2by2 Holidays Reviews 

227
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful staff and expert local guides for their exceptional helpfulness, friendliness, and deep knowledge demonstrated during every single excursion. Many reviewers note that the dedicated team always goes above and beyond to ensure every travel requirement is met smoothly and efficiently. Travelers also highlight the seamless organization of their trips, noting that all flights, airport transfers, and custom itineraries are handled with meticulous attention to detail. People deeply appreciate the highly personalized planning approach and outstanding communication, which guarantees completely stress-free and unforgettable holidays across incredible worldwide destinations.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays, highlighting wonderful and memorable trips... See more

Staff

Consumers find staff to be exceptionally helpful, knowledgeable, and professional throughout the planning and... See more

Service

Reviewers highlight positive aspects of service, noting that all connections and transfers run like... See more

Location

Reviewers express high satisfaction regarding the accommodation and location, highlighting that every stop... See more

Customer service

Users describe positive interactions with customer service, noting that communication was excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had been considering visiting South Africa for the flowers for several years, but we wanted to ensure we were there at the right time with the ideal itinerary. 2by2, working with Geoff Crane (natur... See more

Company replied

Rated 5 out of 5 stars

Lisa at 2by2 Holidays, tailored a holiday in Kruger National Park perfectly to our request. Having experienced a few safaris in the past we were looking to visit Kruger for the first time. She picked... See more

Company replied

Rated 5 out of 5 stars

This was our fourth holiday booked through 2by2 travel and as always, it fully lived up to all our expectations. Arrangements for flights and hotels were perfect. We were met on arrival at the various... See more

Company replied

Rated 5 out of 5 stars

The whole trip came fully up to expectations, if not exceeded them. With a group of just 4 clients plus an excellent guide/driver, we were treated to over 300 bird species which the guide found, ident... See more


Company details

  1. Tour Operator
  2. Travel Agency

About 2by2 Holidays

Written by the company

Tailor Made Holidays, Safari & Wildlife Tours to AFRICA + INDIA + LATIN AMERICA
Explore our exciting range of financially protected tailor made holidays, safari & wildlife tours to Africa, India & Latin America - ranging from luxury fly-in safaris & private tours, to value packages, escorted small group tours & self drive. As a family-owned company we put you, our customer, at the centre of everything we do. We are passionate travellers ourselves and with over 20 years experience we are well placed to advise you on your next trip. So combine your ideas with our expertise and let us help you create a holiday of a lifetime.
 
We offer a range of wheelchair accessible safari holidays as well as specialist birding tours, horse riding holidays, luxury train journeys and many special interest tours, including the Zulu Battlefields. Our sister company  Auriel Holidays covers the UK, Europe, North America, Australasia & Asia.
 
Southern & East Africa
 
In Southern & East Africa our tailor made holidays, safari & wildlife tours will introduce you not only to the 'Big Five' but also to many other creatures, both great & small. Through our guides, you will also meet the local people. South Africa truly is a "World within one Country", with many malaria-free options. Kenya offers a great variety of parks, including the open plains of the Masai Mara, whilst in Tanzania you can explore the incomparable Serengeti. Uganda & Rwanda are known for their endangered mountain gorillas, whilst Botswana's Okavango Delta offers an exclusive fly-in experience. You can also view the mighty Victoria Falls that is shared between Zimbabwe & Zambia, explore the deserts & canyons of Namibia, spot lemurs in Madagascar, discover historic treasures in Ethiopia, relax on the shores of Lake Malawi or on one of Mozambique's spectacular beaches. We will work with you to tailor make a holiday that is perfect for you.
 
Latin America
 
Central America's wildlife gem is Costa Rica with its nesting turtles, sloths & some of the best birdlife on the planet. Panama also offers wonderful birding, cultural & wildlife tours, whilst Nicaragua also offers a cultural experience. Mexico has an incredibly ancient history, with more World Heritage Sites than any other country in the Americas, as well as a vibrant culture. It has magnificent Mayan and Aztec ruins to explore, numerous delightful Spanish colonial towns such as Oaxaca & Puebla, the Copper Canyon train & the sparkling Caribbean beaches of the Mayan Riviera. All our tailor made holidays, safari & wildlife tours in Central America can be adjusted to meet your specific requirements.
 
South America is enormously diverse, with many opportunities for tailor made holidays, safari & wildlife tours. It is home to the mighty Amazon Basin, which spans nine countries & offers magnificent rainforest wildlife & neotropical birding - whether staying at a lodge or aboard a river boat. The Pantanal wetlands in Brazil is the continent's premier wildlife region for viewing larger mammals such as capybara & the awesome jaguar, whilst an expedition cruise to the Galapagos Islands will reveal marine wildlife found nowhere else on earth - although it does come at a price. Colombia is relatively unknown but incredible varied, whilst Peru offers a world-class cultural experience, with many Inca sites including the amazing citadel at Machu Picchu. Argentina & Chile offer astonishly varied landscapes, ranging from the deserts of the Atacama & Salta, to the ice fields of Patagonia, as well as delicious food & wine - with all tailor made holidays, safari & wildlife tours to Latin America adjustable to your needs. You can fly to the Falkland Islands, take a thrilling expedition cruise through the fjords of Patagonia, or venture deep into Antarctica.
 
India, Sri Lanka, Nepal & Bhutan
 
In India we offer tailor made holidays, safari & wildlife tours of the Golden Triangle, with its rich heritage & breathtaking architecture - including the incomparable Taj Mahal. We also offer thrilling tiger safari holidays to all the key reserves for the incredible privilege of seeing a Royal Bengal tiger in the wild. You can enjoy some of the best birding in the world in India, as well as view Asiatic lions in Gujarat, see one-horned rhino in Kaziranga & search for snow leopards in the Himalayas. We also offer private cultural tours to Amritsar, which is home to the Golden Temple; scenic Shimla in the foothills of the Himalayas; the incredible temples of southern India; & many lesser-visited regions. All tailor made holidays, safari & wildlife holidays to India can be adjusted to your needs. Beautiful Kerala, known as "God's own Country", is popular for relaxation after tailor made holidyas, safari & wildlife tours of India, as are the beaches of Goa.
 
Sri Lanka is justly proud of its many ancient Buddhist sites. In addition to its spectacular beaches, you can see leopards & Asian elephants in the wild, enjoy walking in the Knuckles Mountains & exceptional birding one of our wildlife tours. Nepal is know for trekking in the foothills of the Himalayas, whilst Bhutan provides a fascinating cultural experience.
 
For expert advice on tailor made holidays, safari & wildlife tours to Africa, India & Latin America email or call us on +44 (0)1582 766122 to speak with a specialist travel consultant.
  
We have been arranging tailor made holidays, safari & wildlife tours to Africa, India & Latin America for over 20 years.
ALL OUR TAILOR MADE HOLIDAYS, SAFARI & WILDLIFE TOURS TO AFRICA, INDIA & LATIN AMERICA ARE FINANCIALLY PROTECTED wherever in the world you live.

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4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

The most incredible honeymoon

Lisa understood exactly what we wanted straight away. We had the most amazing honeymoon packed with some incredible experiences and I wouldn’t have changed any of it for the world.

August 19, 2025
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Reply from 2by2 Holidays

Thank you so much for this very kind message, it is appreciated. I am happy to hear you enjoyed your honeymoon. With warm regards Lisa and the 2by2 team

Rated 5 out of 5 stars

Zambia 2025

This was our fourth holiday booked through 2by2 travel and as always, it fully lived up to all our expectations. Arrangements for flights and hotels were perfect. We were met on arrival at the various airports by friendly and helpful representatives. We stayed in the South Luangwa National Park with Robin Pope Safaris and had a wonderful time, staying at Nsefu and Tena Tena fixed camps and three days walking from bush camp to bush camp. We will certainly use 2By2 when booking our next trip to Africa. Zikomo.

August 25, 2025
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Reply from 2by2 Holidays

Thank you very much for taking the time to leave a review. We are delighted to hear that you had a wonderful trip and look forward to arranging your next one. Regards Susan & the 2by2 Team

Rated 5 out of 5 stars

Perfect holiday - brilliantly planned!

We had the most amazing holiday organised and managed by 2by2 Holidays. The final itinerary suggested by Jackie was brilliant and everything worked seamlessly - all connections were spot-on! The safari camp was exceptional and met our brief perfectly. This was the first time we had used 2by2 and our first trip to Africa - it won't be our last for either! We highly recommend 2by2 for their knowledge, approachability and thoroughness. Thanks, Jackie and team at 2by2

August 6, 2025
Unprompted review
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Reply from 2by2 Holidays

We are delighted that you had a great time on your safari holiday and the camp was exceptional. Thank you for taking the time to leave a review. Many Thanks Jackie & 2by2 Team

Rated 5 out of 5 stars

Excellent company organising 1st class safari experience.

We had excellent communication from the company, during the planning stage, which continued through the stages involved, keeping us up to date, if information changed. Even up to a few days before we left to start our adventure of a life time, answering emails almost immediatly was reasuring. Our contact was 1st class. Two of our party have some mobility issues, and assistance was there to help us through the airport, in the UK and Kenya, ive never gone through the security and arrived at the boarding gate so quickly but it made the airport experience almost enjoyable. Once we were in Niarobi we were met and taken to our hotel for our 1st of a 2 night stay. The hotel was very comfortable and on our 2nd night we ate in the resturant, along with a buffet style, food was cooked to order and very tasty. We met our driver / guide Ian on our first morning. He was a very pleasent and welcoming, we had a 'safety' brief, and talked of the 3 places we would visit, while still in Nairobi. We hand fed the Rothschild Giraffe at the Giraffe centre, set up to try and save this endangered breed of giraffe, then onto the Daphne Sheldrake elephant orphanage, where they rescue and care for young abandoned elephants, we were there to watch the morning milk feeding session. Ive watch what they do for many years, via tv and YouTube, but to be there, to see it happening in front of me was exciting and a memory i will never forget. At this time July 2025, they had a very young ellephant, just about 4 months old, she had been in their care for about 3 weeks and the other young elephants were very protective of her. In the afternoon we went into Nairobi National park, being able to see the city but being sourounder by wildlife was amazing. The highlight of this bush trip was seeing eleven, yes 11 white rhino. We were able to get close, some were actually stood on the track we were on.
During our safari experience, we stayed in 3 areas, Amboseli, Lakes Naivasha and Nakuru and the Masai Mara, all amazing places, offering, different habitats and lots of close up wildlife seeing opportunities. The only downside was the amount of traveling in between however our driver/ guide Ian knew lots of information about the towns and villages we passed through as well as what maybe possible to see along the way. Ian was a mind of information, he also had a good knowledge on flora and forna, his bird spotting skills helped my husband spot over 140+ species of birds, 70+, that he had never see before. What Ian didnt know probably was worth knowing. He made our trip a wonderful experience for us, nothing was too much trouble, on 2 occasions he was able to alter our room allocation so we didnt have to walk as far to the accomadation reception and resturant amenities, which helped us use everyrhing available. Taking us back to the airport was a sad day, we had to say goodbye to our new friend, he worked hard to make our safari a once in a lifetime experience. If you get Ian, please say hi to him from us
We flew to Mombasa and we taken to Diani beach, about 1½ hour drive away, we were an hour later than planned, as the plane was delayed, however once we arrived at our destination, we had a small boat trip out to Chale island as the tide was in, usually it can be reached by boat or tractor and trailer, once checked in, we were guided to the resturant, who had stayed open just for us, closing time was 9pm, we sat down at 11.30pm and ate freshly prepared hot food off the menu and although late eating it was delicious. We were guided to our room and slept peacfully till the following morning. We met in recption on our first morning to hear all the information we needed, then were left to enjoy a little bit of paradice for 3 more days, everyone was friendly, helpful, and they even gave 1 of our group a wheelchair to move around the island more easily.
Going back to the airport for the journey home was hitch free and getting through the airport was as quick Kenya side as it was in the UK, for our overnight flight home.
Overall, this 12 night stay was jam packed with experiences that will be hard to top.
Thankyou to 2by2 holidays
Ian our driver guide
All staff teams in the lodges we stayed
Chale island staff team, they and the island was a great place to relax after Safari.
Thankyou to everyone we met along the way.

July 26, 2025
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Reply from 2by2 Holidays

Wow we are so delighted that you have taken the time to leave such a fabulous review. I am delighted that you had an excellent holiday. Regards
Susan & 2by2 Team

Rated 5 out of 5 stars

Phenomenal planning and customer service for stress-free holiday

We cannot recommend 2By2Holidays and Lisa enough.
We booked a bespoke holiday to Peru and Brazil. From the start Lisa listened to our requirements of timing, locations, places to see and hotels. Lisa was meticulous with exceptional and timely in planning of our itinerary. Her organisation and customer service were outstanding and made our phenomenal holiday.
The hotels were beautiful and individually unique, the staff were very attentive and courteous. The guides were very knowledgeable and drivers were all been punctual.
The flight programme, seven in total, all worked perfectly to allow time to make the connections and miss nothing from our itinerary.
We cannot thank you enough Lisa and team for the attention to detail, customer experience and professionalism that you gave us from point of enquiry to the end of our exceptional and stress-free holiday.
Have no hesitation in making a booking with Lisa and 2By2 Holidays they are quite simply superb and amazing value for money.

July 4, 2025
Unprompted review
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Reply from 2by2 Holidays

Thank you so much for this very kind review, I am delighted to hear you had such a wonderful time. Do hope we can plot another adventure soon. With warm regards Lisa and the 2by2 team

Rated 5 out of 5 stars

A great holiday Thankyou

A great holiday Thankyou. You found a fully top class all inclusive family friendly resort and organised groups coming from different countries and made a holiday in heaven. So patient through the organisation as well.

June 17, 2025
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Reply from 2by2 Holidays

Thank you for taking the time to leave a review. It is always a pleasure helping you plan your trips.
Regards Susan & 2by2Team

Rated 5 out of 5 stars

2by2 organised a great honeymoon

2by2 organised a great honeymoon. Always happy to make changes, add their advice. We had our flight cancelled going out but Susan was so quick too and helpful in getting us booked onto a later flight. Would highly recommend.

July 2, 2025
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Reply from 2by2 Holidays

I am so pleased to heat that you had a great honeymoon and that you chose us to arrange it for you. Thank you for taking the time to leave feedback. Kind regards Susan & Team at 2by2

Rated 5 out of 5 stars

I booked a safari to Kenya for my…

I booked a safari to Kenya for my sister and I. We travelled in June 2025. My sister is paraplegic. Confined to a manual wheelchair.

The holiday was fantastic. The jeep had a ramp. All lodges on safari were amazing. The staff were happy to help. But best of all the driver/guide (Leonard) did a fantastic job. He really made the holiday special for my sister and I.
Thank you 2 by 2.

R Shah

July 6, 2025
Rated 5 out of 5 stars

Epic vacation!

This trip was so well planned. Lisa did an exceptional job making my vacation ideas come to life! From transportation to activities to the accommodations.

June 29, 2025
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Reply from 2by2 Holidays

I am delighted to hear, thank you for your kind message. With warm regards Lisa and the 2 by 2 team

Rated 5 out of 5 stars

An amazing trip around South Africa…

An amazing trip around South Africa organised by Lisa. Superb experiences and wonderful accommodation

June 19, 2025
Unprompted review
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Reply from 2by2 Holidays

Thank you for your very kind message. Congratulations on the run time! With kind regards Lisa and the 2 by 2 Team

Rated 5 out of 5 stars

Great trip to Mexico

Great trip to Mexico, toured the Yucatan peninsula and Mexico city. Arrangements, hotels and guides were all very good. Hotels were well chosen and everything went well.

May 30, 2025
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Reply from 2by2 Holidays

Thank you for booking with us again, I am so pleased that you had a lovely time in Mexico. Regards Susan & 2by2 Team

Rated 5 out of 5 stars

2by2 were fantastic

2by2 were fantastic, very responsive and helpful

May 13, 2025
Unprompted review
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Reply from 2by2 Holidays

Thank you so much for your wonderful review. Delighted to hear you enjoyed Namibia. With warm regards Lisa and the 2by2 Team

Rated 5 out of 5 stars

We done the Peru and Brazil trip

We done the Peru and Brazil trip. We went to machu pichu, lake titicaca, iguazu falls, Rio etc.
couldn’t have asked for better service. From booking it and arranging an intinery that suits me it was brilliant. I was dealing with Kate for the most part who was so helpful. Then towards the end I was dealing with Susan who was equally just at helpful.

We had the trip of a lifetime! Definitely would reccomend to anyone looking for a big trip

May 7, 2025
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Reply from 2by2 Holidays

Peru is a personal favourite of mine, particularly Lake Titicaca, so I loved putting this together with you Ben and I'm thrilled you both had a great time. I hope you go on many more adventures! Kate and the 2by2 team

Rated 5 out of 5 stars

Perfect Organisation.

Everything worked perfectly in accordance with the plans made with you. We were particularly impressed with Jan La Roux, from your South African Agents, who went to a lot of personal trouble to ensure any road problems did not divert us from getting to our destinations at the appropriate time.

May 5, 2025
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Reply from 2by2 Holidays

We are delighted to hear you had such a wonderful time in South Africa despite the unseasonal rainfall which affected the roads. You certainly enjoyed some of the many KZN gems. With warm regards Lisa and the 2by2 Team

Rated 5 out of 5 stars

Honeymoon trip

Far more affordable package than any other agency I contacted and the proposed itinerary was really good. Only thing I would point out is that before proposing the final itinerary it would be great if we could get some options and suggestions.

May 5, 2025
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Reply from 2by2 Holidays

Welcome home, delighted to hear your honeymoon was successful. My apologies for not presenting other choices. Do hope you will consider another adventure with us in the future. With warm regards Lisa and the 2by2 team.

Rated 5 out of 5 stars

Fabulous bespoke visit to Southern Africa

We did a three week extensive tour of Southern Africa and all arrangements went like clockwork (apart from an unexpected hitch completely out of anyone’s control which was handled superbly by the local supplier). From the advice in planning, to the support while travelling 2by 2 were wonderful. Kate handled most of our arrangements and was knowledgeable, supportive and friendly. I would use 2by 2 again.

April 29, 2025
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Reply from 2by2 Holidays

Thank you for your review, I'm looking forward to planning your return visit. How lovely. Kate and the 2by2 team.

Rated 5 out of 5 stars

2by2 Georgia private bird-watching tour

Kate at 2by2 was very thorough and professional in all correspondence. She also was able to amend our planned flights via Istanbul with Turkish airlines for a direct easyJet flight from Luton direct to Tbilisi. Very happy with the service.

April 24, 2025
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Reply from 2by2 Holidays

Wonderful that your private birding tour of Georgia and Armenia went well Graeme, despite some unpredictable weather! It was great that the direct flights were released in time. Thank you for taking the time to write a review. Kate and the 2by2 team

Rated 5 out of 5 stars

Great experience tailored to our needs

Just back from a wonderful fortnight in South Africa. Susan was great from start to finish, we have a young child so we needed activities to suit everyone. The safari in Sanbona was excellent and Susan was available for any hiccups along the way. All the accomodation was top notch. Would definitely recommend 2by2. Thank you

April 9, 2025
Unprompted review
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Reply from 2by2 Holidays

Thank you for taking the time to write a review. We are delighted to hear that you had a great time. What a memorable experience to have as a family. Regards Susan & 2by2 Team

Rated 5 out of 5 stars

The organisation was second to none

The organisation was second to none. We had a 15 day full on trip with lots of flights and tours arranged. everything organised by 2by2 was faultless. Excellent service, super friendly staff and would highly recommend

March 28, 2025
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Reply from 2by2 Holidays

Thank you for this wonderful review and your email. Look forward to planning your next adventure! With warm regards, Lisa and the 2by2 Team

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