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See what reviewers are saying

Rated 5 out of 5 stars

Amazing service, helped me out a lot, while as a bonus, being super efficient too. Really kind and friendly staff, would definitely recommend :)

Rated 4 out of 5 stars

We moved our mobile phone contract to 360 Group this year. They were very responsive and understanding during the process, and have delivered a good value and well supported package. Any issues or con... See more

Rated 5 out of 5 stars

We have used 360 Comms since 2016 since we moved to our new premises. They have been amazing from the first meeting to present time. They provide excellent support whenever we need it and very pro... See more

Company replied

Rated 4 out of 5 stars

Having grown frustrated with a lack of customer service from O2, we decided to go to market for alternative mobile phone providers. We were extremely impressed by 360 Group's industry knowledge and q... See more

Company details

  1. Phone and Internet Service

Written by the company

Welcome to 360 Coms. We specialise in business communications, including phone systems and business mobiles, environmental solutions & consumer electronics.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
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Rated 5 out of 5 stars

Amazing service

Amazing service, helped me out a lot, while as a bonus, being super efficient too. Really kind and friendly staff, would definitely recommend :)

December 6, 2021
Unprompted review
Rated 5 out of 5 stars

Well done 360

We have used 360 Comms since 2016 since we moved to our new premises. They have been amazing from the first meeting to present time. They provide excellent support whenever we need it and very promptly also. Can’t thank David enough for all his support in whatever we ask for or ask advice about

Thank you Team 360 for everything you truly all are superstars

Everyone at Superior Finish Ltd

October 1, 2021
Unprompted review
360 Coms logo

Reply from 360 Coms

Hello Karen, we are delighted to have been able to work with you for all these years. Thank you very much for taking the time to leave us your feedback. We have passed this on to David and the team - who were thrilled.

Rated 5 out of 5 stars

Great Service

Great service from Theresa in Sales and Customer Service

October 1, 2021
Unprompted review
360 Coms logo

Reply from 360 Coms

Hi Debbie, Thank you so much for your feedback, we are pleased we could help!

Rated 5 out of 5 stars

New Cloud Based Phone System

From the initial phone call from Theresa in Sales, a demonstration of the system, competitive quotation, order placement the support has been Excellent. Would not hesitate in recommending the 360 Group.

July 5, 2021
Unprompted review
360 Coms logo

Reply from 360 Coms

Hi, Thank you very much for taking the time to leave us your feedback - it was a pleasure to help.

Rated 5 out of 5 stars

Great company with excellent customer service

Having been with 360Group for a couple of years now, we are very pleased with the level of service....if only we had moved sooner! The pricing is very competitive and any issues that arise from time to time are dealt with very swiftly. All the staff are always very friendly and helpful when dealing with them, would highly recommend. We hope to continue a long working relationship with 360Group.

June 14, 2021
Unprompted review
360 Coms logo

Reply from 360 Coms

Thank you very much for your kind words Emma. We are delighted that you’ve had such a great experience with our team and the service we provide! We look forward to continuing to work with you.

Rated 5 out of 5 stars

New telephone system

Right from the start, from Theresa in marketing to help with set up, everything was great. No pressure sales just really helpful and informative information all the way. Thank you 360 :-)

March 4, 2021
Unprompted review
360 Coms logo

Reply from 360 Coms

Hi Linda, thank you so much for your review. We are really glad we could help.

Rated 5 out of 5 stars

We have been with 360 for years and…

We have been with 360 for years and this has helped us with moving all our staff to working from home. Their service is always excellent and quick, reasonable prices and their staff are friendly and helpful. Could not ask for more.

February 26, 2021
Unprompted review
360 Coms logo

Reply from 360 Coms

Hi Barry, thank you for being such a loyal customer! It's great we’ve been able to help your business adapt and develop over the last few years.

Rated 5 out of 5 stars

Best service guaranteed

Best service guaranteed. Always efficient and deals with query fast. Goes extra mile in every situation.

February 16, 2021
Unprompted review
360 Coms logo

Reply from 360 Coms

Hi Greg, we really appreciate your kind words, thank you for taking the time to review us.

Rated 5 out of 5 stars

Great service

Transferred to 360 Group after being with the same phone company for many years. The switch over and set up went smoothly. A big thank you to the team at 360 Group and Issac helping me with my many questions.

February 5, 2021
Unprompted review
360 Coms logo

Reply from 360 Coms

Hi Mark, thank you for choosing 360 Group. We have passed your message onto Isaac and the team - who were delighted to hear they could help.

Rated 5 out of 5 stars

New Customer - Positive Experience

Transferred to 360 from dealing directly with Vodafone. Transfer and setting up new phones all went very smoothly. Appreciated the follow-up call from Theresa to check all was fine. Excellent service. Looking forward to dealing with a smaller service focused company.

January 20, 2021
Unprompted review
360 Coms logo

Reply from 360 Coms

Hi Graham, thank you very much for your review - it was a pleasure to help. We look forward to continuing to work with you.

Rated 5 out of 5 stars

Great customer service as always

Renewing mobile contract through Emily ensures you get the best deal possible and fantastic customer service in every respect. Great company with excellent people who have looked after us over many years.

January 5, 2021
Unprompted review
360 Coms logo

Reply from 360 Coms

Hi John, we're delighted we could help find you a great deal. Thank you for taking the time to share your experience, we really appreciate it.

Rated 5 out of 5 stars

Excellent Service 360 Group

360 Group are extremly helpful and do go out of their way to provide you with an excellent service. They offer very competive prices & go that extra mile - thank you Emily & team!

December 1, 2020
Unprompted review
Rated 4 out of 5 stars

A comprehensive and cost-effective solution

Having grown frustrated with a lack of customer service from O2, we decided to go to market for alternative mobile phone providers. We were extremely impressed by 360 Group's industry knowledge and quick grasp of our requirements. They offered a comprehensive and cost-effective solution. The change-over of contracts was swift and painfree and the odd subsequent minor issues have been dealt with promptly by our Account Manager, Alistair.

November 20, 2020
Unprompted review
Rated 4 out of 5 stars

Good Job 360 Group

We moved our mobile phone contract to 360 Group this year. They were very responsive and understanding during the process, and have delivered a good value and well supported package. Any issues or concerns we've had since being with them have been addressed quickly and efficiently. A good company with a great ethos, I'd be happy to recommend them

November 18, 2020
Unprompted review
Rated 5 out of 5 stars

I moved my telecom services to the 360…

I moved my telecom services to the 360 Group a few months ago and have been impressed with the service so far. When I ask a question there is a quick response from the support team which means my problems are solved efficiently and I don’t have to chase them. They have also reduced my monthly billing costs which is great for my business.

November 13, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service and low prices

I moved to 360 Group because they offered a much more personable experience from my previous provider; the service at 360 is a lot better and has made my life so much easier. My Account Manager, David, has been brilliant, and during his paternity leave I received great service from other members of the team at 360 Group. In addition, the price on our bill has dropped significantly and the international bundles have saved us a lot of money!

November 12, 2020
Unprompted review
Rated 5 out of 5 stars

360 Group provided me with great advice…

360 Group provided me with great advice about my company mobile phones, office telephones and systems. They also saved us lots of money on all of our telecoms. Really helpful team, you can tell it is a family run business.

November 11, 2020
Unprompted review

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