21.co.uk Reviews 

1,430
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Further to your response to my review, please can you send a further link for me to leave my details for you to contact me.

Company replied

Rated 1 out of 5 stars

Making a withdrawal takes up to two weeks. Once you request it you get a request for ID verification. Which is ok, except that a different request comes every other day, rather than all in one go (o... See more

Company replied

Rated 5 out of 5 stars

Received great service today! New to the casino! Deposited £50 come away with just under £3000! Spoke to Claudia on LiveChat to find out how long the withdrawal process was and within seconds of speak... See more

Company replied

Rated 1 out of 5 stars

what a joke they hold me hours to just give me " welcome 1ST DEPOSIT BONUS " and after depositing i got nothing 0 . i have to wait another hour for live chat so they gonna bring excuses why they don... See more

Company replied

Company details

  1. Gaming service Provider
  2. Casino
  3. Gambling House
  4. Gambling Service
  5. Online Casino or Bookmaker

Information provided by various external sources

21.co.uk is a premium Online Casino and Live Casino TV brand. Get a £10 Free No Deposit Bonus when you join. 21.co.uk is a quality online casino and live casino site. There's a huge selection of the best casino games including live casino classics and modern slots with weekly offers and promotions. 21.co.uk also has an online sportsbook with odds on the biggest sporting events. Players can bet on the Premier League or spin the VIP roulette tables with the best croupiers. All new players can claim a £10 No Deposit Bonus to take to the live casino lobby or play on slots. Our live casino is that good we have our own Live Casino TV show on Channel 5, where you can play the amazing Live Blaze Roulette. T&Cs apply. 18+, www.begambleaware.org


Contact info

You should know

2.2

Poor

TrustScore 2 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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2.2

All reviews

(1,430)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor Service and slow payment

There appears to be an obsession with checking details as soon as you want a pay out. Has taken nearly 10 days to get paid and this has happened several times. The customer service is friendly but take for ever and ask time and time again for the same information.

July 20, 2021
Unprompted review
Rated 1 out of 5 stars

SPAM

SPAM , SPAM , SPAM!!
Don't use this company! Was trying to withdraw money and they blocked my account instantly.. send all documents they asked, now they just ignoring my emails. No reply for past 2weeks. Have to write to gambling commission, so hopefully they can close those thieves.

July 19, 2021
Unprompted review
Rated 1 out of 5 stars

Today about 100 pounds have been stolen…

Today about 100 pounds have been stolen from me. I wrote to the live chat and I was told that they have the right to take money from any user at any time without explaining the reasons. And my account was closed. I took a screenshot of this correspondence. I hope I can leave it somewhere in the reviews.

July 9, 2021
Unprompted review
Rated 1 out of 5 stars

Played for 4 hours straight

Played for 4 hours straight, got ONE 160x freespin on captain venture and after that 250 euros straight down the drain. Max win I got afterwards was 1.60 euros in other games. Yes I could've taken all that cash out but did not expect the casino to just sweep the whole 250 euros in on 30minutes sitting like it was a facking blotter....

June 30, 2021
Unprompted review
Rated 5 out of 5 stars

I am happy using your site and your…

I am happy using your site and your withdrawal method is fine although other sites are quicker at paying and in your bank on the same day,
Hopefully in the future you may offer Best Odds Guaranteed but until then I am pleased to continue using your services,

June 27, 2021
Unprompted review
Rated 1 out of 5 stars

Spam.

Spam.
Used opportunity to play £10 no deposit bonus. Wagered 50times and won £50 , so thought let's withdraw this money , done request to withdraw money and they closed my account straight away 🤷‍♂️ useless service. I will report this spam company to gambling commission.
Don't waste your time with this spam company.

June 26, 2021
Unprompted review
Rated 5 out of 5 stars

Five star from me

Five star from me. Games are fair, you win some you lose some. Like it should be. Unlike other sites where it’s just take, take, take. Withdrawal process is a bit lengthy, usually around 2-3 days after withdrawing. Other than that it’s a fair casino with decent promotions. Hope it stays this way.

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent gaming site fast turn around…

Excellent gaming site fast turn around on withdrawals never had a problem. Then they closed my account 21.co.uk and slotboss requesting documentation. All documents sent no reply very difficult to contact. Can I get a customer support contact number please. Would love to come back 😛😁😜

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

I love this game site

June 13, 2021
Unprompted review
21.co.uk logo

Reply from 21.co.uk

Hello,

Fantastic to hear such great feedback about the site!

We hope you continue to enjoy our site and wish you the best of luck in future games.

Kind Regards
Customer Services

Rated 1 out of 5 stars

I completed the no deposit bonus and…

I completed the no deposit bonus and withdrew it, along with money I had deposited. They then closed the account claiming I had breached t & c, drained my account and refused to pay, even to refund my deposit. Completely avoid use a well established gambling establishment you can trust not these SCAMMERS

May 28, 2021
Unprompted review
21.co.uk logo

Reply from 21.co.uk

Hello,

Thank you for your review.

Kind Regards
Customer Services

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