24hshop.fi Reviews 15,938

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Loistava palvelu.. Toimitusajan tarkkuus ja luotettavuus. Halvat hinnat muihin ostossivustoihin verrattuna Tuotteen kestävyys oli erittäin hyvä. Suosittelen kaikkia ostamaan ja käsit... See more

Rated 3 out of 5 stars

I ordered Macbook Air charger and carefully checked product code was identical to original, it clearly state it's Apple MagSafe 2 charger, but received product clearly wasn't original. Eventhough cha... See more

Rated 1 out of 5 stars

Ostin 3 HP:n mustekasettia. Hinta oli halpa, mutta eipä niistä yksikään toiminut printterissä.Ilmeisesti aitoja uudelleen täytettyjä. 24 kaupan takuuta ei ole ja takaisin saa lähinnä kettuil... See more

Company replied

Rated 5 out of 5 stars

UPDATE! I was wrong. The package arrived at 4th business day. Problem was with the carrier, it didn't register until it arrived close to me. Also the product is amazing. I have now calibrated the... See more

Company replied

Company details

  1. Toner Cartridge Supplier
  2. Cell Phone Accessory Store
  3. Computer and Accessories Store
  4. Hi-fi shop
  5. Party Store

About 24hshop.fi

Written by the company

24hshop.fi on yritys, joka tarjoaa elektroniikkavarusteita edulliseen hintaan.

Nettishopistamme löydät varusteita matkapuhelimille, tietokoneille, TV-peleille, lukulaitteille, kannettaville tietokoneille ja muistikorteille, mutta myös tuotteita kotiin ja vapaa-aikaan. Yrityksemme toimii Suomen lisäksi myös Ruotsissa (24.se), Norjassa (24hshop.no) ja Tanskassa (24hshop.dk).

Miksi maksaa enemmän kuin sinun tarvitsee...

Contact info

4.0

Great

TrustScore 4 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Missing parts

I bought a hammock and a stand. I received a package that doesn't have all the parts and Linda from customer service answered me once and after that I didn't get any more answers. now I have a hammock stand without all the parts.
New comment
Yes, you sent me the manual but after that you didn't answer anything even though I told you that I'm still missing one piece.

July 31, 2024
24hshop.fi logo

Reply from 24hshop.fi

Hello! I can see that we have sent the manual for the product and described how to assemble it. You can of course get back to us if the problem persists. Best regards 24hshop supportteam

Rated 1 out of 5 stars

The product is not working

The product is not working

June 28, 2024
24hshop.fi logo

Reply from 24hshop.fi

Hello! Sorry that your product is not working as it should. We would of course like to help you with this. Contact our customer service or our chat on the website which is open weekdays between 08–15.30. Best regards, 24hshop support team.

Rated 2 out of 5 stars

Delivery time is not what is promised

Delivery time is not what is promised. Over a week now and still havent received the order.

June 18, 2024
24hshop.fi logo

Reply from 24hshop.fi

Hello!
Contact our customer service and we will help you track your package. Of course, you should receive what you ordered!
Best regards, 24hshop.fi support team

Rated 5 out of 5 stars

Fast Service

Fast Service, well packed and easy to close the deal. All for an affordable price. I’m very satisfied and excited about my first purchase of a Brother HL laser printer toner cartridge from 24hShop.fi
Kiitos

June 16, 2024
Unprompted review
Rated 4 out of 5 stars

Product good quality

Product ok, price ok. Only package tracking was difficult

June 3, 2024
24hshop.fi logo

Reply from 24hshop.fi

Hi.

Thank you for your feedback. I'm glad to hear that you were satisfied with the product and the price. However, I apologize for the difficulties you experienced with package tracking. We strive to make every aspect of our service convenient for our customers, and we'll look into how we can improve the tracking process to ensure a better experience in the future.

If you have any further concerns or need assistance, please don't hesitate to contact us at support@24.se.

Best regards,
24hshop support

Rated 1 out of 5 stars

Such a bad services

Such a bad services. I order Four pieces 10 days ago, after 10 days they saying they don't have the items in the store!!
After waiting the items two weeks they said you can cancele the order.
Before you buy anything from them make sure that they have the item IN THE STORE. 😡😡

May 20, 2024
Unprompted review
24hshop.fi logo

Reply from 24hshop.fi

I'm really sorry to hear about your frustrating experience. It's important to us that our customers receive timely and accurate information about their orders. Please contact us at support@24.se with your order details so we can look into this matter and find a satisfactory resolution for you.

Sincerely, 24hshop support

Rated 5 out of 5 stars

Nice

Got what I wanted.

May 6, 2024
24hshop.fi logo

Reply from 24hshop.fi

Hello and thank you for your great review! Always nice with satisfied customers.

/24hshop support team

Rated 5 out of 5 stars

Good card

Good card!!!!

April 22, 2024
24hshop.fi logo

Reply from 24hshop.fi

Hello!
Thank you for your review. How nice that you are satisfied with your ordered product.
Have a nice day / 24hahop.fi support team

Rated 1 out of 5 stars

I have not received the products I…

I have not received the products I ordered!

April 11, 2024
24hshop.fi logo

Reply from 24hshop.fi

Hello!
I'm sorry, if you contact our customer service they can help you with this type of problem.
Best regards / 24hshop.fi support team

Rated 1 out of 5 stars

Misleading consumers

Misleading consumers with white-label products. Listings do not say anywhere that the product is not original manufacturers product, in this case electronic toothbrush. But the listings do remember to state many times the original manufacturers brand and make, letting consumers think they're buying the original product. Would be careful about the quality of their products.

And since it's a hygiene product, after many messages with their customer service, they don't accept a return.

March 10, 2024
Unprompted review
24hshop.fi logo

Reply from 24hshop.fi

Hello,
Thank you for sharing your concerns. We sincerely apologize for any confusion regarding the branding of our products. We strive to provide clear and accurate information about our products. We will review our product listings to ensure they clearly differentiate between original manufacturers and white-label products to avoid any future confusion.
Regarding the return policy for hygiene products, we understand your concerns. Unfortunately, due to the nature of these products, returns are restricted once they are used.
For more questions, you can contact us via chat or email through our website. Our chat is open Mon-Fri at 8am-3.30pm.
Have a nice day / 24hshop.fi support team

Rated 1 out of 5 stars

Cookie choices. GDPR ?

Cookie choices.
Local post left package 120 km from my home !!!

April 9, 2024
24hshop.fi logo

Reply from 24hshop.fi

Hi! Im sorry to hear that. Please contact our support and we will investigate your case further. Best regards 24hshop supportteam

Rated 3 out of 5 stars

The package never arrived

The package arrived after 10 days, not 3 days like they promised.
Product was ok.

April 8, 2024
24hshop.fi logo

Reply from 24hshop.fi

I'm sorry to hear about the delay in receiving your package. Please contact us at support@24.se with your order details, and we will investigate the matter promptly to resolve the issue as quickly as possible.

Sincerely, 24hshop support

Rated 5 out of 5 stars

Fast shipping

March 4, 2024
24hshop.fi logo

Reply from 24hshop.fi

Hi, how nice to hear that you are happy with the delivery! One of our main priorities is fast delivery. Best regards 24hshop supportteam

Rated 5 out of 5 stars

My experience has been very positive

My experience has been very positive, the products are of high quality and carefully selected products. Questions are answered very quickly and kindly, a highly recommended place
for Special thanks to Linda for customer service and communication! 👍

January 23, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look