247 Property Services - Doncaster Reviews 83

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

After the cap was lifted after the cost of living crisis “was over” my rent went up 25% over a one and a half year period. Given all other services went up around 20% and minimum wage went up 16%... See more

Rated 1 out of 5 stars

The service we received from 247 was appalling! Nothing got done without chasing it multiple times. In the end, we sacked the agent & managed the property ourselves as it was easier, cheaper & less fr... See more

Company replied

Rated 3 out of 5 stars

Rung my account manager several times, no response back. Had to request a board to be put up. Ended putting my own notices in the windows. Once a tenant had been located then the service ran fine. U... See more

Company replied

Rated 1 out of 5 stars

The worst! Do not deal with these people! UPDATE: 24/7 Properties LLC is a very invasive company that treats tenants like trash. They take their time responding to service requests and will harass you... See more

Company details

  1. Real Estate Rental Agency

About 247 Property Services - Doncaster

Information provided by various external sources

247 Property Services is a family owned estate agency with it's head office in Doncaster, South Yorkshire. We have branch offices throughout the Yorkshire region and East Anglia.

We have a simple ethos, customers drive our business forward and we listen and learn whilst providing a professional, affordable service. We apply "Yorkshire" to everything we do, we are a straightforward, no hassle business and have kept the same winning formula since 2009.

Property Lettings
Our lettings department is one of the largest and busiest in the region. Currently managing over 1400 properties we achieve what other agencies only dream of, up to 40 lettings arranged per week!

Through dedication and hard work we have built the business over the last ten years, judging our success on that of our landlords, they truly are our lifeblood and we work tirelessly to ensure our tenants and landlords are truly happy. Without either we would not be where we are today and we recognise that.

Customer Focus
All our staff are highly trained housing professionals some with a lifetime's experience within the industry. Our vendors all come to us expecting the same treatment as they get on the High Street and all leave knowing we are far better.

Contact info

1.3

Bad

TrustScore 1.5 out of 5

83 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

247 provides an excellent service

247 provides an excellent service. All aspects of the service are managed well and in particular support for repairs and maintenance is very good and I know I can rely on 247 to deal with issues quickly and efficiently as I am often not available.

June 18, 2017
Unprompted review
Rated 5 out of 5 stars

The service and knowledge of the staff …

The service and knowledge of the staff was second to none. At first was a little hesitant to use a small / online company but can honestly say was proven wrong, we received a first class professional service with a great depth of local knowledge and sound pricing advice.

June 17, 2017
Unprompted review
Rated 1 out of 5 stars

Worse than useless!

The service we received from 247 was appalling! Nothing got done without chasing it multiple times. In the end, we sacked the agent & managed the property ourselves as it was easier, cheaper & less frustrating to cut out the middle man & resolve any issues directly with the tenants & the required workmen.

June 16, 2017
Unprompted review
247 Property Services - Doncaster logo

Reply from 247 Property Services - Doncaster

Hi, we are so sorry to hear about our Sheffield franchise having let you down. We terminated the agreement with them over a year ago as they were consistently failing to meet our service levels, they set up a new agency the following day called 1stchoiceforlettings.co.uk.

Rated 3 out of 5 stars

Review SJ

Rung my account manager several times, no response back. Had to request a board to be put up. Ended putting my own notices in the windows.
Once a tenant had been located then the service ran fine. Up until then it was pretty poor
Finally if you are going to ask for my view then please get my name right - Simon Jennings not Simon jenkin (with no capital letter!!)

June 15, 2017
Unprompted review
247 Property Services - Doncaster logo

Reply from 247 Property Services - Doncaster

Hi, I am so sorry about that Mr Jennings. I have corrected our records to reflect the correct spelling. We have taken on board the comments and are working hard to sort out the communication issues we have been experiencing. Thank you for taking time to respond.

Rated 3 out of 5 stars

Poor Communications

Communications have been poor all the time I have been with 247. I have one property managed by them but hope to have three more.

June 15, 2017
Unprompted review
247 Property Services - Doncaster logo

Reply from 247 Property Services - Doncaster

Communication is something we have not been best at and for that we apologise. We are working hard to improve this and we hope you see a difference very quickly.

Rated 1 out of 5 stars

communications poor

communications poor, the tenant felt intimidated. not expensive.

June 15, 2017
Unprompted review
247 Property Services - Doncaster logo

Reply from 247 Property Services - Doncaster

Hi, we have learned from your experience and apologise for it. Your tenant never let us know there was a problem so we are sad to read this.

Rated 5 out of 5 stars

100% Recommend!

Over 7 years of professional & excellent service! Brilliant Staff always happy to assist and sort the odd property challenge! Highly recommend!

June 14, 2017
Unprompted review
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