24shopping Reviews 27

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Very poor quality products, misleading photos and names of good ones on website but completely different and near expiry products when delivered. Costumer service at its worst, when raising the issu... See more

Rated 2 out of 5 stars

This is the second online purchase. Disappointed this time as most tins received were badly dented and there were missing items to be told later on only when I enquired that they didn’t have enough! A... See more

Company replied

Rated 5 out of 5 stars

Incredible experience! The postage was fast and all the items were safely wrapped. I think this is an amazing idea and it helps customers who would like to shop Arabic products but it’s unavailable in... See more

Company replied

Rated 1 out of 5 stars

If I could give no stars I would I looked in to my online banking saw money missing and it was shop 24 now I never signed us to any subscriptions or nothing so how could they take money from my accoun... See more

Company replied

Company details

  1. Grocery Store
  2. Food Products Supplier
  3. Supermarket

Information provided by various external sources

Arabic and Mediterranean Products for Selling Online and delivery to all over the UK.


Contact info

1.8

Poor

TrustScore 2 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor quality products and misleading website

Very poor quality products, misleading photos and names of good ones on website but completely different and near expiry products when delivered.
Costumer service at its worst, when raising the issue, they ignored it and stop replying!
Not recommended to order

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

If I could give no stars I would I looked in to my online banking saw money missing and it was shop 24 now I never signed us to any subscriptions or nothing so how could they take money from my account I emailed them they have ignored me so beware they are scammers it’s about time something was done about company’s like them I’ve never even heard of them before

May 3, 2025
Unprompted review
24shopping logo

Reply from 24shopping

Dear Anne,

I hope this message finds you well.

Thank you for reaching out. Could you please provide us with more details about the situation you’re experiencing? From what you’ve described, it appears that a fraudulent website may be impersonating our brand.

Please be advised that our official websites are 24shopping.shop and 24shopping.co.uk. We currently do not offer any subscription services, so any charges or communications suggesting otherwise are not from us.

It seems likely that you may have been targeted by a scam involving a third party misusing our name. We strongly recommend that you contact your bank immediately and file a formal complaint with the appropriate authorities.

We want to reassure you that 24 Shopping is a legitimate online grocery marketplace, and we are committed to ethical business practices. We would never engage in deceptive activities.

If there’s anything we can do to assist further, please don’t hesitate to let us know. We’re here to help.

Kind regards,
The 24 Shopping Team

Rated 2 out of 5 stars

Not trust worthy

This is the second online purchase. Disappointed this time as most tins received were badly dented and there were missing items to be told later on only when I enquired that they didn’t have enough! Although they asked for a proof of dented tins and offered return stamp I am still disappointed and will not buy again. The less the purchase the more expensive the shipping in this case. I would not trust them to chose for you as they will chose the worst and the items nobody else wanted. Avoid or go the shop in person. Not trustworthy.

October 1, 2024
Unprompted review
24shopping logo

Reply from 24shopping

I am sorry to hear that this was your experience Dr BD. Please email us on info@24shopping.co.uk and we can hopefully assist you and regain your trust.

Rated 5 out of 5 stars

This company is ace!

The service and care is second to none. It is personable and efficient. And the range of products is amazing - I couldn't find so much of what they have anywhere else near me! Good quality Lebanese and Arabic products. 110% recommended.

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very fast and super good packaging, highly recommended 👍🏻

July 2, 2020
Unprompted review
24shopping logo

Reply from 24shopping

Thank you for your valued feedback

Rated 4 out of 5 stars

Best middleastern online store.

Good service, accurate delivery between 2-4 days.
Limited range is the only downside.

April 27, 2020
Unprompted review
24shopping logo

Reply from 24shopping

Thank you for your valued feedback,

Limited range due to the large shortage of food products because of Covid-19 spread. Hopefully will be over soon. Thank you

Rated 5 out of 5 stars

Excellent!

So glad I found this website during lockdown. Excellent source of my favourite tahini to stock up at a great price and with fast delivery. Will continue to use. Recommended. Many thanks!

April 27, 2020
Unprompted review
24shopping logo

Reply from 24shopping

Thank you for your valued feedback

Rated 5 out of 5 stars

Incredible experience

Incredible experience! The postage was fast and all the items were safely wrapped. I think this is an amazing idea and it helps customers who would like to shop Arabic products but it’s unavailable in their area. Extremely recommend

April 21, 2020
Unprompted review
24shopping logo

Reply from 24shopping

Thank you for your valued feedback

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