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Rated 1 out of 5 stars

I don’t usually write reviews, but I’m posting this so others don’t have to go through what I did. Do not be fooled by the ratings here. Not saying this is everyone's experience, but I got... See more

Rated 5 out of 5 stars

Leo is a real professional mathematician. He can tackle sophisticated problems for graduate students. I can trust him and he will be always my first consultant for any future challenging problems. Th... See more

Rated 5 out of 5 stars

Honestly I feel like you can’t go wrong with the online tutoring. as simple as sending in a problem and having a session with an expert going through it step by step has been a game changer. Especiall... See more

Company replied

Rated 5 out of 5 stars

Tutor ajfc1917 has been absolutely brilliant in helping me out with my coursework and homework. He is a knowledgeable Maths tutor and helped me achieve high grades. We have been working together for o... See more

Company details

  1. Educational Institution
  2. Association or Organization

Information provided by various external sources

24HourAnswers.com connects students and tutors while providing them a high-quality and secure environment for their interactions. Students can earn better grades by working with our tutors, or by going through examples that have already been solved in our Homework Library. All of our services are available 24/7.


Contact info

3.5

Average

TrustScore 3.5 out of 5

231 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I hired a tutor for an assignment with…

I hired a tutor for an assignment with the explicit written condition that no AI tools be used. The tutor agreed to this in writing, but then delivered AI-generated work. My school’s official Turnitin report flagged the submission as AI-generated, and the institution formally rejected the assignment, causing significant academic harm. Independent scans from multiple AI detection platforms confirmed the same result, with a human probability score of only 20%.

When I requested a refund for this clear breach of contract, the Chief Operations Officer responded in an unprofessional and dismissive manner. He ignored the official institutional rejection and third-party AI detection evidence, and instead relied on a single false-negative result from GPTZero to deny the refund and close the ticket. The tutor also immediately stopped responding once the proof was provided.

The quality of this platform has deteriorated drastically since the last time I used it over a decade ago. Given this decline, it is hard to believe the service will remain credible in the long term. In my case, I successfully disputed the charge with my credit card provider and recovered the funds.

For anyone in a similar situation: do not allow them to keep your money for a service they failed to provide. 24HourAnswers protects dishonest tutors and disregards the academic integrity standards enforced by real educational institutions.

Avoid this platform entirely.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

Unreliable Service and Zero Accountability

I don’t usually write reviews, but I’m posting this so others don’t have to go through what I did.
Do not be fooled by the ratings here.

Not saying this is everyone's experience, but I got scammed

The tutor completely ignored my instructions and submitted work that was totally wrong. When I tried to discuss it, he stopped responding until I contacted customer service for a refund. Instead of fixing the issue, he asked me for more money to “do it properly” and refused to refund me.

Customer service is extremely slow and unhelpful. When they do reply, it’s with generic responses like, “Did you try talking to the tutor?” After weeks of back-and-forth, they simply stopped responding altogether.

The phone number they provide doesn’t work. When you call, you get an automated message, and no one ever answers.

Now I'm 150 dollars short for nothing.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Everything I Hoped for and More!

I have been searching for this type of platform for so long! Matt has been amazingly understanding. Every path I can imagine is clear of all potential obstacles. I am excited beyond words to begin!

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

Stupid biometric login

Rated you a 1 because the biometric login is absolutely ridiculous. Sometimes it takes 30 minutes to get logged in. I will not use you again because of this.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely a perfect experience

Absolutely a perfect experience! The communication and professionalism is 5 Star! I worked with Catalina02 for ASL and she on point. Her commitment to helping showed in her immediate responses and patience with my situation. I am very appreciative and will definitely turn to this sight for ongoing needs and to Catalina02 for expertise. Additionally Matt assisted in IT challenges I was experiencing and professionally fixed the situation. His communication was outstanding and the fix was timely. This is a very professional group that is a fantastic alternative to waiting for an in-person tutoring session. I am a 56 y/o return student seeking my doctorate and appreciate this learning opportunity!

April 27, 2025
Unprompted review
Rated 1 out of 5 stars

beware

beware. no tutors. no help. no compromise. just asking for money.

April 9, 2025
Unprompted review
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Reply from 24houranswers

Hi Orwell, I’m really sorry to hear you had a disappointing experience. That’s not what we aim for, and I’d appreciate the opportunity to look into what happened—did you submit a request I can review?

Our tutors set their own rates, but many are open to adjusting prices based on your location, currency, and individual needs. We completely understand that the current exchange rate between the U.S. and Canada isn’t ideal, and we’ll do our best to accommodate you. Our goal is to provide support, not just charge fees, but provide great experiences.

Rated 5 out of 5 stars

Honestly I feel like you can’t go wrong…

Honestly I feel like you can’t go wrong with the online tutoring. as simple as sending in a problem and having a session with an expert going through it step by step has been a game changer. Especially since I use this platform for physics. I really recommend this platform if you want the best chance of succeeding at school!!!

March 28, 2025
Unprompted review
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Reply from 24houranswers

Thanks for the review Marya!

Rated 5 out of 5 stars

Great experience

Rebeca was great in coming up with a work plan to help my granddaughter who is struggling with Spanish II. She geared the plan for a visual learner and my granddaughter is excited to work with Rebeca, who is patient and easy to understand. We are so glad we decided to have a tutor.

March 27, 2025
Unprompted review
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Reply from 24houranswers

Thank you so much for the kind words! We’re thrilled to hear that Rebeca was able to create a personalized plan that fits your granddaughter’s learning style. It’s wonderful to know she’s feeling encouraged and excited to continue. Rebeca is a fantastic tutor—patient, thoughtful, and great at making concepts click—so we’re glad you found such a good match. Don’t hesitate to reach out if there’s anything else we can do to support her learning journey!

Rated 5 out of 5 stars

Great homework help website

This company is great and accurate. I always use it when I need help with assignments and the tutors always help me. I want to shoutout one of the supervisors, his name is Matthew. He’s always assisting others when they need it. Thank you, 24houranswers!

March 1, 2025
Unprompted review
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Reply from 24houranswers

Thank you so much for the amazing feedback! We're glad to hear you've had consistently positive experiences with our tutors!

Rated 5 out of 5 stars

Solid Platform

Hey, I am a math tutor and I recently started using 24 hour access.
So far, it’s super easy to use.
And their team is super responsive.

The support here is everything, and that’s what I needed.

December 5, 2024
Unprompted review
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Reply from 24houranswers

Hey Danae thanks for using our software!

Rated 1 out of 5 stars

I want you to paraphrase a text

I want you to paraphrase a text. Your expertise is sought to rephrase and rewrite the given text in the specified language to generate alternative sentences with similar meanings preserving the original meaning. You can change the order in which information/ideas are presented. Firstly, ask me to send the text, and the generate the paraphrased section.

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Leo as my…

I had a great experience with Leo as my tutor for Applied Statistics! Everything clicked into place for me after our session! I highly recommend 24HourAnswers!

September 5, 2024
Unprompted review
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Reply from 24houranswers

Leo is a great tutor, he's a pro in literally every math topic!

Rated 5 out of 5 stars

5 Star-High Quality

I have been using there services for over 4 years now, Im loyal student. I am really happy with the quality of work and tutors are very dedicated to produce high quality work.

August 27, 2024
Unprompted review
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Reply from 24houranswers

Thanks Mahsa!

Rated 5 out of 5 stars

Awesome Hands On Skill Development

I've had a fantastic experience with 24 Hours so far. The lessons are customized to my needs, and my tutor is amazing at listening to what I'm trying to achieve and then building out a plan to help me get there. The follow-up has been great too; whenever I have questions, I receive additional feedback or follow-up in the form of slides or contacts. The attention to detail and personalized approach to my learning have been unbeatable, especially for the price. This has really helped me improve my technical skills. I highly recommend 24 Hours to anyone looking for hands-on learning. It's been the best approach I've found.

July 15, 2024
Unprompted review
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Reply from 24houranswers

Thanks Mike!

Rated 5 out of 5 stars

Tutors are friendly and helped me quickly!

Tutors are quick to respond, friendly, and extremely talented! Helped me when I need it urgently. If you ever need help with music theory, look for contrapunctiste, he was one of the tutors that help me and he's a lifesaver. I'll be back soon when I need more help!

July 1, 2024
Unprompted review
24houranswers logo

Reply from 24houranswers

Thanks Christian!

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