2by2 Holidays Reviews 

227
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful staff and expert local guides for their exceptional helpfulness, friendliness, and deep knowledge demonstrated during every single excursion. Many reviewers note that the dedicated team always goes above and beyond to ensure every travel requirement is met smoothly and efficiently. Travelers also highlight the seamless organization of their trips, noting that all flights, airport transfers, and custom itineraries are handled with meticulous attention to detail. People deeply appreciate the highly personalized planning approach and outstanding communication, which guarantees completely stress-free and unforgettable holidays across incredible worldwide destinations.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays, highlighting wonderful and memorable trips... See more

Staff

Consumers find staff to be exceptionally helpful, knowledgeable, and professional throughout the planning and... See more

Service

Reviewers highlight positive aspects of service, noting that all connections and transfers run like... See more

Location

Reviewers express high satisfaction regarding the accommodation and location, highlighting that every stop... See more

Customer service

Users describe positive interactions with customer service, noting that communication was excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had been considering visiting South Africa for the flowers for several years, but we wanted to ensure we were there at the right time with the ideal itinerary. 2by2, working with Geoff Crane (natur... See more

Company replied

Rated 5 out of 5 stars

Lisa at 2by2 Holidays, tailored a holiday in Kruger National Park perfectly to our request. Having experienced a few safaris in the past we were looking to visit Kruger for the first time. She picked... See more

Company replied

Rated 5 out of 5 stars

This was our fourth holiday booked through 2by2 travel and as always, it fully lived up to all our expectations. Arrangements for flights and hotels were perfect. We were met on arrival at the various... See more

Company replied

Rated 5 out of 5 stars

The whole trip came fully up to expectations, if not exceeded them. With a group of just 4 clients plus an excellent guide/driver, we were treated to over 300 bird species which the guide found, ident... See more


Company details

  1. Tour Operator
  2. Travel Agency

About 2by2 Holidays

Written by the company

Tailor Made Holidays, Safari & Wildlife Tours to AFRICA + INDIA + LATIN AMERICA
Explore our exciting range of financially protected tailor made holidays, safari & wildlife tours to Africa, India & Latin America - ranging from luxury fly-in safaris & private tours, to value packages, escorted small group tours & self drive. As a family-owned company we put you, our customer, at the centre of everything we do. We are passionate travellers ourselves and with over 20 years experience we are well placed to advise you on your next trip. So combine your ideas with our expertise and let us help you create a holiday of a lifetime.
 
We offer a range of wheelchair accessible safari holidays as well as specialist birding tours, horse riding holidays, luxury train journeys and many special interest tours, including the Zulu Battlefields. Our sister company  Auriel Holidays covers the UK, Europe, North America, Australasia & Asia.
 
Southern & East Africa
 
In Southern & East Africa our tailor made holidays, safari & wildlife tours will introduce you not only to the 'Big Five' but also to many other creatures, both great & small. Through our guides, you will also meet the local people. South Africa truly is a "World within one Country", with many malaria-free options. Kenya offers a great variety of parks, including the open plains of the Masai Mara, whilst in Tanzania you can explore the incomparable Serengeti. Uganda & Rwanda are known for their endangered mountain gorillas, whilst Botswana's Okavango Delta offers an exclusive fly-in experience. You can also view the mighty Victoria Falls that is shared between Zimbabwe & Zambia, explore the deserts & canyons of Namibia, spot lemurs in Madagascar, discover historic treasures in Ethiopia, relax on the shores of Lake Malawi or on one of Mozambique's spectacular beaches. We will work with you to tailor make a holiday that is perfect for you.
 
Latin America
 
Central America's wildlife gem is Costa Rica with its nesting turtles, sloths & some of the best birdlife on the planet. Panama also offers wonderful birding, cultural & wildlife tours, whilst Nicaragua also offers a cultural experience. Mexico has an incredibly ancient history, with more World Heritage Sites than any other country in the Americas, as well as a vibrant culture. It has magnificent Mayan and Aztec ruins to explore, numerous delightful Spanish colonial towns such as Oaxaca & Puebla, the Copper Canyon train & the sparkling Caribbean beaches of the Mayan Riviera. All our tailor made holidays, safari & wildlife tours in Central America can be adjusted to meet your specific requirements.
 
South America is enormously diverse, with many opportunities for tailor made holidays, safari & wildlife tours. It is home to the mighty Amazon Basin, which spans nine countries & offers magnificent rainforest wildlife & neotropical birding - whether staying at a lodge or aboard a river boat. The Pantanal wetlands in Brazil is the continent's premier wildlife region for viewing larger mammals such as capybara & the awesome jaguar, whilst an expedition cruise to the Galapagos Islands will reveal marine wildlife found nowhere else on earth - although it does come at a price. Colombia is relatively unknown but incredible varied, whilst Peru offers a world-class cultural experience, with many Inca sites including the amazing citadel at Machu Picchu. Argentina & Chile offer astonishly varied landscapes, ranging from the deserts of the Atacama & Salta, to the ice fields of Patagonia, as well as delicious food & wine - with all tailor made holidays, safari & wildlife tours to Latin America adjustable to your needs. You can fly to the Falkland Islands, take a thrilling expedition cruise through the fjords of Patagonia, or venture deep into Antarctica.
 
India, Sri Lanka, Nepal & Bhutan
 
In India we offer tailor made holidays, safari & wildlife tours of the Golden Triangle, with its rich heritage & breathtaking architecture - including the incomparable Taj Mahal. We also offer thrilling tiger safari holidays to all the key reserves for the incredible privilege of seeing a Royal Bengal tiger in the wild. You can enjoy some of the best birding in the world in India, as well as view Asiatic lions in Gujarat, see one-horned rhino in Kaziranga & search for snow leopards in the Himalayas. We also offer private cultural tours to Amritsar, which is home to the Golden Temple; scenic Shimla in the foothills of the Himalayas; the incredible temples of southern India; & many lesser-visited regions. All tailor made holidays, safari & wildlife holidays to India can be adjusted to your needs. Beautiful Kerala, known as "God's own Country", is popular for relaxation after tailor made holidyas, safari & wildlife tours of India, as are the beaches of Goa.
 
Sri Lanka is justly proud of its many ancient Buddhist sites. In addition to its spectacular beaches, you can see leopards & Asian elephants in the wild, enjoy walking in the Knuckles Mountains & exceptional birding one of our wildlife tours. Nepal is know for trekking in the foothills of the Himalayas, whilst Bhutan provides a fascinating cultural experience.
 
For expert advice on tailor made holidays, safari & wildlife tours to Africa, India & Latin America email or call us on +44 (0)1582 766122 to speak with a specialist travel consultant.
  
We have been arranging tailor made holidays, safari & wildlife tours to Africa, India & Latin America for over 20 years.
ALL OUR TAILOR MADE HOLIDAYS, SAFARI & WILDLIFE TOURS TO AFRICA, INDIA & LATIN AMERICA ARE FINANCIALLY PROTECTED wherever in the world you live.

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4.9

Excellent

TrustScore 5 out of 5

227 reviews

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4.9

All reviews

(227)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

2by2 planned the most fabulous South…

2by2 planned the most fabulous South Africa safari for us. The itinerary was very well chosen and well thought out. Excellent communication, information available in an app, super well organized and flawless execution. I loved the combination of activities and the lodges they chose were just perfect. Cannot recommend them enough. Will be using them again. Thanks especially to Susan for being patient with us as we made our decisions and for her excellent organization. We will never forget this trip.

May 26, 2023
Unprompted review
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Reply from 2by2 Holidays

Thank you so much for your review. We really appreciate your feedback and are delighted that you enjoyed your trip. I enjoyed putting your holiday together. From Susan & The Team

Rated 5 out of 5 stars

You are in very good hands with 2by2

This is my second holiday with 2by2 and it will not be my last. The care and attention to make your holiday perfect is second to none. I will be booking again with them next year. Highly recommended.

May 31, 2023
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Reply from 2by2 Holidays

Thank you for your lovely review. We are delighted that you had a great trip to Latin America & we look forward to helping you plan your next long haul trip. Kate & the 2by2 team.

Rated 4 out of 5 stars

Amazing staff at Moremi

Amazing staff at Moremi. Chobe Safari Lodge is more middle of the road, and the food is passable.

May 18, 2023
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Reply from 2by2 Holidays

Delighted to hear you enjoyed beautiful Botswana. Thank you for your comments, I will pass that on. Lisa & the 2by2 team

Rated 5 out of 5 stars

A brilliant holiday

Hotels were excellent as were staff and facilities. All the pre planned trips worked to perfection. Everything worked like clockwork including the transport that was always on time.

May 1, 2023
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Reply from 2by2 Holidays

Thank you for your lovely review. We are so pleased that you enjoyed your trip to the Zulu Battlefields, Cape Town, Victoria Falls & Botswana. Claire & the 2by2 team.

Rated 5 out of 5 stars

Phenomenal Honeymoon

We have recently returned from our two week honeymoon planned by 2by2. During our first week, we spent a few days in Cape Town which were really enjoyable. We stayed in a hotel close to the VA waterfront and then we went onto Entabeni in South Africa. We were the only people staying at the Kingfisher Lodge and we were spoilt by the staff. Twice a day, our ranger would take us out for a game drive. We saw many animals including 4 out of the 5 big five. This experience was one of the best we have ever had. The staff at the accommodation cooked meals for us that were delicious and we felt extremely cared for. We then travelled to Mauritius which was fabulous and the rest was very much needed after a busy first week. 2by2 exceeded our expectations with this trip. It was everything that we wanted and so much more. All of the flights and transfers were included which allowed us to travel stress free. Without a shadow of a doubt, I would recommend this company and I know that I will use them again in the future. We are extremely grateful to 2by2 for putting this phenomenal honeymoon together for us, thank you.

April 1, 2023
Unprompted review
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Reply from 2by2 Holidays

Thanks Lauren for your lovely review - we are delighted that you had such a wonderful honeymoon safari that created some very special memories. Lisa & the 2by2 team

Rated 4 out of 5 stars

Nearly perfect.…

Everything for our trip was very well arranged apart from 2 things. One was the plan for our meeting the ROVOS train. We (6 of us) landed on time in Johannesburg and were met as arranged only to be told the train was gone and we spent nearly 3 hours chasing it. Not good after 20 hours of travel. The train manager told us the train always leaves Witbank at 7am so there was no way we were ever going to meet it there. Second was the transfer vehicles used were totally inadequate in size for 6 passengers plus luggage for 18 days plus 6 sets of golf clubs. Otherwise 2 by 2 did a really great job in arranging a brilliant holiday for us. All other details were dealt with immaculately.

April 19, 2023
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Reply from 2by2 Holidays

Thank you so much for your review. I am so sorry that you had to 'chase the train' which was most unfortunate, as Rovos Rail had undertaken to hold it for you after they were forced to bring forward the trip departure date, due to scheduled works on the railway line beyond their control. I also apologise for the transfer vehicle in Cape Town being too small, but as soon as you brought this to our attention we were able to rectify it. Notwithstanding these issues, I am so pleased that you had a lovely trip. Claire, Susan and the 2by2 team

Rated 5 out of 5 stars

Experience of a lifetime!

After five years following our wedding; saving, moving house and the arrival of COVID, we finally had our long awaited honeymoon in Tanzania. After a lot of research we found Claire at 2by2 holidays, and we are so glad we did! Claire helped us to tailor our dream trip and ensured that everything ran smoothly. When one of the lodges closed a few months in advance of our arrival, Claire found another one that ended up being even better than the one we'd chosen ourselves, and arranged for a private all day safari across the Selous National Park to transfer us to our second lodge (a day we will never forget and the first time we found lions!)

Everyone we met, from those who transferred us to and from the airports, to the staff at our accommodation and our incredible safari guides, helped to make it the trip of a lifetime. When we had a hiccup with one of our flights, Claire contacted us quickly and helped us to resolve it.

The memories we have from this incredible trip will be with us forever. We hope that we will have more opportunities to travel in the future, and when we do, we will definitely use to 2by2 travel!

Thank you

Francesca and Barry

July 25, 2022
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Reply from 2by2 Holidays

Hi Francesca and Barry - thank you for this lovely review. We are all delighted that you had such a marvellous time and created memories you will never forget, which is exactly what a honeymoon is all about. We look forward to arranging another safari for you at some future date - maybe your 10th wedding anniversary? Claire & the 2by2 team.

Rated 5 out of 5 stars

Lodges were first class and perfect for…

Lodges were first class and perfect for our holiday.
Everything was organised and ran on time.

April 14, 2023
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Reply from 2by2 Holidays

Hi Heidi - thank you for this lovely review. We are delighted that you managed to give your family such a very special treat. Certainly it was a trip they will remember for many years to come! Claire & the 2by 2team

Rated 5 out of 5 stars

South Africa safari and Cape Town

Cannot recommend this company enough. Pre-trip communication was smooth and efficient, and all of the ladies we had communication with were so helpful and knowledgeable. The trip itself was once in a lifetime after recommendations on times of year and best Safaris to go to for our needs. All transfers / flights were sorted and even a change of airport was handled so well to suit us better. The vamoos app is also a great addition and I look forward to my next booking with 2by2!

April 1, 2023
Unprompted review
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Reply from 2by2 Holidays

Hi Aimee - we are so pleased that you had such a wonderful trip and thank you for sharing some of your superb photographs with us. They have given us much pleasure. Claire & the 2by2 team.

Rated 5 out of 5 stars

BA, Patagonia, Iguazu and Mendoza.

Our tour of Argentina was arranged with 2 by 2 in 6 months due to a different holiday being cancelled. The company are really helpful and take your considerations and requests to the max. Communication was fabulous as a full time worker with most over email and in a very timely fashion. All transfers and connections were amazing and the booked tours an experience of a lifetime. Totally recommend 👍🏻

April 16, 2023
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Reply from 2by2 Holidays

Thanks for your lovely review, Kathryn. It was a pleasure helping you plan this very special holiday. Susan and the 2by2 team.

Rated 5 out of 5 stars

Volunteering and Relaxing in South Africa

Having used 2by2 previously for a trip to South Africa, it was without hesitation I used them again for our recent trip volunteering and relaxing in Zululand and Durban districts. I travelled with my step daughter. The app with all the documentation was amazingly accurate and updated us throughout our trip. The flights were on time and the connections well planned. Transfers and guides were amazing, super knowledgeable and able to show us real Africa, not just the glossy touristy places. Our hotel was beautiful and well deserved after camping for a week whilst volunteering. I really can't recommend 2by2 highly enough. They know their stuff and really care about your trip just as you wish.

April 1, 2023
Unprompted review
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Reply from 2by2 Holidays

Hi Lisa - that you for your lovely review. We are so pleased you had such a great time and enjoyed your volunteering. Kate & the 2by2 team

Rated 5 out of 5 stars

2by2 Safari Botswana and Zimbabwe

2by 2 did a fantastic job organising my safari.
Everything went like clockwork. 5 stars without any hesitation. Accomodation, food, locations , transfers all superb. They said they knew Africa- they most certainly do, they gave us the most wonderful of experiences.

March 30, 2023
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Reply from 2by2 Holidays

Many thanks for your wonderful review - we are so pleased that you had such a wonderful birding & wildlife holiday! Claire, Susan and the 2by2 team.

Rated 5 out of 5 stars

Cost Rica Tour

2by2 organised a tour of Costa Rica for us, we gave them details of the area's we wanted to visit and the experiences we wanted to do, cramped into 2 weeks. They pulled it out of the bag. Everyday was full on, not once did we lay in past 5:30am, although every day was worth it. We travelled from the Caribbean coast through the mountains and cloud forest to the pacific coast and Osa peninsular. Saw so many animals and birds, including Sloths, Monkeys, snakes, Iguanas, numerous birds , sharks, turtles. Thank you Claire for pulling the trip together, I know we gave you a bit of a challenge but it was a wonderful experience and we now have lovely memories.

February 23, 2023
Unprompted review
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Reply from 2by2 Holidays

Hi Gary - thank you so much for your lovely review. We are delighted that you had such a wonderful time, including your visit to the Osa Peninsula. Best wishes, Claire & the 2by2 team

Rated 5 out of 5 stars

Namibia Driving Trip

2by2 organised a three week trip to Namibia for myself plus girlfriend. We left the itinerary to Claire and Lisa as we had no idea what there was to do.
We actually had easy driving days, coupled with two night stays at different locations.
We saw dunes, sea, mountains, desert, animals, birds, national parks. The accommodation was incredible, often views from our bed to magnificent scenery and wildlife.
Highlight was leopard tracking when we actually found two leopards and a half eaten impala. But Bushmen trip and boat trip also exceeded expectations
Organisation of our trip was perfect in every respect, so thank you Claire and team. We look forward to another adventure with you

March 4, 2023
Unprompted review
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Reply from 2by2 Holidays

Thank you Ian and Laura for this lovely review and the magnificent photos you shared with us after your trip. Warm wishes, Claire & the 2by2 team

Rated 5 out of 5 stars

Iguasso Falls and Rio Carnival

Great Holiday and very professionally organised by 2by2. Good hotels and a well balanced itinerary, allowing for breaks. Highly recommended. We particularly liked the Vamoos App which proved helpful when travelling.

February 25, 2023
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Reply from 2by2 Holidays

Thank you for your lovely review. We are pleased you had such a good time at the amazing Rio Carnival. Claire & the 2by2 team

Rated 5 out of 5 stars

Friendly, professional company .Holiday exceeded all our expectations

Holiday exceeded all our expectations. The 2by2 had to reorganise and rebook this holiday several times because of Covid and were extremely professional and helpful.

February 7, 2023
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Reply from 2by2 Holidays

Thank you for your lovely review. We are so pleased you finally managed to enjoy a very special holiday. Claire & the 2by2 team.

Rated 5 out of 5 stars

A really personalised service

From the first day we contacted them, 2by2 holidays took the time to plan the best holiday that met our personal requirements. We travelled to Calcutta, Darjeeling and Gangtok. My wife uses a mobility scooter and they were able to accommodate this throughout. Their overseas handling agents were excellent, and they arranged outstanding guides.Pre departure information was excellent, and they were very flexible with some last minute change requests. Highly recommended.

February 15, 2023
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Reply from 2by2 Holidays

Many thanks for your lovely review - we are all so pleased that you had such a wonderful holiday! Kate & the 2by2 team

Rated 5 out of 5 stars

Very well organised

Very well organised from start to finish. We had a fantastic time in Antarctica and Costa Rica. Claire and the team were always very responsive ad happy to answer any queries. We would highly recommend 2by2 (this was our third holiday with them).

February 3, 2023
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Reply from 2by2 Holidays

Dear Alan & Phillipa - what an epic trip this was, after waiting so long to get to Antarctica! Thank you for this lovely review. Claire & the 2by2 team.

Rated 5 out of 5 stars

Another perfect trip

We had our 40th wedding anniversary trip to the Maldives arranged perfectly by 2 by 2 holidays. This was our 3rd trip arranged by 2 by 2, and the professionalism and attention to detail is still second to none.

January 14, 2023
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Reply from 2by2 Holidays

Thank you so much David & Lesley for your lovely review. We look forward to arranging another wonderful trip for you both soon! Claire & the 2by2 Team.

Rated 5 out of 5 stars

Could not have asked for more.

Could not have asked for more.

Guide and accommodation were first class

I would recommend 2by2 to everyone

January 14, 2023
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Reply from 2by2 Holidays

Hi Jim & Delia. Glad you had such a great time! Thank you for your review. Claire & the 2by2 team.

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