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24Casino Reviews 651

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the extensive selection of games, noting the variety of slots and the presence of top providers. Many also highlight the efficiency of deposits and the overall enjoyable experience on the site. The customer service often receives positive remarks for being friendly, helpful, and responsive, with some noting its 24/7 availability. However, some people were dissatisfied with the refund process, reporting difficulties and delays in withdrawing funds, with some even claiming their accounts were blocked or that they faced issues with their winnings. There are also mixed opinions regarding the website's design and the clarity of bonus terms, with some finding the wagering requirements for withdrawals to be excessively high or unclear.

What people talk about most

Payment

Consumers find payment to be ambiguous, with some reviewers reporting fast and easy deposits and withdrawals,... See more

Website

Clients share ambiguous opinions on the website. Many reviewers praise its smooth performance on mobile,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the support team, describing... See more

Product

Users describe positive interactions with the product, highlighting the huge selection of games, including... See more

Refund

Reviewers express significant frustration and disappointment regarding the refund process. Many customers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There's many casinos with the same website building but 24casino hat basically perfected their user interface especially on mobile, Lots of bonus drops on telegram, also for no depositors and ove... See more

Company replied

Rated 4 out of 5 stars

Honestly the welcome bonuses are top tier and the game selection is on point. However some of the support I received as of late has been sadly pretty disappointing. I asked for a set of free spins or... See more

Company replied

Rated 4 out of 5 stars

I enjoy the regular free spins drop they do on Telegram. The max win from these freespins are small but it happens everyday. The layout is good and very easy to navigate throughout the websi... See more

Company replied

Rated 4 out of 5 stars

Best Collection of Slots, and the most freespin promos you can find here! Here you find a online casino with excellent service, excellent collection of slots and very good server performan... See more

Company replied


Company details

  1. Online Casino or Bookmaker
  2. Casino

About 24Casino

Written by the company

24Casino is all about:

Better Bonuses - You will always get incredible rewards with 24Casino.

Top Payments - We are partnered with the leading payment providers to ensure your deposits and withdrawals are handled seamlessly.

Best Games - We have over 14,000 games for you to choose. Pragmatic Play, No Limit City, Hacksaw Gaming, and much more.

You can also join our Telegram Channel for frequent bonus drops throughout the week. No deposit needed.

Best Rewards, Best Bonuses

Bonuses to enjoy all your favourite games

24Casino is the casino which boasts the best games and the best bonuses in the industry - JOIN NOW



With over 14,000 games on our site you are guaranteed to find your favourite games and with our bonuses you will always be able to enjoy them!

This is the official review for 24Casino.com owned and operated by Dama N.V., a company registered and established under the laws of Curaçao, with registration number 152125.

24Casino is NOT affiliated with www.24casino1.bet or 24Casino1


Contact info

3.6

Average

TrustScore 3.5 out of 5

651 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great casino

Great casino, quick deposits/withdrawals, great vip program and amazing customer service. Can recommend.

March 14, 2025
24Casino logo

Reply from 24Casino

Thank you for your 5 star review!!

We pride ourselves on processing payments instantly !

Thank you for the positive feedback for our customer service and VIP teams - we will surely pass it on!

Rated 4 out of 5 stars

plusses & minuses

+ fast money transfers & when you reach VIP status you get great offers from it.
- sticky bonuses & max cashouts on bonuses 5-10x even if you have done wagering requirements.

March 14, 2025
24Casino logo

Reply from 24Casino

Thank you for your review - We appreciate all feedback from our customers.

While some bonuses do carry a max cashout - this is limited to certain promotions. Many of our promotions do not have such limits.

We will however, take this feedback on board and keep it in mind moving forward.

Rated 2 out of 5 stars

Another site thats great when u first…

Another site thats great when u first sign up u will have a great win then it's all just crap after that hardly even get free games also crap that u have to play 3x the amount u deposit so if u deposit $40 u need to play 120 before u can withdraw anything most sites only do that if u are using a bonus so if your playing here may as well use a bonus and don't get to excited after your first win because u wont get another

March 9, 2025
Unprompted review
24Casino logo

Reply from 24Casino

Hi Haylee, Thank you for your review - we appreciate feedback from all our customers.

We are sorry to hear about your bad luck! We hope this changes for you!

If there's anything we can help you with, please get in touch at promotions@24casino.com

Rated 1 out of 5 stars

Absolute scam

Absolute scam, I had bonus funds and wagered €1300 to get out of the wagering I then won €400 in cash balance and withdrew it, then I get email saying I’ve breached the terms and my funds were discarded, so I’ve been robbed of €400 and can’t do anything about it, absolute joke, disgusting behaviour!!’

February 28, 2025
Unprompted review
24Casino logo

Reply from 24Casino

Thank you for your review - we always want honest feedback from our players.

We have reviewed you account and see that you did in fact breach the terms and conditions on our site.

It is an industry standard for deposit bonuses to have strict wagering requirements, as they require NO DEPOSIT from the player and are free money.

We take transparency very seriously and all the terms and conditions governing No Deposit bonuses are clearly explained in our Bonus Terms section.

If there is anything else we can help you with, please email promotions@24casino.com - we are always happy to help where possible.

Rated 1 out of 5 stars

Worst experience ever

Spent first 50€ with bonus, didn't win more than 5€ with best spin, lost everything in 5 minutes. Another deposit 50€ was sucked in same way. Other casinos I've played give me usually some 15-20€ wins (I bet 1,50€) but with this casino, not any. Maybe just bad luck, but no more wasting my money with them.

February 19, 2025
Unprompted review
24Casino logo

Reply from 24Casino

Hi Kari - thank you for your review and sorry to hear about your bad luck and hope this changes for you!


If there is anything we can help with please do feel free to reach out to promotions@24casino.com

Rated 5 out of 5 stars

The games are fair and straight…

The games are fair and straight forward. I enjoy playing the online slots and the customer service is also great. ALEX is a VIP manager and great at it! Try them out and you won't regret it, as long as you don't have unrealistic expectations.

February 17, 2025
Unprompted review
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Reply from 24Casino

Thank you for your five star review!

We are thrilled to hear how much you love our casino and we will be sure to pass on your wonderful feedback to Alex !

Rated 1 out of 5 stars

Honestly stay away shocking

Honestly stay away shocking.
Spent few thousand will not let me withdraw 300 euro make you jump through hoops easier to get morgage the withdraw.
More docs more docs the tell you your card Is the issue. Have to use bank transfer.
Accout verified and 6th attempt still can't withdraw .
Avoid like the plague
Made 7 attempts at withdrawal they keep making excuses and put money back to account to spend.
Still not received.

February 15, 2025
Unprompted review
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Reply from 24Casino

Thank you for your review. We always appreciate receiving feedback from any of our players.

I can see that your withdrawal was successfully processed once all required documents were submitted.

We trust the matter is closed but please feel free to contact us on promotions@24casino.com should you have any further issues

Rated 1 out of 5 stars

low RTP on every game almost…

low RTP on every game almost impossible to win anything from this site, love getting scammed
i did 2 deposits to check this site. leave it imidietly

February 13, 2025
Unprompted review
24Casino logo

Reply from 24Casino

Hi Ole - thank you for your review and sorry to hear about your bad luck and hope this changes for you!

We work with only the most reputable games providers and all games on our site are fully certified and provably fair. You can check the RTP for any game by clicking the Information button on the game screen.

If there is anything we can help with please do feel free to reach out to promotions@24casino.com

Rated 5 out of 5 stars

Just joined today

Just joined today. Must say I am very impressed with customer service agent Keith. Very supportive. Account verified in minutes. Wish I found this casino a long time ago. Sick of getting scamed.
Feeling positive about this casino. Will update soon. Just made my first withdrawal. Just hope they do not ask for additional documents. Hope its fast.
I think think this process can be very stressful. Fingers crossed. Will keep you updated.. do far I am greatly content.

February 7, 2025
Unprompted review
24Casino logo

Reply from 24Casino

Thank you for your five star review!

We will share your feedback with our agents, they will be thrilled to hear it!

Rated 3 out of 5 stars

VERY bad expercience

Received this email today, i did withraw 13,000kr and they confiscate my winnings and it was not acceptable!! I did play til 3 am and then then will send me email like this. I did dpsy 600kr and Get the bunos 600kr. I did busy spin, if the bunos was not allowed to buy spin they Should update it in the system like other casino not allowed to buy spin if you have an active bunos. Very rediculos casino

If the bunos not allowed to play more than 50kr why you allowed players to buy spin should updated then so that the players will be aware.
It’s not the mistake of players casino should updated like other casino that if you have bunos you are not allowed to buy spin because you have an active bunos. But its bot stated in there. If i would have known i dont wish to have a bunos! VERY unfair




Marianna
Thu, 01/23/25 7:51 am

Dear

We found out that you have exceeded the maximum bet limit while playing with an active bonus. This is a violation of our bonus terms and conditions, specified on our website. Due to this violation, we had to confiscate your winnings gained from the bonus and leave the deposit amount on your balance. Thank you for understanding.

Best regards,
24Casino Support


They offer me bunos of 600kr..

January 23, 2025
Unprompted review
24Casino logo

Reply from 24Casino

Thank you for your feedback. We welcome all feedback from our customers.

We'd love to hear more about your experience and help you - please email us at promotions@24casino.com so we can look into your case further.

Rated 4 out of 5 stars

My winnings where confiscated because…

My winnings where confiscated because they say my bet was to high.
My bet was not over the limit and my winnings are gone. I really hope 24casino will fix this.

UPDATE, ANSWER FROM 24CASINO:

Thank you for getting in touch.

We have reviewed your account. We can see that you did in fact breach the terms and conditions of the site by placing bets over the 50 NOK limit while using bonus funds.

As is the standard approach in such situation the bonus funds were forfeited. However, we wish to give you the benefit of the doubt that this was an honest mistake and we would be willing to re-credit you the bonus funds of 1,500 NOK and you will be able to try and wager the bonus again - without breaching the terms.

We hope you will consider this a fair resolution of your situation and we look forward to your reply.

Best regards
Peter

Thank you for your answer, Peter.
This is good support from you.

January 16, 2025
Unprompted review
24Casino logo

Reply from 24Casino

Thank you for your feedback. We welcome all feedback from our customers.

We'd love to hear more about your experience and help you - please email us at promotions@24casino.com so we can look into your case further.

Rated 5 out of 5 stars

Great experience with 24casino

Great experience with 24casino. They have a wide variety of games that some casinos do not have. Withdrawal time is fast and the support team are quick to respond. Overall will recommend this casino to any new players.

January 9, 2025
Unprompted review
24Casino logo

Reply from 24Casino

Thank you for the five-star rating!

We strive to provide the best experience for all our customers by offering the fastest payouts and the best game selection in the industry.

We will share your feedback with the CS Team - They will be delighted to hear it!

Rated 5 out of 5 stars

All serious and Super Casino to gamble

All serious and Super Casino to gamble. The Support is very fast and friendly. They have many games to play.

January 8, 2025
Unprompted review
24Casino logo

Reply from 24Casino

Thank you for the five-star rating!

We strive to provide the best experience for all our customers by offering the fastest payouts and the best game selection in the industry.

We will share your feedback with the CS Team - They will be delighted to hear it!

Rated 5 out of 5 stars

Great online casino lots of games and…

Great online casino lots of games and very nice support and help immediately and super fast payouts
I would recommend it

January 3, 2025
Unprompted review
24Casino logo

Reply from 24Casino

Vielen Dank für die Fünf-Sterne-Bewertung!

Wir bemühen uns, die beste Erfahrung für alle unsere Kunden zu bieten, indem wir die schnellsten Auszahlungen und die beste Spielauswahl in der Branche anbieten.

Rated 5 out of 5 stars

Very Good Casino.

Good Casino.
Very good and fast Support.
Withdraws are very very fast.

December 30, 2024
Unprompted review
24Casino logo

Reply from 24Casino

Thank you for your five-star review!

We strive to provide the best experience for all our customers by offering the fastest payouts and the best game selection in the industry.

We are delighted to hear that you love our casino and we will pass on your feedback to our CS team!

Rated 5 out of 5 stars

Perfect fast withdraw

Perfect fast withdraw

January 7, 2025
Unprompted review
24Casino logo

Reply from 24Casino

Thank you for your five-star review!

We strive to provide the best experience for all our customers by offering the fastest payouts and the best game selection in the industry.

Rated 5 out of 5 stars

Top 👍🏻… super Auswahl

Top 👍🏻… super Auswahl, super Support, total zufrieden 😁

January 7, 2025
Unprompted review
24Casino logo

Reply from 24Casino

Vielen Dank für die Fünf-Sterne-Bewertung!

Wir bemühen uns, allen unseren Kunden das beste Erlebnis zu bieten, indem wir die schnellsten Auszahlungen und die beste Spielauswahl in der Branche anbieten.

Es ist schön zu sehen, dass unsere Bemühungen von unseren Kunden anerkannt werden!

Rated 1 out of 5 stars

The wors Gount casino iv ever use don't…

The wors Gount casino iv ever use don't wast ur time or money.

January 4, 2025
Unprompted review
24Casino logo

Reply from 24Casino

Thank you for your feedback. We appreciate receiving any feedback from our customers.

We would like to understand more about your issue.

I have requested further information about your issue so that we can investigate it. Please provide the information or send it to promotions@24casino.com so that we can assist.

Rated 5 out of 5 stars

good thanks

good thanks

January 4, 2025
Unprompted review
24Casino logo

Reply from 24Casino

Thank you for the five-star review!

We strive to provide the best experience for all our customers by offering the fastest withdrawals and the best game selection in the industry.

We are thrilled to hear that you love our casino!

Rated 1 out of 5 stars

I would give 0 stars

I would give 0 stars. I deposited $50 received a welcome bonus and 50 free spins I won $42 and was told I had to wager $1700 to cash out my winnings. I ended up winning $2,000 and they took $500 and then received this email when I went to withdraw the $1500. Dear Mateu,

We found out that you have exceeded the maximum bet limit while playing with an active bonus. This is a violation of our bonus terms and conditions, specified on our website. Due to this violation, we had to confiscate your winnings gained from the bonus. Thank you for understanding.

Best regards,
24Casino Support
This website is a scam don't give your money

January 1, 2025
Unprompted review
24Casino logo

Reply from 24Casino

Thank you for your review. We always welcome honest feedback from our customers, good or bad.

No deposit bonuses come with strict wagering requirements as they do NOT require a DEPOSIT. It is common for these bonuses to have a maximum win/cap, and this maximum win depends on the type of promotion as well as a number of other factors. All terms and conditions are clearly stated on the site.

As you know, we give out constant daily bonuses that vary depending on the wagering requirements and maximum win/cap. The terms and conditions are clearly stated on our website or in the relevant promotion terms and conditions.

If there is any more information you wish to provide or anything else we can help with please feel free to contact us on promotions@24casino.com

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