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2.9

Average

TrustScore 3 out of 5

9 reviews

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2.9

All reviews

(9)

1 review in the last 12 months

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Rated 1 out of 5 stars

Har handlet flere gange stadig ikke fået mine penge retur

Har handlet flere gange, bestilte 2 par NB løbesko d.6/4 og returnerer det ene par d.10/4 samme dag som modtagelse hos 21run. De bekræfter de har modtaget skoene d.15/4 der vil gå op til 10 arbejdsdage før jeg får mine penge retur. Jeg har skrevet 2 gange til kundeservice og har stadig d. 2/5 fået svar eller pengene retur.

April 30, 2026
Unprompted review
Rated 1 out of 5 stars

Tenderer til scam

Tenderer til scam, når det kommer til reklamation. Købte et par robuste vandresko for 13 måneder siden, som bliver brugt sparsomt. De er gået helt fra hinanden. Et tydeligt tegn på produktfejl. 21Run nægter at bytte skoene, selv om loven giver 24 måneder. Da jeg brokkede mig, vil de give 30% kompensation. Useriøst at ende i en forhandling på noget, som loven giver svar på.

July 25, 2025
Unprompted review
Rated 1 out of 5 stars

Reklamationsret som de ikke vil anerkende

Jeg har aldrig oplevet at et firma ikke ville leve op til 2 års reklamationsret. Mine løbesko er gået i stykker, og de vil ikke bytte varen eller give pengene retur. Grundet de er 10 måneder gamle, jeg har dog løbet under 100 km i dem… Deres begrundelse var at man skal skifte sko efter 1 år og de ikke får penge fra firmaet. De var hurtig til levering, men vil ikke tage ansvar når produkt går i stykker.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

nemt&hurtigt

Fint udvalg og hurtig levering/returneringsproces. Bestemt ikke mit sidste køb hos 21run.

August 22, 2024
Unprompted review

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