Rather dissatisfied due to the appalling logistics (delivery service). Delivery took three times longer than the stated maximum timeframe announced. On top of that, the delivered package was compl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Although the order was quite slow to be dispatched it all arrived well packed. The handlebars had some paint knicks that seemed to be from Renthal and not 24mx'es fault. I let them know and they of... See more
Bought a screw that goes into the handlebar for holding handlebar protection (don't know how it's called in English). These parts are all sold in pairs. The description of the item I ordered did n... See more
Company replied
A9 air filter cleaner does not work very well. It doesn't come with any instructions & definitely isn't water soluble like other air filter cleaning products. Definitely wouldn't recommend it. After c... See more
Company replied
Company details
Written by the company
Chez 24MX, nous avons pour mission de vous fournir tout l'équipement et les pièces nécessaires au motocross, enduro, moto, et pit bike. Notre objectif est d'offrir une expérience d'achat inédite ainsi qu'une large gamme de produits à des prix imbattables.
Bienvenue sur 24MX
Written by the company
- 60 jours pour être satisfait ou remboursé
- En commandant sur 24MX, vous avez 60 jours pour changer d'avis.
- Livraison gratuite dès 150€
- Tous les colis sont assurés et traçables. Lorsque votre commande dépasse 150€, nous vous offrons les frais de port ! Tous les colis sont assurés et traçables.
Contact info
France
- info@24mx.fr
- 24mx.fr
3.8
Great
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery
August 3, 2025
Good quality material
July 27, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have not received my order
I have not received my order. 10 days after it was supposed to arrive
July 22, 2025
Reply from 24MX France
Hello,
We are sorry to hear that you did not receive your first package.
We see that a new package has been sent to you following your contact with our customer service department.
We apologise for this inconvenience.
Have a great day.
The 24MX team
Délivery time verry bad
Délivery time is random all of the time.
You need to work with some others partners because relais colis are verry bad.
I m waiting for my last order during 3 weeks with relai colis and we dont have the choice for the delivery.
Mondial relais is obviously better.
July 22, 2025
Reply from 24MX France
Bonjour,
Merci pour votre commentaire.
Nous prenons bonne note de votre commentaire et le faisons remonter à notre service logisitique.
Sachez que nous proposons également la livraison à domicile si vous rencontrez des problèmes avec Relais Colis.
Excellente journée.
L'équipe 24MX
Fast shipping but parts not compatible
Fast shipping and good communication (although a bit slow) but parts send (pinion for Stark Varg Ex does not work and beside re-imbursement, no solution provided
June 10, 2025
Reply from 24MX France
Bonjour,
Merci pour votre commentaire.
Nous sommes navrés que les pièces reçues ne soient pas compatibles avec votre moto.
Nous vous avons remboursé car nous n'avions pas le modèle adapté à votre moto, nous sommes navrés.
Excellente journée.
L'équipe 24MX
I received my order very very very…
I received my order very very very late, I received the order after the expected date and they didn't even send me messages that it was delivered if I hadn't clicked on the tracking number to continue the package, I wouldn't have known that the package had arrived and when I went to pick it up, they told me that they were going to resend the package I'm really disappointed
June 8, 2025
Reply from 24MX France
Bonjour Abraham,
Merci d'avoir pris le temps de nous laisser un avis.
Nous sommes navrés concernant cette situation cependant apres vérification, Relais colis vous a bien envoyé un SMS afin de vous prévenir que votre colis avait été livré en date du 17/6.
Le SMS a été envoyé au numéro indiqué lors du passage de votre commande.
Merci pour votre compréhension.
24MX
Large customised motocross bag
Ordered and well arrived in France. Good quality, very happy with the purchase. Very big to put the motocross stuff. I ordered with the writing in yellow with the flag I love it!
June 6, 2025
Nice chair for a nice price.
Nice chair for a nice price.
Exceptional quality for only 10€.
But the delivery system is trash (they literally left my package next town without telling me)
May 28, 2025
Good balance price quality
May 26, 2025
Website not practical
The web site is not easy to work with. You can’t filter your search.
No explanation of the product. (Size given without guidance).
You create an account but it’s impossible to log into. Impossible to track your order or return.
I don’t think I will use this website again.
May 21, 2025
Reply from 24MX France
Bonjour Aurore,
Merci d’avoir partagé votre retour d’expérience.
Nous sommes désolés d’apprendre que la navigation sur notre site ne vous a pas satisfait. Vos remarques concernant l'absence de filtres de recherche, le manque d’explications sur les produits, ainsi que les difficultés liées à la connexion, au suivi de commande et aux retours ont bien été prises en compte.
Nous travaillons actuellement à améliorer notre site afin de le rendre plus clair, plus fonctionnel et plus adapté à vos besoins. Vos commentaires nous sont précieux pour progresser.
Nous espérons avoir l’occasion de regagner votre confiance à l’avenir.
Bonne journée,
24MX
Excellent service
May 20, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.