360imprimir Reviews 2,280

TrustScore 4.5 out of 5

4.5

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Company details

  1. Digital Printing Service
  2. Business to Business Service
  3. Print Shop

About 360imprimir

Written by the company

Somos a 360imprimir, su imprenta en línea en México, especializada en Impresión Digital y Offset, con los precios más bajos del mercado. ¡Garantizamos entregas rápidas para que pueda aprovechar e imprimir en línea de forma económica y conveniente!

Nuestra misión es ofrecer la mejor experiencia a nuestros clientes. Navegar en nuestro sitio es fácil e intuitivo, proporcionando comodidad durante todo el proceso de compra. Además, tenemos precios altamente competitivos, diseños profesionales y entregas rápidas, convirtiéndonos en la elección ideal para todas sus necesidades gráficas y regalos publicitarios.

En 360imprimir, tenemos una amplia oferta de productos, cuidadosamente adaptada a los diferentes segmentos de mercado en México. Queremos ser el destino número uno para la compra de materiales gráficos, utilizando tecnologías de impresión digital y offset de última generación.

Somos más que una imprenta en línea, somos su socio de confianza en servicios de marketing. Además de la impresión digital y offset, ofrecemos servicios de diseño, con opciones personalizadas para diversas áreas de negocio, incluyendo Restaurantes, Inmobiliarias, Despachos de Abogados, Contabilidad y muchas otras.

360imprimir está siempre en busca de expansión, ofreciendo las mejores soluciones de impresión en línea para el mercado mexicano. Cuente con nosotros para obtener materiales gráficos de calidad superior y regalos publicitarios exclusivos.

No pierda tiempo, haga ya su pedido en 360imprimir - ¡Su imprenta en línea en México! Siéntase seguro confiando en una empresa líder del mercado, enfocada en atender sus necesidades con excelencia.

Su tienda de productos y servicios de marketing

Written by the company

Nuestra misión es ayudar e inspirar a las Pequeñas y Medianas Empresas a tener una comunicación exitosa, cambiando la forma en que desarrollan e implementan su estrategia de marketing.
Trabajamos continuamente para ampliar nuestra gama de productos, trabajando junto con nuestros clientes para identificar sus necesidades y cómo podemos ayudar a alcanzar sus objetivos de negocio. Buscamos continuamente nuevos socios y mejorar la relación con los socios existentes para aportar más valor a su negocio. Garantía de satisfacción: Nos esforzamos por cumplir con las expectativas de nuestros clientes. En ese sentido, si los productos no cumplen con lo que prometimos, los reimprimimos o devolvemos el dinero.

Precio más Bajo Garantizado

Garantizamos los precios más bajos del mercado y, al mismo tiempo, aseguramos una calidad superior.

Garantizamos los precios más bajos del mercado y, al mismo tiempo, aseguramos una calidad superior.
"Invertimos en la simplificación del proceso de producción y, con un software innovador, agregamos la producción de pedidos de varios clientes, reduciendo el costo unitario de impresión en un 80%.

¿Encontró un precio más bajo?

Envíenos el presupuesto de la competencia. Si las características del producto coinciden con las que comercializamos, acreditaremos en su cuenta cliente el valor correspondiente a la diferencia del precio presentado."

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 1 out of 5 stars

Nonexistent customer service and quality standards

I placed an order for postcards from the Mexican site. The order arrived with the cards cut incorrectly. I was able to reach out to customer service and they resent the second parcel of cards arrived uncut! When I attempted to reach out again they directed me to a virtual assistant that doesn't respond. I am unable to register my complaint and almost 2 months later, have not been able to have the problem solved.

October 6, 2024
Unprompted review
360imprimir logo

Reply from 360imprimir

Hello,

We appreciate your feedback, however, with the data you provide, we cannot find the order.

Please, to resolve the situation, we ask that you contact our Customer Service using the contact form:https://ayuda.360imprimir.com.mx/s/?language=es_MX

We are at your disposal for any additional contact.

Customer Support Service

Best regards,

Rated 1 out of 5 stars

I had a very bad experience

I had a very bad experience, they don't want to refund me for a product that arrived after the stipulated date, that will no longer be used and that was also returned with the repeater of the ESTAFETA shipping companies, I don't want coupons of anything, I want my money back, since I had to pay in another company what you did not do despite paying the extra charge for the day chosen for delivery I arrived 4 days after what was agreed. Bad customer service and support

March 4, 2024
Unprompted review
360imprimir logo

Reply from 360imprimir

Hello,



We appreciate your feedback, however, with the data you provided we could not find the order.



Please, to resolve the situation, we ask that you contact our customer support using the contact form: https://www.360imprimir.com.mx/Home/ContactUs



We are at your disposal for any additional contact.



Customer services

Best regards,

Rated 1 out of 5 stars

The delivery was ahead of time and the…

The delivery was ahead of time and the packaging was also good.

The quality is really bad. I paid some extra money for a professional to look at it buy it does not seem like they checked it before printing.

Also their pricing is very deceptive. There are a lot if extra add ons and in the end you pay a lot more.

I do NOT recommend them.

September 13, 2022
360imprimir logo

Reply from 360imprimir

We apologize in advance for your comments and for the less than positive experience on our site.

We have registered the above internally, we inform you that your situation has been forwarded to the responsible department for further analysis.



We will reply as soon as possible.



We are at your disposal for any further contact.

Rated 1 out of 5 stars

Not what I ordered

I ordered business cards and the cards were not what I had ordered. They were mixing the logo from and back which had been uploaded to the card. I did not receive any communication about the change in the design. I tried to contact 360imprimir but only received an automated response that did nothing to resolve the issue. Now the cards are useless. It was a complete waste.

August 31, 2022
360imprimir logo

Reply from 360imprimir

We apologize in advance for your comments and for the less than positive experience on our site.

We have registered the above internally, we inform you that your situation has been forwarded to the responsible department for further analysis.



We will reply as soon as possible.



We are at your disposal for any further contact.

Rated 1 out of 5 stars

Why do you refuse to refund my money?

This company is terrible.
Do not use.
I purchased from 360imprimir / Bizay and have not received my product. They didn't even bother updating tracking information.
The date I needed it for came and went, it is now of no use to me, and it is a month late.
I have sent email after email with no resolution apart from being enrolled into the loyalty programme and given store credit.
I do not want to be part of a loyalty programme. Store credit is no good to me. I do not trust this company one bit.
Either give me the product I ordered or give me my money back.
Why can they not say whether my product was even posted?
Why can they not refund the money to me?
This is very dodgy. Stay away.
order number 1758796
Date ordered 17/6/22.
Date Due 25/6/22.
Still fighting to resolve this on 18/7/22

July 18, 2022
Unprompted review
360imprimir logo

Reply from 360imprimir

We apologize in advance for your feedback and for the less positive experience on our site.



Regarding the reason why you presented your complaint, for which we apologize, we found that it is under resolution.



We are at your disposal for any further contact.

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