 23, it didn't go they asked if I wanted on the 24th, so I agreed. I was informed they didn't go due to supply chain disruptions. So, now they suggested they could try to deliver on the 29th. My niece will be fine by then and wonder why I sent Get Well Flowers. You may want to try somewhere else if an actual delivery of flowers is what you seek.

Each time i see an orchid i am sad. Some days before I tried to send White Charm Orchid in a pot (order number 1117240) but instead they delivered a bromelia, the first one they found in their shop, having no respect on my wish and my money. It is like asking for a parrot and instead they will deliver a crow. It is not a matter of money but they disappointed me for the first time since I am using 1st in Flower and I need no other chance to be disappointed as i chose to send flowers in order to be satisfied and not to be sad. I need no other chance to lose , as I am not gambling, I hate gambling. So dear friends pay due attention to your customers and respect them and their wish. Dear customers pay attention, this may happen to each of you .

First time I ordered from them.
I ordered flowers for my mother’s birthday to be sent to France, and I am extremely happy with them. The delivery was on time, and the flowers were beautiful. I would recommend 1st in Flowers to everyone.
Excellent job! Thanks again

Habiba

FIRST TIME ORDER FROM SINGAPORE
First time Im sending flowers to Vancouver fr Singapore. The website is easy to navigate and presents many choices for selection.
Wld be even more helpful for an overseas customer if there was a service desk to answer questions.
I had considered sending a plant as well to the same address and wanted to know if I have to pay service charges twice.

Everything went very smoothly & my family in Japan loved the floral arrangement! Nice Job!

I will give 5 stars when the flowers arrive safely!

Easy ordering process. I hope the delivery will be as seamless.

Thank you. Ordering these flowers was easy.

We always order all our flowers and gift baskets from 1st in flowers for family in Texas.

We have always had excellent service, the flowers are exceptional and the gift baskets are brilliant value.

I had emailed and spoken to customer service and they are so helpful and friendly, especially Don who was a great help last time when I had ordering issues.

BEWARE!!! Scam ALERT! I ordered flowers for next day delivery. The day of delivery I received a phone call from the owner letting me know that she can’t deliver the order because her driver is not there and she can’t bend her knee to drive and the following day is a special day for her mother who is the owner the business. She proceeded to tell me that she would only be able to take the order if the recipient was home at that very moment. (I had no way of verifying if they were home.) Every time I tried asking a question or speak she spoke over me and kept repeating herself. I gave in and told her to just take the flowers next week. (Even though I paid a service fee for next day delivery.) Once I agreed, she told me to go online and give her a 5 star review. That was strange considering the situation and it made me uncomfortable. Also, there was no follow up or email sent letting me know that the flowers had been delivered. Overall, I would not recommend this company. If next day delivery is not available, then it shouldn’t be an option while ordering flowers.
Update->I just received a photo of the flowers that were delivered. It is nothing like the website pictures. I ordered a 2 stem Orchid arrangement in a large clear glass vase. They delivered one stem Orchid in a tiny cheap plastic container. Looks like something you can pick up from a grocery store. I’m very embarrassed because these were sent to my aunt who’s husband suddenly passed away.

Great as always, hassle free way to send flowers around the world, thank you!

Have now ordered flowers from 1st in Flowers for the second time, and expect the service to be as good and efficient as the first time.

easy to order and a good selection of flowers and arrangements