20Cube Logistics Reviews 315

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Dom has been great to deal with, couldn't recommend him more highly. He is communicative and feels like a part of our team. It was difficult finding a good logistics partner with all of the intricacie... See more

Company replied

Rated 5 out of 5 stars

The 20 cube team are an absolute delight to work with. Taking care of all of our freight needs, From Containers to pallets and even small packages book to arrive from all around the world. The 20 Cu... See more

Company replied

Rated 4 out of 5 stars

Your Shipping Bill & B/L team not understand and not follow the instructions of Shipper. Even it was many times instructed to call us if facing any problem while making the documents, but they never c... See more

Company replied

Rated 5 out of 5 stars

They response very quickly, which is the most important point for us to find a partner company. It took a week for a lot of companies to get a response, but they usually responded the same day or nex... See more

Company replied

Company details

  1. Freight Forwarding Service
  2. Customs Consultant
  3. e-Commerce Solution Provider
  4. Logistics Service
  5. Warehouse

About 20Cube Logistics

Written by the company

Air and Sea Freight

About US

20Cube is a new age digital logistics company with an ambitious vision and rich local experience and provide integrated logistics services globally.

Dealing with things DIFFERENTLY

20Cube offer logistics with a digital difference. A unique freight forwarding and 3PL experience leveraging people + technology to deliver supply chain value in ways you never imagined!

INTEGRATE every part of the supply chain

From order to delivery we give our customers the visibility they need for real-time data, supply chain transparency, and the ability to control costs in ways they’ve never been able to before.

DIGITALISATION of supply chain processes

We have digitalised the supply chain processes that enable our customers to enhance their business performance. It provides our clients with deeper insights and matched it with access to the expertise.

TRANSFORMING the way our customers do business

Through inventive solutions, workflow tools and consultant expertise that reduces the visible and invisible costs in the supply chain, adapts to changing needs, and speeds up delivery.

Drive INNOVATION forward

We transform lives of our clients and the performance of the category we operate in. We work with our customers to understand the evolving needs to their business.

Get a quote TODAY


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

315 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

2+yrs of exemplary service

We have been using 20 Cube for just over 2yrs now. It has been a great experience, Emilie and the team are super proactive and responsive. They have very clear and timely communication, which is super important when it comes to the importation of our goods. I would highly recommend them to anyone looking for a new importation logistics partner.

March 20, 2024
Unprompted review
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Fantastic Service

Fantastic service, great people, sharp pricing - 20CUBE do all the work for you and makes your job a lot easier!!

I strongly suggest using 20CUBE for your LCL or any logistical requirements!

March 18, 2024
Unprompted review
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

20Cube delivering quality service.

We have been using 20Cube for many years now and have always appreciated their prompt attention, allowing us to receive our consignments in a timely manner. Recently we had a number of consignments by Sea and Air and into a number of different cities. The knowledge, attention to detail, organisation of transport, problem solving and follow-up by Simon and Joshua instilled a confidence in us that we would receive our consignments without delays.

March 15, 2024
Unprompted review
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

very smooth delivery of my imported…

very smooth delivery of my imported goods.

March 8, 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Feedback

Nothing major to add

March 5, 2024
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 4 out of 5 stars

Nagle Pump

Thanks for your help.

March 4, 2024
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Reply from 20Cube Logistics

Thank you for the 4-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 1 out of 5 stars

Three shipments in a row 3+ weeks late

Three shipments in a row 3+ weeks late. They also do not give you any warning at all that shipments will be late. There's no tracking system at all? They have easily cost my business over $50,000 and probably closer to $100,000. DO NOT recommend.

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

20Cube has become one of our most trusted logistics partner

Came across 20Cube just by chance and we started getting them to handle some very challenging shipments. The way they handled and special mention to Jignesh who is taking care of our shipments very personally, our confidence and trust has grown leaps and bounds.
Now 20Cube has become one of our trusted partners in our Logistics and the shipments they handle for us mostly are not the standard and straight forward ones..
The value and care Jignesh and the team put on our shipments are exceptional, especially in the challenges of not just the shipments, but also on the various time zones globally they manage for us, we express our deepest gratitude and thanks.

February 16, 2024
Unprompted review
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

20Cube always exceed expectations.

The 20Cube team are clear, concise and knowledgeable, they deliver on their promises and are always a pleasure to deal with.
Highly recommended!

February 2, 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

The staff are very helpful and friendly…

The staff are very helpful and friendly
They also provide you with all the information you need

January 5, 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Always fantastic to work from Office…

Always fantastic to work from the Office staff to the drivers.

January 2, 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Always positive and helpful!

Always positive and helpful!! Jordan is always quick to answer and easy to deal with :)

January 2, 2024
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with Jordan and the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Rebecca Bailey looked after everything

Rebecca Bailey looked after everything. Such a professional job

December 18, 2023
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with Rebecca and the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Good Communication and ensuring that…

Good Communication and ensuring that shipments are cleared promptly.

December 13, 2023
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

good service

December 18, 2023
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Prompt emails advising arrivals

Prompt emails advising arrivals, requests for documentation and sending through invoicing.

December 15, 2023
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Great customer service

Great customer service. Very professional.Neil Dorling provides great support, responds quickly and always happy to help. Such a pleasure to work with him.

December 11, 2023
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Reply from 20Cube Logistics

Thank you for the 5-star review. We will share this review with Neil and the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 4 out of 5 stars
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 4-star review. We will share this review with the team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

Rated 5 out of 5 stars

Great communication and knowledge

I want to praise Domenico Toto for all his patience and help he gives me. Dom & the whole team @Keilor East office gives such a superior service every single time without fail. I would recommend them to anyone that asks. thanks Dom, you're the best.

November 20, 2023
Unprompted review
20Cube Logistics logo

Reply from 20Cube Logistics

Thank you for the 5-star review and sorry for the delay in response. We have shared this review with the Dom and team to keep up the good work. Your frequent feedback keeps our team motivated and helps us to improve. If it's not too much to ask, would you please consider leaving the same review on Google?

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