24hr.supply Reviews 685

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for being exactly as described and of great quality, often at a better price than local stores. Many people highlight the fast and punctual delivery, with orders often arriving earlier than expected. The ordering process is consistently described as easy and straightforward, and customer service is noted for being responsive and helpful. However, some customers also noted issues with shipping, such as delayed deliveries or unexpected shipping fees, despite the company's stated policies. A few other people also felt that some products were missing necessary components or that the packaging was not adequate, leading to damaged items.

What people talk about most

Product

Users describe positive interactions with product, often highlighting that items were exactly as described... See more

Delivery service

People report positive experiences with delivery service, frequently praising the fast and quick shipping... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the ordering process, with many... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting the great and... See more

Customer service

Customers had positive experiences with customer service, often highlighting helpful and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the 24"X12" septic Riser Kit. I had looked around on-line and at local supply chain stores and 24 Hour Supply had the best price even with the $50 shipping charge. It comes with screws for... See more

Rated 5 out of 5 stars

I ordered a hot water recirculating pump and it arrived promptly. Great service. The pump requires two union fittings that I thought came with it so I had to purchase them after. If the company would... See more

Rated 5 out of 5 stars

I ordered 2 different k-flex tubing insulation and I was very pleased with the product and the short length of time in which it was delivered. As it turned out, I did not need one size of the insulat... See more

Rated 5 out of 5 stars

I ordered from 24hr.Supply and was pleasantly surprised by how fast everything arrived. The products were exactly as described and well-packaged. Customer service was responsive when I had a quick que... See more


Company details

  1. Plumbing Supply Store
  2. Boiler Supplier
  3. Pipe Supplier
  4. Pump Supplier

Written by the company

Welcome to 24hr Supply! We provide plumbing supplies online with dedication, integrity, and consistency. We are located in New York, and all items ship from our warehouse here. Every day we want to delight people like you!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

685 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

Great except

Great except I need to log into 24Hr.Supply to see my shipment tracking. I apparently forgot my password, even though I'm really sure I got it correct as I set it yesterday!

October 1, 2025
Rated 5 out of 5 stars

I ordered the 24"X12" septic Riser Kit

I ordered the 24"X12" septic Riser Kit. I had looked around on-line and at local supply chain stores and
24 Hour Supply had the best price even with the $50 shipping charge. It comes with screws for securing the adapter ring to the riser. You will need 5 additional screws for securing the lid. I have an older cement septic tank and also needed 5 screws and cement anchors to attach the adapter ring to the top of the tank as well as 2 tubes of roofing tar to seal it down. I have no complaints. You'd have spent twice as much to get those from another supplier.

September 2, 2025
Rated 5 out of 5 stars

Great service!

Had just the plumbing part I needed and got it to me asap. They lived up to their name of "24 hr." supply!

September 2, 2025
Rated 1 out of 5 stars

SCAM Order#

SCAM Order#: 41879

August 1, 2025
Unprompted review
24hr.supply logo

Reply from 24hr.supply

Thank you for bringing this to our attention. We take fraud very seriously.
When we suspect that a credit card has been stolen and used without authorization, we do not proceed with the transaction. In this case, we believe the card used may have been compromised, so we canceled the order and did not collect any payment.

All the best,
24hr Supply

Rated 5 out of 5 stars

I recently had a wonderful experience…

I recently had a wonderful experience with 24 Hour Supply! The online shopping process was smooth and user-friendly. Joseph went above and beyond to ensure my satisfaction, addressing all my concerns and making sure I was happy with my purchase. His commitment to excellent customer service truly stood out. I highly recommend 24 Hour Supply for anyone looking for quality products and exceptional support!

July 2, 2025
Rated 5 out of 5 stars

Very Pleased with Product, Delivery, and Customer support

I ordered 2 different k-flex tubing insulation and I was very pleased with the product and the short length of time in which it was delivered. As it turned out, I did not need one size of the insulation. 24 hr Supply worked with me to return the un-needed insulation with a refund minus the return shipping. The return process through their customer service went very smoothly. I will be a returning customer.

June 17, 2025
Unprompted review

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