33 Carat  Reviews 8

TrustScore 4 out of 5

3.9

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Company details

  1. Jewellery Manufacturer
  2. Diamond Dealer

Written by the company

At 33 Carat, we believe that every diamond has a story to tell—yours. Rooted in the desire to make luxury more personal, ethical, and accessible, we specialise in crafting bespoke jewellery from stunning lab-grown diamonds. Each piece is a reflection of your individuality, handcrafted to celebrate the moments that matter most to you. Luxury shouldn’t be out of reach or come at the expense of our planet. That’s why we’re rewriting the rules, offering breathtaking lab-grown diamonds and personalised designs that combine exceptional quality, affordability, and sustainability. The journey of 33 Carat began with a simple yet transformative idea: luxury should be beautiful, ethical, and meaningful. Frustrated by the environmental and ethical challenges of mined diamonds, we set out to create an alternative—one that offers all the brilliance and elegance of diamonds, without compromise. We understand that jewellery is more than an accessory; it’s a symbol of love, celebration, and personal milestones. Whether it’s an engagement ring, a gift for someone special, or a treat for yourself, we want to make it easier for everyone to own a piece of timeless elegance. Today, 33 Carat stands as a beacon of modern luxury—where bespoke craftsmanship meets affordable pricing, and sustainability takes centre stage.


Contact info

3.9

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

They Created My Dream Ring — Even Better Than I Imagined!

I had a very clear vision for my engagement ring, and 33Carat brought it to life perfectly. The entire process was seamless — from designing to delivery. The final piece exceeded all my expectations; it truly felt like I got more than what I paid for. I live in a small town, yet the delivery was quick and hassle-free. I couldn’t be happier with the experience and would absolutely recommend 33Carat to my friends and family!

October 24, 2025
Rated 1 out of 5 stars

I worked remotely with 33Carat

I worked remotely with 33Carat, and I must say this has been one of the most unprofessional and unethical experiences of my career.

On 30th August, I received an abrupt email stating that 31st August would be my last working day no prior notice, no professional discussion, not even a proper call explaining the reason. This speaks volumes about how they treat their employees.

The irony? My exit was not based on performance. In fact, despite being hired as a Performance Marketing Specialist, I willingly contributed to multiple marketing functions and delivered real, tangible results. Their stated reason for termination? That I was getting married in October and it might "affect project performance." Laughable and absolutely unacceptable.

It was clear they used me to fix their broken project (33carat.com), and once the major issues were resolved, the CEO himself flipped and terminated me along with two other core members. No notice period. No September salary. Nothing but corporate exploitation at its worst.

This is not just unprofessional it’s unethical, manipulative, and disrespectful to the people who actually drive results for them.

And to anyone impressed by their so-called 5-star reviews be aware that the majority of them are fake, paid for through agencies. Even today, their website continues to lag despite all the internal politics and dirty games played at the cost of employees.

33Carat stands as an example of how not to run a business or treat people.

August 30, 2025
Unprompted review
33 Carat  logo

Reply from 33 Carat

As a current employee, I felt it was important to share my perspective in light of some recent negative comments.

In my experience, the management here has been incredibly supportive, approachable, and genuinely open to discussion on all matters. They consistently encourage feedback, value team input, and create an environment where everyone feels heard and respected.

Of course, every workplace experience is personal, and one person's view may not reflect the bigger picture. But speaking for myself—and many of my colleagues—we truly enjoy working here and appreciate the positive, collaborative culture that’s been built.

It’s a great place to grow, contribute, and be part of a team that genuinely cares.

Rated 5 out of 5 stars

Brilliant

Class, got a personalised engagement ring everything was sorted within a week. Made my life so easy and the product is absolutely beautiful especially for the price I paid for it.
100% recommend, youd be missing out otherwise!

August 10, 2025
Unprompted review
33 Carat  logo

Reply from 33 Carat

Thank you so much for your kind words. We’re delighted to hear your personalised engagement ring was sorted so quickly and that you love the quality and value. It’s wonderful to know we could make the process easy and enjoyable for you. We truly appreciate your recommendation!

Rated 5 out of 5 stars

I bought a diamond necklace

I bought a diamond necklace for my girlfriend from 33 carat.Their product quality and service are unparalleled.

February 8, 2025
Unprompted review
33 Carat  logo

Reply from 33 Carat

Thank you so much for your kind words! We're thrilled to hear that you loved the diamond necklace and had a great experience with 33 Carat.
Your appreciation means a lot to us, and we hope your girlfriend absolutely loves her gift!

Rated 5 out of 5 stars

We met 33 Carat at a wedding fayre

We met 33 Carat at a wedding fayre, and in the following weeks, worked together to create a bespoke diamond necklace and earrings for my daughter to wear at her upcoming wedding. We were kept updated throughout the design and manufacturing process, and felt valued on the journey. The items were presented beautifully. My daughter is delighted with the final products, and looking forward to feeling and looking like a princess bride.

January 19, 2025
Unprompted review
33 Carat  logo

Reply from 33 Carat

Ruth it was an absolute pleasure to design the bespoke necklace. The masterpiece was a perfect choice to match the brides dress and we all at 33Carat wish your daughter a beautiful marriage life ahead. Thank you once again.

Rated 5 out of 5 stars

Great Buy

The quality of the diamond I purchased was outstanding, and it was exactly as described. Delivery was prompt and secure, and the packaging was elegant. Overall, I highly recommend 33 carat for anyone looking for high-quality diamonds and excellent customer service.

December 3, 2024
Unprompted review
33 Carat  logo

Reply from 33 Carat

Thank you Chrissy. It was really nice meeting you and we look forward to serving you again.

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