24MX Ireland Reviews 1,255

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, finding them to be excellent and well-described. Many people also highlight the competitive and reasonable prices, making their purchases feel like good value. The ordering process is frequently described as easy and straightforward, contributing to a positive shopping experience. However, some customers were dissatisfied with the delivery service. Issues included longer than expected delivery times, packages arriving late, and a lack of updates or tracking information. There were also occasional reports of damaged packages upon arrival or items not being in stock, leading to delays.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise the fast delivery, with some... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the great quality of... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the great quality of products,... See more

Price

Customers consistently note positive experiences with price, often mentioning great prices, good deals, and... See more

Order

People report ambiguous experiences with order. While some customers praise the easy ordering process, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great that I can buy this oil 'in Ireland' so why does it ship from Germany? Seems I should just buy it directly from Germany and leave out the deception of being an Irish retailer when in fact it'... See more

Company replied

Rated 4 out of 5 stars

No issue with 24mx. Ordered on 26/11 didn't arrive until 17/12. package was 10 days later than expected. I know it's a busy time of year but the delivery time was never adjusted r updated. Please forw... See more

Company replied

Rated 4 out of 5 stars

It would have been 5 stars if I got a sticker with the boots I ordered to put on the bike, other than that 5 stars fast delivery and good quality packaging

Company replied

Rated 4 out of 5 stars

Would give them 5/5 but they accept orders without having items in stock so delivery can be extremely late. If you're not waiting for the parts then they can't be beaten in price or quality.

Company replied


Company details

  1. Vehicles & Transportation

Written by the company

24MX is a company that strives to provide equipment and parts for the motocross, enduro, motorcycle, and pit bike community. We aim to provide a whole new level of experience when shopping as well as an unmatchable product range at incredible prices.

Welcome to 24MX

Written by the company

Fast deliveries
Every day, we ship orders throughout Europe. We always do our best to ensure that you receive your products as quickly as possible! Stocked items are delivered within 3 to 7 working days.
Free shipping over €150*
Orders over €150 are qualified for free shipping. (This does not include bulky products)
60-day return policy
You can make a return within 60 days of your purchase, aslong as the item(s) are unused and still in original packaging.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Rated 1 out of 5 stars

My recent package was badly damaged and…

My recent package was badly damaged and box was half opened and some of the contents inside was crushed , I’m not sure if this was company or delivery’s fault but wasn’t impressed

July 30, 2024
24MX Ireland logo

Reply from 24MX Ireland

Hello,

We're sorry to hear that your order was delivered damaged.

If you have a damaged item or wish to utilise the warranty, we kindly ask for photos, as we are an online sales platform and cannot assess the issues with your order without visual evidence. After we obtain all the necessary documentation, we will respond promptly with the next steps. Should a return be required, we will provide you with additional details.

Kind regards,
24MX

Rated 1 out of 5 stars

Still not received

Still not received. Tracker does not work. Very slow service. Shipping free after €150 yet I had to pay €20 more and still takes a week. Won’t be ordering again

July 30, 2024
24MX Ireland logo

Reply from 24MX Ireland

Hello,

We apologise for the inconvenience caused by your lost order. If you are experiencing delivery issues, please take a moment to check the tracking information for the latest status of your parcel. Alternatively, you can reach out to our customer service team so we can follow up with the carrier on your behalf. It is essential that you get in touch with us so we can assist you in resolving this matter.

There is a €14.99 delivery fee for bulky products, this information is mentioned on the product page of bulky products.

Kind regards,

24MX

Rated 5 out of 5 stars

Great service

Great service

June 7, 2024
Unprompted review
24MX Ireland logo

Reply from 24MX Ireland

Thank you for taking the time to leave a review! We really appreciate your feedback and hope you were happy with your experience.

Rated 1 out of 5 stars

My first order was late and I had no…

My first order was late and I had no tracking info ,very difficult to get information through emails. My second order was declared missing after 1 week of being overdue the delivery date

July 26, 2024
24MX Ireland logo

Reply from 24MX Ireland

Good morning Jake,

Thanks for your patience during this matter,

we are sorry to hear you were not satisfied with the service we can see our customer service team has resolved your case and you have been refunded.

Kindest regards,

24MX Team

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, product good as expected , great value , well done .

July 23, 2024
24MX Ireland logo

Reply from 24MX Ireland

We're happy to hear that you received your order promptly and that you are satisfied with the product and its value. Thank you for your feedback!

Rated 5 out of 5 stars

Anything i ever got was super quality …

Anything i ever got was super quality well well-packed and priced highly recommended

July 1, 2024
24MX Ireland logo

Reply from 24MX Ireland

We're happy to hear that you consistently receive quality, well-packaged items at a great price! Thank you so much for your high recommendation; it means a lot to us.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Exactly as described

June 23, 2024
24MX Ireland logo

Reply from 24MX Ireland

We're happy to hear that you received your order quickly and as expected. Thank you for your positive feedback; we appreciate it!

Rated 5 out of 5 stars

Brilliant purchase

Brilliant purchase , Thank you , A++++

June 24, 2024
24MX Ireland logo

Reply from 24MX Ireland

We're happy to hear that you are pleased with your purchase. Thank you for your positive feedback; we appreciate it a lot!

Rated 5 out of 5 stars

Excellent service

Prompt delivery. Good product description allowed me to order everything I needed and was very happy with my selections.

April 11, 2024
24MX Ireland logo

Reply from 24MX Ireland

We're happy to hear that the prompt delivery and product descriptions helped you find what you needed. Thank you for your positive feedback and for sharing your experience!

Rated 4 out of 5 stars

Everything is good

Everything is good. Delivery could be faster, but recomended anyway.

June 7, 2024
24MX Ireland logo

Reply from 24MX Ireland

We're happy you find everything good! We appreciate your recommendation and will work to improve our delivery speed. Thanks for your feedback.

Rated 5 out of 5 stars

Fox Jersey

I ordered the product and it arrived as expected

June 4, 2024
24MX Ireland logo

Reply from 24MX Ireland

We're happy to hear that your order arrived as expected! Thank you for your positive feedback; we appreciate it a lot.

Rated 5 out of 5 stars

Arrived on time and as described

Arrived on time and as described. Good quality. Would have liked the opportunity to pick colours or branding.

May 24, 2024
24MX Ireland logo

Reply from 24MX Ireland

We're happy to hear that your order arrived on time and that you're pleased with the quality! We appreciate your feedback regarding color and branding options.

Rated 5 out of 5 stars

Great prices

Correct, fast administration. Great prices.

April 28, 2024
24MX Ireland logo

Reply from 24MX Ireland

We're glad you enjoyed your experience with our fast service and great prices. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Great products!!!!

Great products!!!!

May 2, 2024
24MX Ireland logo

Reply from 24MX Ireland

Thank you for your review! We’re thrilled to hear you’re happy with our products. Your enthusiasm means a lot to us — enjoy your purchase!

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