24 Hour Wristbands Reviews 7,175

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items like wristbands, lanyards, and yard signs meet or exceed expectations. Many people appreciate the straightforward ordering process and the fast, efficient delivery, often receiving their items earlier than anticipated. The company is also commended for its responsive service, with staff going above and beyond to ensure customer satisfaction and timely delivery for important events. However, some customers experienced issues with product quality, such as blurry prints on shirts, incorrect colors, or designs that did not match their specifications. There were also instances where estimated delivery dates were inaccurate, leading to significant delays, even when expedited shipping was paid for. A few people reported problems with customer service regarding order discrepancies or lack of communication about shipping updates.

What people talk about most

Product

Consumers express ambiguous opinions regarding the product. While some reviewers praise the quality, timely... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers report easy ordering... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers experienced fast shipping,... See more

Quality

People report positive experiences with quality, often praising the great value, amazing colors, and... See more

Service

Customers had ambiguous experiences with service. While some reviewers praised the quick and efficient... See more

Based on these reviews

Rated 4 out of 5 stars

I ordered koozies printed on the front and back and received them with just one side printed. It was too late to get them reprinted, but 24 wristbands did at least offer me a discount since it wasn’t... See more

Rated 4 out of 5 stars

I am very happy with the custom design and requested numerous revisions of the draft but you all nailed what I wanted and were timely. Hoped for a little better quality Koozie but overall very happy !... See more

Rated 3 out of 5 stars

Although I didn't choose the option with a guaranteed delivery date, I chose the free delivery option that should've arrived 5 days before the item was needed for an event. The item I ordered arrived... See more

Company replied

Rated 5 out of 5 stars

We placed an order for our non-profit organization, for custom wristbands. The process was overall straightforward and smooth throughout the whole shipping/delivery. Shipping was definitely fast, and... See more


Company details

  1. Promotional Item Store
  2. Business to Business Service

Information provided by various external sources

24 Hour Wristbands was founded in 2006, and has grown to where it is today by delivering over 100 million wristbands to organizations and businesses around the world. Since then, we have expanded our passion for promotional products to hundreds of items including custom yard signs, lanyards, temporary tattoos, t-shirts, and many more. Although we keep growing, we have always stayed true to small-business fundamentals. We value every customer, take pride in our work, and offer dependable customer service. In fact, in 2013 we were awarded the Small Business of the Year award by the Small Business Administration in Washington, D.C. We also boast thousands of excellent reviews on Reseller Ratings, a third party rating site. Add to this our industry leading prices and it's easy to see why over half a million customers have chosen our company for all their promotional needs. Though we've evolved greatly as a company, our first product is still our highest selling. We are the largest manufacturer of custom wristbands in the world. From simple engraved bands to screen printed to Tyvek, we are the headquarters for all things wristbands! As an important and effective item in today’s promotional landscape, we work diligently to keep our wristband prices the lowest in the industry. We take genuine pride in the fact that countless small groups like churches, fire departments, and nonprofits across the country can afford to promote their organizations using custom wristbands. Together with our sister company, Imprint, we operate out of a state-of-the-art facility in Houston, Texas. We use the latest technology and environmentally friendly inks, but most importantly, we are comprised of over 300 of the most experienced printers and graphic artists around.


Contact info

3.8

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Estimated delivery dates are false

Estimated delivery dates are false, I have an estimated delivery date of yesterday and my order status is still "waiting". Had I known that the estimated delivery date on my order was a complete misleading lie, I would have opted for additional shipping charges. Do not order from this company.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

UPS did not deliver the product despite…

UPS did not deliver the product despite my correct shipping address being provided. The package was returned to 24hourwristbands. They chose to recharge me $30 to reship the product, despite the issue being with the delivery service rather than customer error. Very disappointing when spending hundreds of dollars. I spoke with William and he was respectful but unhelpful and essentially reread a script over and over without comprehending the situation. Quality of the product is to be seen but customer service is horrendous, which seems to be the trend in these reviews.

April 9, 2026
Unprompted review
Rated 3 out of 5 stars

The hats themselves turned out great

The hats themselves turned out great. However I ordered white hats as well as black hats. A few days later they called to tell me they have no white hats in stock. So why was I able to purchase them in the first place. Fine I’ll just get all black hats!
THEN I get another call about a week later that they don’t have enough of the hats I purchase so they will be using a different type of hate to fill the order. Would’ve been nice to be compensated in some way because I spent a lot of money to not get what I originally ordered.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

All is well that ends well

I was concerned when I placed the order because there was not guaranteed delivery option, but they came within a couple days of the "estimated date" I had chosen, so all worked out great.

March 18, 2026
Unprompted review
Rated 2 out of 5 stars

I ordered “coasters” and selected their…

I ordered “coasters” and selected their paper option. What I received were 16pt paper coasters, which—while technically noted in the description—are not suitable for use as actual coasters. Any moisture immediately seeps through the thin material and ends up on the surface underneath.

Given their functionality, I don’t believe these should be marketed as coasters at all. Unfortunately, customer service was also unhelpful in addressing the issue. Based on this experience, I would be hesitant to order from this site again or trust the quality of their products.

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

Cups had a hole

Atleast 1/2 of these cups had a small pinhole in the bottom of them and they leaked when filled with liquid. Very disappointing.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product and company!

Great experience from purchase to delivery. They worked with me to get a good product ready. They were extremely professional and willing to adjust during mock up phase. It was super simple process through the entire process.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with setting up the…

Great experience with setting up the buttons on our own. Very quick and efficient. Only feedback is to show how big 3inch is the buttons were a little larger than anticipated and, I think we would have gone 2 inch but other than that we will use them again. Very quick turnaround! 10 out of 10 quality! Thank you looking forward to future work.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

I love my items

I love my items. I was skeptical about uploading my own image but it turned out perfect! and the additional free 100 bands will come in handy as well. I truly believe if I need more bands I will go here! They even came faster than anticipated !

March 26, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look