1StopBedrooms Reviews 16,048

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,098 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the products, often describing them as gorgeous, high-quality, and exactly as they appeared online. Many people praise the delivery service, noting its efficiency, professionalism, and the care taken with assembly. The staff and customer service are consistently highlighted for being helpful, knowledgeable, and responsive, making the ordering process smooth and pleasant. However, some customers experienced issues with delivery, including delays and problems with the white glove service not being fully executed. A few other people also felt that customer service was unhelpful when problems arose, and some reported receiving incomplete orders or furniture that broke down quickly.

What people talk about most

Product

Customers generally express satisfaction with the products, often highlighting their aesthetic appeal,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the professionalism and... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Order

Reviewers mention positive feedback about the ordering process, often describing it as easy, smooth, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Price was substantially cheaper than a local furniture store. My billing address and shipping address are different. Customer service was kind enough to call me to verify all the information was corr... See more

Rated 5 out of 5 stars

Vera’s customer service skills made our experience great. We had some issues with delivery and she ironed them out smoothly for us. Our furniture is gorgeous. Like really pretty.

Rated 5 out of 5 stars

Was a little nervous ordering an entire living room set online! But this company goes above and beyond. Great customer service and white give delivery! Delivery crew was fantastic!! Would recommend... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the price and quality of our leather sectional from 1Stopbedrooms. It took 10 weeks to be delivered which was a bit much but well worth the wait in the end. Their customer service de... See more

Company replied


Company details

  1. Furniture Store

About 1StopBedrooms

Written by the company

When it comes to home furniture shopping, the hardest part is sometimes knowing where to begin. That’s why seasoned homeowners trust 1StopBedrooms for leading quality and ultra-low prices. You can enjoy additional savings when you purchase entire sets for the bedroomdining room, and living room. From there, just sit back and relax while a time-tested white glove delivery team carries out the furniture installation for you. It’s a 360° process that bridges the gap between your design aspirations and your finished spaces. Along the way, a dedicated support team can help you make the right choice while addressing any questions or concerns.  

 

In the market for a classic sofa that looks as comfortable as it feels? What about a sleek new style for your bedroom that you’ll look forward to night after night? Or how about an inviting addition to your living room that doubles for entertainment and relaxation? No matter what you’re hoping to find, 1StopBedrooms has it all. Just read one of the countless testimonials, bringing light to their selection, quality, and service. Ultimately, 1StopBedrooms features the brands you know at prices you’ll love. Take a look at their ever-expanding collection and see why shoppers choose 1StopBedrooms for life.

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

I bought a great product at a great price

I went to a local furniture store and found a recliner I liked. It was going to be 10 weeks or more to get it. 1Stop had it for less money and delivered it to my door. I bought a great product at a great savings. The whole ordering and delivery process went just as they described and I was not disappointed. Customer service was great also when I called for an update. I was skeptical when I read reviews, but my experience was great! I will be back again!

April 14, 2026
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Reply from 1StopBedrooms

Hi Daniel, thank you for taking the time to share your experience.

We’re glad to hear everything met your expectations and that the process felt smooth from start to finish. Providing reliable service and consistent communication is something we work hard to deliver every day, and it’s great to know that came through in your experience.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

Cobi was very knowledgable of the…

Cobi was very knowledgable of the products I asked about offering me the best price available. I asked if there might be another bed I liked with a restriction on the side table size. He then showed me the Caracole Classic which was gorgeous. I was drawn to the light and brightness of the pieces and the side tables gorgeous coming in under the size I needed making more space in the room. He made excellent recommendations and I’m grateful to have found this store.

April 15, 2026
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Reply from 1StopBedrooms

Hi Kathleen, thank you for taking the time to leave your review.

We’re pleased to hear you had such a positive experience and that our team was able to guide you in a way that felt helpful and well-informed. Providing thoughtful recommendations and a smooth, consistent experience is something we strive for every day.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

Our delivery was fast and customer…

Our delivery was fast and customer service was great the bed is amazing and on delivery the delivery driver was very professional courteous and professional I will definitely be buying more things

April 15, 2026
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Reply from 1StopBedrooms

Hi Victoria, thank you for taking the time to leave your review.

It’s great to know your experience met expectations and that everything came together smoothly. We focus on delivering a reliable and consistent service, and feedback like yours means a lot to the team.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Great service

Great service! Looked everywhere for this comforter set every place was out of stock! Then I found it here!!

April 15, 2026
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Reply from 1StopBedrooms

Hi Customer, thank you for taking the time to leave your review.

We’re pleased to hear your experience was a positive one. Providing a reliable and consistent shopping experience is something we focus on every day, and it’s great to know that came through.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

The representative

The representative, Kobi, was extremely helpful and patient with all my questions about the product I was interested in. He was knowledgeable and represented your company with excellent communication skills.....with a little humor thrown in which made it more enjoyable working with your company. Exceptional employee and a great credit to your company.

April 15, 2026
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Reply from 1StopBedrooms

Hi Wanda, thank you for taking the time to leave your review.

It’s great to hear that your experience was both helpful and enjoyable. Our team strives to provide knowledgeable, approachable support, and it’s wonderful to know that came through so clearly.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

On time

On time, quick and easy.

April 14, 2026
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Reply from 1StopBedrooms

Hi John, thank you for taking the time to leave your review.

We’re pleased to know everything went smoothly and met your expectations. Providing a reliable and straightforward experience is something we consistently aim for.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 4 out of 5 stars
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Reply from 1StopBedrooms

Hi Patricia, thank you for taking the time to leave your review.

It’s great to know your experience reflected the level of clarity and reliability we aim to provide. Consistency across every stage of the process is something we focus on closely.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Great experience all together

Price was fair. Communication was always up to date. Delivery and set up went extremely well. Delivery persons were wonderful.

April 13, 2026
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Reply from 1StopBedrooms

Hi Stephanie, thank you for taking the time to leave your review.

We’re pleased to know your experience met expectations and that everything came together smoothly. Providing a reliable and well-coordinated experience from start to finish is something we consistently strive for.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Drivers Were Great!

Drivers were great, very helpful. They were early but called when they were 90 minutes away to make sure it was ok.

April 13, 2026
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Reply from 1StopBedrooms

Hi Jason, thank you for taking the time to leave your review.

It’s great to hear your experience was a positive one. We aim to provide a smooth and well-coordinated service from start to finish, and it’s encouraging to know that came through.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars
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Reply from 1StopBedrooms

Hi Bawna, thank you for taking the time to leave your review.

It’s great to know your experience was a positive one. Providing a helpful and courteous service is something we consistently aim to deliver.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Simon was super helpful!!

Simon was super helpful!!! He was knowledgeable and friendly. He truly listened to me and solved my issue quickly and to my great satisfaction! This is my second purchase from you and will definitely not be my last. Thank you Simon!!!

April 13, 2026
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Reply from 1StopBedrooms

Hi Sheila, thank you for taking the time to leave your review.

It’s wonderful to hear that you had such a positive experience and that Simon was able to provide the level of support we strive for. We’re also glad to know you’ve chosen to shop with us again, and we look forward to continuing to provide a consistently reliable experience.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

Things delivered promptly and not…

Things delivered promptly and not damaged

April 5, 2026
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Reply from 1StopBedrooms

Hi Rosemarie, thank you for taking the time to leave your review.

We’re pleased to hear everything arrived as expected and that your experience met the standards we aim to deliver. Providing a reliable and consistent service is something we focus on every day.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

Customer service was very nice and…

Customer service was very nice and helpful.

April 12, 2026
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Reply from 1StopBedrooms

Hi Terri, thank you for taking the time to leave your review.

We’re glad to hear your experience was a positive one. Providing a helpful and consistent experience for every customer is something we focus on every day.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Item is as described

Item is as described. Color is a perfect match to the rest of my furnature. Took a while to receive but worth it.

April 7, 2026
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Reply from 1StopBedrooms

Hi Sherry, thank you for taking the time to leave your review.

We’re pleased to hear everything met your expectations and fit in so well with your space. Providing a reliable and consistent experience is something we focus on, and it’s great to know that came through for you.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

Good customer service and seamless…

Good customer service and seamless process

April 10, 2026
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Reply from 1StopBedrooms

Hi Grant, thank you for taking the time to leave your review.

We’re pleased to know your experience met expectations and reflected the level of service we aim to provide. Creating a smooth and reliable experience for every customer is something we consistently focus on.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Great prices and great product

Great prices and great product. This is our second time purchasing from 1stop and will continue. They have great communication and got updates on order/delivery.

April 10, 2026
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Reply from 1StopBedrooms

Hi Laura, thank you for taking the time to leave your review.

We’re pleased to hear you’ve had another positive experience and that everything met your expectations. Consistent communication and a smooth purchasing process are important to us, and it’s great to know that came through.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

Very responsive service representatives.

Very responsive service representatives. Ordered an office desk which was delivered within the time frame they stated. Received progress email throughout the process. Would recommend 1 Stop Bedrooms and will be purchasing from them again.

April 5, 2026
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Reply from 1StopBedrooms

Hi Frank, thank you for taking the time to leave your review.

We’re glad to know your experience met expectations and reflected the level of service we aim to provide every time. Consistency and clear communication are important to us, and it’s great to see that come through.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 4 out of 5 stars

We absolutely love our product—it’s…

We absolutely love our product—it’s exactly what we were hoping for and works great. Unfortunately, our delivery experience wasn’t quite as smooth. We were given a delivery window of 2–6 PM, but the team didn’t arrive until around 6:40, which was a bit frustrating.

Assembly also took longer than expected—over an hour—and my husband ended up helping, which felt a little unusual for a white glove service. At the same time, I was trying to get our baby to sleep, and the noise made that pretty difficult.

That said, the delivery person was very kind and professional, and we understand that delays can happen and may not have been their fault. Overall, we’re very happy with the product itself, but the delivery experience could definitely be improved.

April 7, 2026
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Reply from 1StopBedrooms

Hi Bailey, thank you for taking the time to share your review.

We’re so pleased to hear that you’re enjoying your product and that it met your expectations. We also appreciate you noting where the overall experience didn’t feel as smooth as it should have, as that’s not the standard we aim to deliver. Feedback like this is carefully reviewed to help ensure a more consistent experience from start to finish.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

Rated 5 out of 5 stars

Am very impressed with this company I…

Am very impressed with this company I was afraid of getting scammed I am so glad I put my trust and just went for what I wanted I would highly recommend!

April 7, 2026
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Reply from 1StopBedrooms

Hi Patty, thank you for taking the time to leave your review.

We’re so pleased to hear that your experience left you feeling confident and satisfied with your decision. Creating a trustworthy and consistent experience is something we focus on every day, and it’s great to know that came through for you.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Warm regards,
Customer Experience Team

Rated 5 out of 5 stars

The order was as soon as possible

The order was as soon as possible. The table as wonderful and the employees did a good job. I will recommend your company to everyone who want to have beautiful furnitures.

April 7, 2026
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Reply from 1StopBedrooms

Hi Hipolito, thank you for taking the time to share your review.

We’re pleased to hear everything came together smoothly and that you’re happy with your experience. It’s great to know the team and the final result met your expectations, and we truly value your recommendation.

We appreciate you sharing your feedback and helping us maintain a consistent experience for our customers.

Kind regards,
Customer Experience Team

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