Terrific company. They always respond quickly, efficiently, and courteously. This applies to sales department (Ben) and technical support (Joshua). They even make good use of AI, which gave a first re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Web Hosting Company
- also in
- Cloud Computing Service
- Cloud Storage Service
- DNS Provider
- Email Service Provider
Information provided by various external sources
20i is changing web hosting. By combining cutting-edge technologies with the expertise of our team, we're able to create a unique hosting platform. Other companies rely on off-the-shelf products: we create our own. That means we can offer fast, efficient support and optimise our software and hardware to our customers' needs. Plus we also don't have to charge you licensing fees! Try us for a month: you'll never go back to a traditional web hosting provider.
Contact info
Hawthorn House, Southwell Road West, NG21 0HJ, Mansfield, United Kingdom
- 0333 344 2720
- sales@20i.com
- 20i.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service
Excellent Service
What more can I add to the already excellent 5 star rating. I moved all my domains to this company from Heart Internet and have not looked back.
If you are looking for a reseller package, look no further.
Best reseller hosts - bar none
Been with these guys for nearly a year - they are brilliant. Today we ran into a serious issue on a WP site (nothing to do with 20i) and we were stumped to understand what the problem was.
Asked 20i support if they could shed light on it - to which they simply asked for a few .sql bits of info and 30 minutes later all sorted.
Brilliant service.
This is a fantastic server company with…
This is a fantastic server company with tremeandous attention to client satisfaction. I have used several others but none match 20i.com.
Product devellopment is constant an support for the reseller is a standard I have never experienced before.
Forth Hosting give 20i a Big High 5
Doreen
Fantastic and speedy support
Fantastic and speedy support, also the fastest and best for price in terms of resellers. Not one other host I have come across offers anything similar. This really is the only unlimited reseller plan, which actually works and is fast, available. Hugely recommend these guys.
20i - They know how to do hosting!
Forget what you know about being a reseller, forget what your used to with your current hosts, forget the limitations, the downtime, the non automonous backend... Only one thing to remember, transfer over to 20i, They are more professional, more cost effective, have a brilliant backend, offer you more for your money, speaking of money, you'll pay a lot (LOT) less too.
So glad i made the change from heartinternet, these guys have it sussed. Brilliant, Superb, Fabulous.
Well done 20i
Best Service providers
Best Service provider. High quality support team always ready to help.
I am using 20i reseller service from 1 year very happy with support.
Fast, Friendly Support
I've used 20i services as a reseller for over a year now, the support team are fast, friendly and super helpful!
They've never once told me they can't help, or made me feel incapable of doing my job. Huge respect to them as I know its not an easy job to do - I see the same names on the support desk still so they clearly enjoy where they work which speaks volumes to me!
No messing
No messing, the best reseller provider going, hands down.
Head and Shoulders above the rest....
Just bought a new reseller package from 20i... The service from these guys is extremely good, very fast, very polite and sooooooo much better than the other reseller packages I have from other providers, so much so that I will be moving all my hosting from my current providers to 20i.
outstanding support
I moved my reseller account from Heart Internet to 20i several years ago now because I wasn’t happy with the derive I was getting from Heart and it was the best decision I ever made, the support is 2nd to none, the team will go out of their way to help resolve any issues, I really can’t rate them high enough.
The Best resellers service
The Best resellers service. I have tried so many reseller hosting services. But 20i is the best.
Probably the best Website Host out there.
I've been using 20i on and off for a while now for domains, and finally chose to move my company over to them for website hosting. Firstly their customer service is second to none, rapid responses across the clock and exceptionally helpful.
Their custom created web panel is intuitive and easy to use, whilst containing features missing off key competitors such as SSH tools and backups.
To conclude, I think this is the last move for website hosting I will never need to make, and can't wait to get more customers on board for my company so I can move to the reseller hosting.
Keep up the good work 20i!
Great support. Easy migration. Excellent UX and UI.
Been with 20i for a short time after migrating from Heart Internet. The support is just as good as Heart Internet but the major upside has been the Reseller User Interface is excellent. Really user friendly and fast loading. I'd recommend them to anybody looking to migrate (the process is surprisingly simple!) or setting up a new account.
20i, easily the best hosting you can find.
20i, easily the best hosting you can find.
As a web developer, I already have accounts with many of the big names in hosting, I've slowly migrated most my sites to 20i because they excel in everyway, speed, resources, ease of use, features and more importantly support.
I signed up in early 2017 when there was only 9 reviews here on TrustPilot, I took the plunge buying a reseller account and have never looked back, and unlike all other hosting packages never considered leaving.
Fastest and most efficient support!
Fastest and most efficient support. Best move that I ever made as a reseller was to 20i. Thank you team, you guys are great!
Happy reseller
I moved all my client reseller hosting to 20i last year and I'm really happy I did. The interface is intuitive, there's more white-label work I could do, but I'm happy for clients to know it's 20i that's supporting them. Whenever I have an issue the customer support is great, really efficient, friendly and human!
Wow what can I say amazing reseller…
Wow what can I say amazing reseller pricing and fantastic support would highly recommend
By far the best reseller host in the…
By far the best reseller host in the UK, Support is excellent and features just keep getting added.Keep up the good work guys.
Very helpful and responsive…
Very helpful and responsive support/staff.The site is easy to use with a ton of helpful links and guides. I would highly recommend.
The reseller services are also worth mentioning as it’s billed as unlimited and to their credit it seems to be the case - with a lot of hosting companies labelling packages “unlimited”, a few hundred accounts later and your bill suddenly’s increased.
20i Have been phenomenal so far
20i Have been phenomenal so far. Support has been quick, helpful and detailed. The platform itself is extremely clean and easy to use. The reseller tools are great and user friendly enough, even for beginners.
Couldn't recommend them enough
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








