2tall.com Reviews 177

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers had a great experience with this company. Many customers are delighted to find clothing that truly fits their tall stature, with particular praise for items like dressing gowns, track pants, suits, and formal shirts that offer appropriate length and fit. The quality of the products is frequently highlighted as fantastic, with many appreciating the material and attention to detail, especially in items like running bottoms and general apparel. Reviewers consistently commend the excellent and efficient customer service, noting helpful and friendly staff who go above and beyond to ensure satisfaction, even assisting with exchanges and delivery issues. However, some people were dissatisfied with sizing, finding certain items too small or too large despite advertised guides, and a few experienced issues with product quality and return policies. A small number of customers also reported appalling customer service, citing slow responses, incorrect orders, and a lack of apology or resolution for their problems.

What people talk about most

Product

Customers had ambiguous experiences with product, with many praising the perfect fit and quality for tall and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many consumers praising the excellent quality of... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction with their... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting excellent and great... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting amazing service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased a tall dressing gown for our 6’4” son, as this was the only place we could find a men’s longer length dressing gown after trying other well known high street retailers. Unfortunately I orde... See more

Rated 5 out of 5 stars

At 6’5 have struggled for years to buy off the rack except for the occasional long jeans sales. Couldn’t be happier with the quality of the track pants I’ve purchased and the excellent customer servi... See more

Rated 5 out of 5 stars

My son is 14, 6ft 2 and a size 14 shoe. Can't wait to order some trendy new school shoes and trainers in the next few months! Also Heather and Joanna have amazing customer service skills! We ordered 2... See more

Rated 5 out of 5 stars

As always, fantastic service from 2tall! Fabulous quality, great cuts and reasonable prices. The only place to get trousers for my son. We've just bought him his first suit and it just fits perfectl... See more


Company details

  1. Men's Clothing Store

Written by the company

Tall mens clothing from a company that knows what it’s like to be tall. Extra long NOT extra wide clothes for tall men 6’3” to 7’4”, with slim and athletic builds. Extra long jeans, joggers, shorts, trousers and chinos, longer length shirts and t-shirts and tall mens suits too.


Contact info

4.0

Great

TrustScore 4 out of 5

177 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing website for tall thin son.

Amazing website to order from if you’re tall and slim like my son who’s only 14, now 6’8” and stil growing ! They were helpful when I called, and the sweat pants were delivered when they said they would be. I can see them being our goto store for a long time.

November 17, 2018
Unprompted review
Rated 5 out of 5 stars

Richard Osman recommended this site - he’s was right.

Found out about this company because Richard Osman tweeted about them being the best site for tall guys. He was right. They really are the only place I’ve found that realises people who are tall aren’t also as wide as a house. If you’re tall and thin like me, this should be your go to store.

November 10, 2018
Unprompted review
Rated 5 out of 5 stars

An amazing choice of stuff for tall guys

An amazing choice of stuff for tall slim guys like me, because they’re the only people who realise that tall doesn’t mean big and tall. I buy pretty much all my clothes from them, as the quality is good and the stuff actually fits!

October 31, 2018
Unprompted review
Rated 1 out of 5 stars

Not so good quality

Good to see a site catering to tall people, but the quality of the products aren't as good as you'd expect for the price. A retrospective delivery charge was also applied after I had to return some of the items. Not impressed.

October 27, 2018
Unprompted review
Rated 5 out of 5 stars

Great producs great service.

Finally a shop that caters for us big guys. I'm 6'7 & 22 stone. I, like all tall men find it incredibly difficult to buy shirts so I have mine tailored at £110 each great quality but a ripoff at the same time. Now we have 2tall.com. Yes I'd like to see their double two slim exclusive range cater for larger collars 18.5/19 but I'm happy with what I've received so far. Postage is also fantastic £6 fedex next day is absolutely incredible value & extremely fast love it.

We big tall guys need to support stores like these as their's really not that many who cater for us in such a massive online market.

Thanks 2tall.com I'll be back for more.

September 18, 2018
Unprompted review
Rated 1 out of 5 stars

there isnt any customer service

there isnt any customer service. difficult to get a hold of someone, and when you do they bite the bullet around answering or fixing problems

May 22, 2018
2tall.com logo

Reply from 2tall.com

This review was left by someone who has not made a purchase from us, but owns a website where he publishes personal photographs of tall men without their permission, and isn’t happy that we blocked him from our instagram account to protect the privacy of our customers.

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