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2xcite Reviews 179

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TrustScore 4.5 out of 5

4.6

Car Accessories Store
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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items like headlights fit perfectly and significantly update the look of their cars. The delivery service is frequently highlighted for its speed and efficiency, with many people receiving their orders the next day. Reviewers also appreciate the excellent customer service, with staff members being very helpful and providing great communication throughout the process. However, some customers also noted issues with delivery, reporting that their orders did not arrive within the promised timeframe and that their inquiries received no response. A few other people also felt that the product quality was inconsistent, with some items arriving faulty or developing issues shortly after purchase.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the great quality and easy installation... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the headlights they... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the quick, efficient, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very honest and helpful, got back to me on WhatsApp within 10 minutes or so.. next day delivery which was great, Callum was brilliant and kept in touch throughout, this will be my new place to go for... See more

Rated 5 out of 5 stars

Everything perfect good fast service... Only problem is with DPD they don't care about your delivery my parcel was used like basketball ball... good that seller packing my new headlight prober and sa... See more

Rated 5 out of 5 stars

Ordered the a4 b8 headlights they fitted lovely and beam pattern is spot on with some 360⁰ led h7s super clear projector lenses too unlike other brands. 2nd set I've had on my 2nd b8 had to buy again... See more

Company details

  1. Car Accessories Store

Written by the company

2xcite - Car performance & accessory experts since 2005. With over 19 years experience in car styling, you can trust 2xcite to provide you with the most up-to-date products on the market.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

179 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Car lights

Order was well packed on time as described. Very happy would use again no problem.

April 29, 2024
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Reply from 2xcite

Enjoy David!

Rated 3 out of 5 stars

Excellent ease of purchase and postage…

Excellent ease of purchase and postage mirrors look good minor problem of vibration blurring one of the mirrors something maybe loose inside mirror housing and that’s the reason for 3 stars if no blurring would have given 5 stars

April 26, 2024
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Reply from 2xcite

Thanks for your review Jim mate - this is something we can look into for you should you want this resolving. Thanks again!

Rated 5 out of 5 stars

Lights for my A3

Ordered a set of lights for my A3. Next day delivery is brilliant and they look fantastic. Unfortunately they didn’t fit my car but returning them was so easy and received a quick 2 day refund. Have now purchased the other set so all good 👍🏻

April 19, 2024
Unprompted review
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Reply from 2xcite

Many thanks!

Rated 5 out of 5 stars

Purchased a set of angel eye headlights…

Purchased a set of angel eye headlights for my BMW F31 from these and i’m absolutely made up. Worth every single penny and i can’t thank Callum enough for keeping me in the loop from start to finish and ensuring i got the best service with the best quality of product. Will definitely be using again for my other extras!

April 2, 2024
Unprompted review
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Reply from 2xcite

Thanks for your feedback Lewis - pleasure dealing with you!

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