360smsapp.com Reviews 29

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

360SMS has been a game-changer for our Sales team! Integrating seamlessly with Salesforce, it has streamlined our communication process and significantly improved our customer engagement. The inter... See more

Rated 4 out of 5 stars

I have had a great experience working with Shalini, Vidushi, Daksh, and Brian. While it can be challenging working with a language barrier, they made the connection process so EASY that it confirmed I... See more

Rated 5 out of 5 stars

Daksh Bhatia and Kishwar Jahan demonstrated an impressive depth of knowledge about the plugin's intricacies and wasted no time in diving into the heart of the matter. Their responsiveness was truly... See more

Rated 5 out of 5 stars

Yash and Varun have been absolutely wonderful to work with. I just onboarded with them and the experience was great. When I needed a quick optimization or workflow video they were very responsive to h... See more

Company details

  1. Software Company

Written by the company

360 SMS is a one-stop Salesforce texting app. The app empowers users to communicate effectively with customers and business partners, allows marketers and sales users to batch text and enables administrators to automate triggered text messages and even automate the responses. You’ll be amazed at how much faster your customers respond to texting versus email. 360 SMS is a unique Salesforce bulk texting app with its ability to use the native Salesforce Reports to execute Batch SMS. 360 SMS is the top-ranked Salesforce SMS App. 360 SMS also has an Apex class that can either be called in Process Builder, Flows or in trigger code. There is an Apex class for sending regular SMS and another one for sending MMS which includes a parameter for the picture or file.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 5 out of 5 stars

Daksh and Devinder have displayed an…

Daksh and Devinder have displayed an exceptional level of professionalism in their work. Their dedication to delivering high-quality results, attention to detail, and strong work ethic are commendable. Both have shown a great ability to work efficiently under pressure, maintaining a positive attitude and demonstrating excellent problem-solving skills. Their collaborative approach and willingness to go above and beyond have significantly contributed to the success of our projects. It's a pleasure to work with such dedicated and skilled

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Daksh Bhatia and Kishwar Jahan…

Daksh Bhatia and Kishwar Jahan demonstrated an impressive depth of knowledge about the plugin's intricacies and wasted no time in diving into the heart of the matter. Their responsiveness was truly commendable, as they promptly addressed my queries and provided clear, step-by-step guidance to troubleshoot the issue.

Thank You so much guys.

February 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

The team was great, including Daksh, Shubham, Kishwar, and Nirvik. They got their product configured seamlessly, and were helpful in answering all my questions. I would definitely recommend!

February 19, 2024
Unprompted review
Rated 1 out of 5 stars

Development slowed by Sandbox suspensions

Every time I need to develop automations around the objects provided in this package, a request needs to be submitted to support to activate the package in sandbox. This makes creating automations for the records created in this package very difficult. If there is a hot fix that is needed for an automation that involve those objects, you will not be able to test that automation until after the sandbox is activated.

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great Product Support

Easy to explain issue and Guatam Bhatia was quick to resolve both my issues, and explain the inner workings of the app to help me understand and train end users within my org.

February 8, 2024
Unprompted review

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