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Company details

  1. Insurance Broker

Written by the company

With 24ins you can compare online the insurance products of many insurance companies and immediately get insurance for your car, property, travel ... You can pay in instalments and rely on our professional advice any time.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bug in the website order process never solved

I took a insurance the first time without issue.

But now the order process does not work and the support ask me to contact the insurance myself instead of correct their bug.

I recommend the website but you can be blocked into a unsolvable issue.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Best broker

Best broker in Bulgaria, I use their services for more than 10 years, and the prices are always the best or very competitive

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Support team is friendly. Don't want to try others.
I've been using the services of the company for more than 5 years and never had a problem. It saves me a lot of time searching for the best insurances.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Good prices

Good prices, excellent service and they send your documents to your address unlike other companies.

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Saving a lot of time

I've been using the services of the company for 5 years and never had a problem. It saves me a lot of time searching for the best insurances.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Seamless Insurance Purchase Experience

I recently purchased travel insurance from 24ins, and I couldn't be more pleased with the entire process. The procedural steps were not only straightforward but impressively fast.

Pros:

Efficiency: The online platform was incredibly user-friendly, making the entire purchasing process a breeze. It took me just a few minutes to navigate through the website, select my coverage, and complete the transaction.

Speedy Confirmation: Almost immediately after the payment, I received a confirmation email with all the necessary policy details. This quick turnaround was both surprising and reassuring.

Customer Service:

The need for contacting customer service didn't arise during the purchase, but the fact that I didn't encounter any issues speaks volumes about the efficiency of their system.

Overall Impression:

My overall experience with 24ins was marked by speed and simplicity. The fast procedural process instilled confidence in the reliability of their service. I would highly recommend 24ins to anyone seeking a hassle-free insurance purchase.

November 6, 2023
Unprompted review
Rated 1 out of 5 stars

A total messing around!!

A few days ago I received the email from 24Ins as a remind that my policy is gonna expire on January so I got in touch with the person in charge (I suppose I can't write here which is her email) and since that time it has been a total "mess around". She wrote me false information, she never properly answered my questions, she treated me with arrogance and very poor customer care. At the end she wrote me "...yes you can go with an other broker, nice day!" This year, due to her behaviour, 24Ins won't see my money !!

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Surprised of the service

The prices seemed to be the most cheapest and the service I received was on another level. I highly recommend choosing this dealer for any kind of insurance.

April 21, 2023
Unprompted review
Show reviews in all languages. (32 reviews)

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