I don’t usually write reviews, but I’m posting this so others don’t have to go through what I did. Do not be fooled by the ratings here. Not saying this is everyone's experience, but I got... See more
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Leo is a real professional mathematician. He can tackle sophisticated problems for graduate students. I can trust him and he will be always my first consultant for any future challenging problems. Th... See more
Honestly I feel like you can’t go wrong with the online tutoring. as simple as sending in a problem and having a session with an expert going through it step by step has been a game changer. Especiall... See more
Company replied
Tutor ajfc1917 has been absolutely brilliant in helping me out with my coursework and homework. He is a knowledgeable Maths tutor and helped me achieve high grades. We have been working together for o... See more
Company details
Information provided by various external sources
24HourAnswers.com connects students and tutors while providing them a high-quality and secure environment for their interactions. Students can earn better grades by working with our tutors, or by going through examples that have already been solved in our Homework Library. All of our services are available 24/7.
Contact info
5 Penn Plaza, 23rd Floor, 10001, New York, NY, United States
- (845) 429-5025
- help@24houranswers.com
- 24houranswers.com
Hasn’t replied to negative reviews
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I hired a tutor for an assignment with…
I hired a tutor for an assignment with the explicit written condition that no AI tools be used. The tutor agreed to this in writing, but then delivered AI-generated work. My school’s official Turnitin report flagged the submission as AI-generated, and the institution formally rejected the assignment, causing significant academic harm. Independent scans from multiple AI detection platforms confirmed the same result, with a human probability score of only 20%.
When I requested a refund for this clear breach of contract, the Chief Operations Officer responded in an unprofessional and dismissive manner. He ignored the official institutional rejection and third-party AI detection evidence, and instead relied on a single false-negative result from GPTZero to deny the refund and close the ticket. The tutor also immediately stopped responding once the proof was provided.
The quality of this platform has deteriorated drastically since the last time I used it over a decade ago. Given this decline, it is hard to believe the service will remain credible in the long term. In my case, I successfully disputed the charge with my credit card provider and recovered the funds.
For anyone in a similar situation: do not allow them to keep your money for a service they failed to provide. 24HourAnswers protects dishonest tutors and disregards the academic integrity standards enforced by real educational institutions.
Avoid this platform entirely.
Unreliable Service and Zero Accountability
I don’t usually write reviews, but I’m posting this so others don’t have to go through what I did.
Do not be fooled by the ratings here.
Not saying this is everyone's experience, but I got scammed
The tutor completely ignored my instructions and submitted work that was totally wrong. When I tried to discuss it, he stopped responding until I contacted customer service for a refund. Instead of fixing the issue, he asked me for more money to “do it properly” and refused to refund me.
Customer service is extremely slow and unhelpful. When they do reply, it’s with generic responses like, “Did you try talking to the tutor?” After weeks of back-and-forth, they simply stopped responding altogether.
The phone number they provide doesn’t work. When you call, you get an automated message, and no one ever answers.
Now I'm 150 dollars short for nothing.
Everything I Hoped for and More!
I have been searching for this type of platform for so long! Matt has been amazingly understanding. Every path I can imagine is clear of all potential obstacles. I am excited beyond words to begin!
Stupid biometric login
Rated you a 1 because the biometric login is absolutely ridiculous. Sometimes it takes 30 minutes to get logged in. I will not use you again because of this.
The only bailsbondsmen willing to take my case
The only bail bondsmen that would take my case. They were so professional,fast and polite. I highly recommend them !
Absolutely a perfect experience
Absolutely a perfect experience! The communication and professionalism is 5 Star! I worked with Catalina02 for ASL and she on point. Her commitment to helping showed in her immediate responses and patience with my situation. I am very appreciative and will definitely turn to this sight for ongoing needs and to Catalina02 for expertise. Additionally Matt assisted in IT challenges I was experiencing and professionally fixed the situation. His communication was outstanding and the fix was timely. This is a very professional group that is a fantastic alternative to waiting for an in-person tutoring session. I am a 56 y/o return student seeking my doctorate and appreciate this learning opportunity!
beware
beware. no tutors. no help. no compromise. just asking for money.

Reply from 24houranswers
Honestly I feel like you can’t go wrong…
Honestly I feel like you can’t go wrong with the online tutoring. as simple as sending in a problem and having a session with an expert going through it step by step has been a game changer. Especially since I use this platform for physics. I really recommend this platform if you want the best chance of succeeding at school!!!

Reply from 24houranswers
Great experience
Rebeca was great in coming up with a work plan to help my granddaughter who is struggling with Spanish II. She geared the plan for a visual learner and my granddaughter is excited to work with Rebeca, who is patient and easy to understand. We are so glad we decided to have a tutor.

Reply from 24houranswers
This time the issues was( describe the…
This time the issues was( describe the problem faced . To improve the company could ( suggest a helpful improvement) .overall .I appreciate the service and hope to see these Changes in the future
Great homework help website
This company is great and accurate. I always use it when I need help with assignments and the tutors always help me. I want to shoutout one of the supervisors, his name is Matthew. He’s always assisting others when they need it. Thank you, 24houranswers!

Reply from 24houranswers
Expertbusiness gives very good work on…
Expertbusiness gives very good work on assignments.

Reply from 24houranswers
Solid Platform
Hey, I am a math tutor and I recently started using 24 hour access.
So far, it’s super easy to use.
And their team is super responsive.
The support here is everything, and that’s what I needed.

Reply from 24houranswers
I want you to paraphrase a text
I want you to paraphrase a text. Your expertise is sought to rephrase and rewrite the given text in the specified language to generate alternative sentences with similar meanings preserving the original meaning. You can change the order in which information/ideas are presented. Firstly, ask me to send the text, and the generate the paraphrased section.
I had a great experience with Leo as my…
I had a great experience with Leo as my tutor for Applied Statistics! Everything clicked into place for me after our session! I highly recommend 24HourAnswers!

Reply from 24houranswers
5 Star-High Quality
I have been using there services for over 4 years now, Im loyal student. I am really happy with the quality of work and tutors are very dedicated to produce high quality work.

Reply from 24houranswers
My wonderful experience in this website…
My wonderful experience in this website and it is the best online website company

Reply from 24houranswers
Awesome Hands On Skill Development
I've had a fantastic experience with 24 Hours so far. The lessons are customized to my needs, and my tutor is amazing at listening to what I'm trying to achieve and then building out a plan to help me get there. The follow-up has been great too; whenever I have questions, I receive additional feedback or follow-up in the form of slides or contacts. The attention to detail and personalized approach to my learning have been unbeatable, especially for the price. This has really helped me improve my technical skills. I highly recommend 24 Hours to anyone looking for hands-on learning. It's been the best approach I've found.

Reply from 24houranswers
Tutors are friendly and helped me quickly!
Tutors are quick to respond, friendly, and extremely talented! Helped me when I need it urgently. If you ever need help with music theory, look for contrapunctiste, he was one of the tutors that help me and he's a lifesaver. I'll be back soon when I need more help!

Reply from 24houranswers
Matches you very well with people.
Matches you very well with people.

Reply from 24houranswers
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