20four7VA Reviews 616

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and supportive, making the entire process pleasant. People frequently highlight the smooth and well-organized nature of the service and user experience, noting clear communication and efficient response times throughout. However, some customers also noted that while the overall process was positive, there were occasional delays in receiving updates or responses, suggesting room for improvement in communication timeliness.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and supportive nature.... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the hiring process as... See more

Service

Customers consistently note positive experiences with service. Reviewers describe the process as smooth,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the responsiveness... See more

Response time

Clients share positive opinions on response time. Many reviewers praise the responsiveness of the recruitment... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The recruitment,onboarding team are friendly, updates are always shared on time and very responsive. All this time about my research in this company is so true! Thank you so much 20four7VA for this wo... See more

Company replied

Rated 5 out of 5 stars

There process was long but worth it because the you get response within a short space of time as long as you do what is required of you. The interviews well went especially the final interview, s... See more

Company replied

Rated 5 out of 5 stars

I had so many questions on how one gets paired with a client and the screening process. By the end of the session, I came out fully aware on what to expect as a VA working with 20four7VA. Thank you... See more

Company replied

Rated 5 out of 5 stars

Applying to 20four7VA was a nice experience. Yes the process has many steps but i think a structured hiring process is a good thing for every organization. And as a beginner to the VA industry, I'm lo... See more

Company replied


Company details

  1. Talent Agency
  2. BPO Company
  3. Business to Business Service
  4. Employment Agency
  5. Recruitment Service
  6. Temp Agency

About 20four7VA

Written by the company

Unlock New Opportunities with Virtual Assistant Outsourcing

20four7VA is your trusted partner for hiring and managing global remote talent.

Book a FREE Consultation
Free eBook: How to Hire a Virtual Assistant
Call Us
Apply as a Virtual Assistant

Maximize efficiency, minimize costs - outsource tasks to a 20four7VA Virtual Assistant. 20four7VA is a remote hiring and contract staffing agency specializing in cost-effective and turnkey Virtual Assistant staffing solutions.

Combining advanced AI-matching technology and our team’s decades of expertise in remote staffing, we help businesses efficiently build an inclusive and skilled remote team that saves them up to 80% on labor rates.

We provide businesses with access to offshore contract talent, part-time or full-time, across a wide range of skill categories, including:

  • Administrative Virtual Assistant - data entry, file management, personal assistance
  • Business Support Virtual Assistant - bookkeeping, customer support, lead generation)
  • Marketing Virtual Assistant - content development, graphic design, social media management)
  • Technical Virtual Assistant - website development, Search Engine Optimization, data analytics)

Join the 3000+ companies who have already grown their market share with access to our global community of over 750+ offshore contract talent. Book your free consultation today!

Exclusive offer for our Trustpilot audience

Written by the company

We'll waive the $99 setup fee for you
Just tell us that you came to us from Trustpilot and we'll waive your one-time $99 setup fee!

Our happiness guarantee

No payment until you hire & free replacements

We'll find and send you candidates at no cost. You only start paying when your chosen remote worker commences work with you. Plus, there's no extra cost if you're not satisfied with your chosen Virtual Assistant's performance and wish to replace them.

Contact info

4.8

Excellent

TrustScore 5 out of 5

616 reviews

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Rated 5 out of 5 stars

Very engaging

Based on the conversation I had, they are able to provide good assistance directly. The interviewee has a pleasing personality and is very engaging in the conversation.

January 10, 2025
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Reply from 20four7VA

Thank you for your feedback! We're glad that you found your interviewer to be engaging and helpful. Welcome to 20four7VA!

Rated 5 out of 5 stars

Interview Process Review

I really enjoyed the interview process. All interviewers were very friendly and polite and the process was seamless.

January 9, 2025
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Reply from 20four7VA

Thank you for the positive feedback! We're glad to hear you enjoyed your interview experience. Welcome to 20four7VA!

Rated 4 out of 5 stars

My experience with the interview…

My experience with the interview sessions was amazingly soothing. My interviewers were highly professional and helped me to express myself in a very calm and comfortable state easing off every form of tension. Thumbs up to the recruitment team!👍👍

January 6, 2025
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Reply from 20four7VA

Thank you for your review! We value creating a welcoming and supportive environment for all candidates so it's great to hear that you had such a positive interview experience. We're glad that our interviewers were able to make you feel comfortable and confident throughout the process.

Rated 5 out of 5 stars

The communication is great

The communication is great, very clear and detailed. The HR Team is approachable and patient. Their process is very thorough.

January 3, 2025
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Reply from 20four7VA

We're delighted to hear that you found the communication clear and the hiring process thorough. We believe a comprehensive process helps us identify the best candidates. Your feedback is valuable to us as we continue to improve.

Rated 5 out of 5 stars

Satisfied customer

I liked how the staff were very courteous and helpful and that I could reach out to them through multiple avenues.

January 3, 2025
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Reply from 20four7VA

Thank you for your review! We're glad you appreciated the multiple avenues for communication and the helpfulness of our staff.

Rated 5 out of 5 stars

Fantastic Experience as a VA Graphic Designer

I recently joined 20four7VA as a Virtual Assistant Graphic Designer, and my experience has been nothing short of amazing! The onboarding process was seamless, and the team made me feel welcomed and supported from day one.

They offer great resources and ensure you’re set up for success in your role. Communication is always clear, and they genuinely care about your growth and satisfaction.

January 2, 2025
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Reply from 20four7VA

We're glad to hear that you feel supported and valued here at 20four7VA. Our team is dedicated to providing a positive and rewarding experience for all our VAs. Thank you for your 5 star review!

Rated 5 out of 5 stars

I’m very excited about this…

I’m very excited about this opportunity, as the role seems like a great fit for my experience and career goals. I’m eager to learn more about the position and the team, and I believe my skills would be a valuable contribution. I’d appreciate it if you could share more details about the next steps in the hiring process, or let me know if you need any additional information from me. Thank you again for considering me

December 18, 2024
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Reply from 20four7VA

Thank you for your review! We're glad that you're excited about this opportunity. We appreciate your enthusiasm and look forward to give you the best job match.

Rated 5 out of 5 stars

Great!

Great Experience!

December 20, 2024
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Reply from 20four7VA

We're glad you had a great experience. Thank you for your review!

Rated 5 out of 5 stars

Very helpful staff

The staff kept me informed and were very helpful throughout, remained polite, followed up keenly, and all round, the staff were very helpful.

I genuinely appreciate that

December 12, 2024
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Reply from 20four7VA

Thank you recognizing the consistent communication and helpfulness of our team. We strive to provide a positive and supportive experience for all candidates. Your feedback is valuable to us as we continue to improve our processes.

Rated 5 out of 5 stars

The staff communicated with me very…

The staff communicated with me very consistenty which I appreciate. They were also keen in following up. The interviewers all arrived on time and were all professional.

December 12, 2024
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Reply from 20four7VA

We're glad you appreciated the consistent communication and the professionalism of our interviewers. Your feedback is valuable to us. Thank you for your review!

Rated 4 out of 5 stars

The interviewers

December 11, 2024
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Reply from 20four7VA

Thank you for your feedback! We're glad to hear you had a positive experience with our interviewers. Please feel free to reach out anytime you have questions or need assistance.

Rated 5 out of 5 stars

My experience with 20four7VA has been…Positive, Supportive, and Professional

My experience with 20four7VA has been exceptional so far. The onboarding process has been seamless, with clear communication and helpful resources that made it easy to understand the company's culture and expectations. The orientation session was especially valuable, offering in-depth guidance on crafting an outstanding cover letter, enhancing my resume, and preparing for client matches. The team’s commitment to professional growth is evident, and I feel well-supported as I start my journey. I also appreciate how patient and understanding the team was when I had technical issues with my laptop and headset. Their support during that time made the experience even more positive.

20four7VA excels in providing clear and structured guidance from the very beginning. The orientation session was informative, well-organized, and engaging, which gave me confidence moving forward. The opportunity for ongoing training through the Training Portal is an excellent initiative, allowing me to continually improve and stay ahead. I also appreciate the transparent communication about the matching process and the timeline for securing clients. It sets clear expectations, which reduces any uncertainty and helps me stay focused on my goals.

While the orientation session and training resources are top-notch, I think a bit more personalized support during the matching process could be helpful. For example, having a one-on-one session with a mentor or a team member to discuss personal strengths and preferences might help further refine the client-matching process. Additionally, clearer timelines for client assignments, if possible, would be great to manage expectations even more effectively.

December 11, 2024
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Reply from 20four7VA

We're glad you found the hiring process to be efficient and appreciated the clear communication throughout. We strive to make the application and interview process as smooth and enjoyable as possible, while ensuring we find the best candidates for our roles. Your feedback is valuable to us. Thank you!

Rated 5 out of 5 stars

An Unforgettable Experience: Feeling Valued Every Step of the Way

From the very first interview, the interviewee clearly and transparently set our expectations, ensuring that we fully understood the company policies to help us make informed decisions about accepting the terms. I can say that the hiring process is thorough, involving multiple interviews and assessments, which reflects the company’s commitment to carefully selecting the best candidates. This meticulous approach not only highlights the importance of finding the right fit for the company but also provides applicants with the opportunity to showcase their resilience and dedication.

The interviewers presented the company policy, information about the hiring process stages, and salary expectations clearly. I felt supported throughout the process. They are available to answer any additional questions or concerns I may have via Skype or email. Overall, it was a great experience for me.

December 6, 2024
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Reply from 20four7VA

We're pleased to hear that you appreciated the efficient hiring process. We understand the importance of a timely process and strive to make it as smooth as possible. Thank you for your positive feedback!

Rated 5 out of 5 stars

A pleasure to work with!

Your staff is very helpful and quick to respond once we got candidate resumes and had the interviews. A pleasure to work with!

December 5, 2024
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Reply from 20four7VA

We're delighted that you had a positive experience working with our team. We look forward to continuing our partnership and providing you with excellent staffing solutions. Thank you for choosing 20four7VA!

Rated 5 out of 5 stars

The interviewers were professional and welcoming

The interviewers were professional, respectful, and welcoming, which helped you feel at ease and communicate clearly. The interviewers explained the role and company culture in detail, and their expectations aligned with your strengths and career goals.

December 3, 2024
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Reply from 20four7VA

Thank you for sharing your positive and informative interview experience. We appreciate your kind words. Welcome to 20four7VA!

Rated 1 out of 5 stars

Dissappointing workplace

joining this company feels misleading, seems like no one here knows what they're really doing. my skill interviewer MJ was late to our interview and sounded very tired and unprofessional. that is my first warning about this company. after joining you get passed from one rude and unprofessional staff to the next one until you get a client after a very long time of waiting only to get a very lowball offer after. they keep giving surveys saying that they want to improve but they never actually improve anything. i'm glad i left this company.

December 6, 2023
Unprompted review
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Reply from 20four7VA

Thank you for sharing your honest feedback. We understand your frustration and apologize for the negative experience you had during the onboarding process.

We take your concerns seriously, especially regarding the professionalism of your interviewer and the length of time it took to find a client match. We're actively working to improve our client matching system and ensure VAs are presented with competitive opportunities.

If you'd be willing to share more details, please feel free to email us directly at quality@20four7va.com. This will help us address specific areas and ensure a more positive experience for future VAs.

Rated 5 out of 5 stars

streamline application process and was…

streamline application process and was able to get clear expectations from the start. I like how they are providing detailed interview guidelines

November 22, 2024
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Reply from 20four7VA

We appreciate your feedback on the clarity of our application process. Thank you for your review!

Rated 5 out of 5 stars

Seamless Interviews

Interviewers are quite patient and they make you comfortable.

November 25, 2024
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Reply from 20four7VA

We're delighted to hear that you felt at ease during your interview. Thank you for sharing your feedback!

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