34SP.com Reviews 540

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's prompt, polite, and efficient responses to queries. Many users appreciate the seamless website experience and the reliable hosting services provided. The customer service team is frequently commended for their expertise, helpfulness, and quick response times, making interactions pleasant and productive. However, some people were dissatisfied with specific technical issues, such as rejected emails due to DMARC failures, and reported receiving no reply or action from support in these instances. A few other people also felt that the web-based FTP client could be slow.

What people talk about most

Service

Reviewers express high satisfaction with the service provided. Customers consistently praise the excellent... See more

Website

Clients share positive opinions on website hosting, with many charities appreciating the free hosting... See more

Staff

Consumers consistently express satisfaction with the staff, highlighting their helpfulness, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the support team for... See more

Response time

Customers had positive experiences with response times. Reviewers consistently praise the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

34SP offer us an amazing service. As a chairty we receive hosting for free whilst getting all the perks and best practice any paying client would. They answer our queries within an hour of us asking... See more

Rated 5 out of 5 stars

34sp.com has continued to host our charity's website at no charge for several years, and their service has been excellent throughout. WordPress Hosting is fast, easy to use, and operates flawlessly. Q... See more

Rated 5 out of 5 stars

34SP.com have been hosting a small website for our charity for the past two years and we have just renewed for another year. Getting the domain name registration and hosting set up was simple and we h... See more

Rated 5 out of 5 stars

We’ve trusted 34SP.com to host our charity website for years, and the experience has been outstanding from day one. The platform is reliable, fast, and packed with everything we need to keep our s... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Based in the Northern Quarter of Manchester UK, we are a managed hosting provider with a focus on exceptional service and support. We offer a range of hosting and domain name services and have a particular specialty in hosting and helping WordPress websites.


Contact info

4.8

Excellent

TrustScore 5 out of 5

540 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I have just renewed our free hosting…

I have just renewed our free hosting with 34SP. They have provided us with this service for a number of years and we are very grateful for their support. Their staff are incredibly helpful when I need to contact them and their responses are always prompt and accurate.

Thanks from Scottish Chamber Choir - an amateur choir of about 30 voices based in Edinburgh.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent

34SP has hosted our website for a long time at no charge. For a small charity like Helping The Burmese Delta, this is very valuable, but even more important is that their service is flawless. They are responsive, efficient, and very friendly to deal with.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Fast, professional, friendly

Aviemore Community Enterprise receives a free web hosting service from 34SP.com under its scheme to provide support to charities.

I have contacted them a number of times over the last few years with various issues.

I have invariably found them to be quick to respond, friendly, and professional. Most of the time they were able to sort out the problem almost immediately. If the issue was not with them, they were always able to suggest where the problem might lay and how to set about getting it fixed.

I would say that they provide value for money and more, though thanks to their generosity we receive great support at no cost.

I would wholeheartedly recommend them.

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant.

The customer support is top-notch, I've never seen such a responsive company.

What they are doing for charities is brilliant too.

I cannot sing their praises enough.

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support

Always excellent online support and phone support when needed. Staff are pro-active in follow-up. Up time is excellent. Very good value for money

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended, especially for charities

34SP has been providing us with free charity web hosting for more than a decade, and I would recommend them to anyone. We haven't had any downtime or other such issues and their customer service has been excellent. Many thanks from Chester Terrapins.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

A double saving for our charity

We are so grateful to 34sp for giving our church free hosting. The editing tools are easy to use, so we can keep up to date without specialist help, so a double saving for the charity.

Thank you from Ebenezer Baptist Church Scarborough

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

The best customer service of any service provider

I should have written this review ages ago. We have been with 34sp for more than 5-years now, and they are truly one of the few companies with whom we deal who understand brilliant customer service. A fantastic company, which prides itself on its customers being able to talk to a real human when asking for support. We recommend them to absolutely everyone who needs site hosting. Top drawer!

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

34SP supporting our charity again

34SP once again are providing a web platform for our charitable activities free of charge - which means we can invest 100% of that money on our charitable causes. Not only that, the service is great and the platform perfect for our needs. Many thanks, Mityana Projects Trust

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent website hosting service

Excellent website hosting service, we have experienced no difficulties with both of our charity websites. Support and advice provided promptly and effectively. With one of our websites hosted free of charge due to our charity status. Thanks

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Best Hosting service of three we've used

34SP is the third hosting service we have used for our village hall service and is the best. I like their straightforward control panel, the Staging environment and the quality of Support on the one occasion a broken plugin prevented our website running. They've supported us for over two years now and I'm delighted.

September 30, 2024
Unprompted review
Rated 1 out of 5 stars

Sat here at 00:40am pulling my hair…

Sat here at 00:40am pulling my hair out.

One screw up after another.

Limited technical and support experience. Children/student level with no interest in learning.

Over a week gone and I can't even display a webp image, as a photographer that's bad.

They don't understand SEO and have made a mess of my domains. I'm still trying to fix the 12 years of SEO work they have scewed up.

Everytime I ask them to do something they just fob me off.

Even basic WP Plugins don't work on their platform.

They don't read my requests, even when repeated over and over.

It looks like a decent company at face value, but it's a facade, a thin veneer of only the vaguest competence.

This company strikes me as a school project gone horribly wrong.

AVOID!!!

September 29, 2024
Unprompted review
Rated 5 out of 5 stars

Super Efficient. Highly recommended

I've been with 34sp.com for many years. Never had a problem with them and I have lost count of the problems they've sorted for me. They are helpful, friendly and absolutely know their jobs. Always quick to respond with emails or phone calls. Super efficient company, highly recommended.

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

Going the extra mile!

Alex not only explained the process of changing my domain in a way i understood but helped me keep my old email which I needed. He then did the whole process for me, checking back after it was completed to make sure everything was working well. Amazing service. Thank you!

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

34SP have been hosting our charity website for years now and we have always been very happy with the service provided. If you do need to get in touch, they always respond quickly and are very helpful with any queries. Great service.

August 18, 2024
Unprompted review

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