247 Home Rescue Reviews 

Wonderful service and very helpful engineer thank you.

Friendly thorough service. Thank you

Excellent attitude, very considerate and helpful

Easy, fast. simple, brilliant customer service

On time and good service

Agent was Very informative and explained everything well and also answered all questions promptly.

The engineer that visted the property was very polite and pleasant and had my toilet up and running very quickly good service would recommend to others

Very professional service

So far so good. Have just signed up with 247 after being with Service Plan based companies for many years. This being an insurance back plan seems a better option.

Quite an easy sign up process with some good introductory offers as well.

Made an error on the address but this has been resolved a day after buying the policy. Hopefully wont need any call outs but yet to see what the actual service is like.

Have a landlords Gas Safety coming up in a months times, so will experience their on-site service sooner than later.

Engineer: Liam Tulett is knowledgeable and has interest in the job he does. He pays atytention to minutes detail and Service my boiler as his own. checking all aspect with care and inspection. testing and cleaning stuff along the way.

highly recommended.

after lots of problems we eventually got the job done. the engineer who attended was very polite and very officiant in the work he did.

If I could give a zero I would
Boiler service done but not completely as they said it was at risk. Was told I needed a flue and sump cover. Waited 3 days for 24-7 to contact me saying I need a new boiler at a cost of £3:5k and the parts for mine were obsolete. Within 5 minutes I called my local heating suppliers who said they were in stock and a cost of £60. Waited another 4 days for a return call to say if they’d actually found the parts to be told they now had and would cost £228 to fix as since the boiler is at risk it’s not under their own warranty on my policy. Why should I wait over a week to be contacted. Our previous boiler was serviced and the engineer who serviced it informed me it was his last job for 24-7 as he couldn’t lie to customers. He also said on your next service they will find a fault and the part won’t be covered in your policy. I find this to be very underhanded in fact illegal. Everything I was told has come to fruition. Slow to respond and let’s be honest Ruchard Turpin wore a mask when robbing people. This company just does things always in their favor
Needless to say they don’t get another penny from me. I had the parts and boiler fixed for a total of £110 by a qualified gas safe engineer.
Beware of this company.
Paul Appleyard
WS659923
Not surprised by the reply
This company simply isn’t bothered

Easy, friendly, helpful

Excellent service

Very straight forward and quickly got set up

Carl Chatfield completed my annual boiler service yesterday and as always he did a very thorough job!

Fantastic service again! My boiler service experience was excellent. Received a reminder about the service is due, booked a date, received a text message prior to the engineer arriving. Engineer arrived on time. Engineer Shaun Douglas was excellent, thorough service completed. Received the service certificate on email after the engineer completed the service. Feedback call received from 247 to check everything was okay.

All round, 247 is highly recommended, I've been using their services for 3 years now.

The website was easy to navigate, so I was able to do what I wanted without any trouble.
The cover was on offer, so came at a very good price.

Very good. Would recomend.