361usa.com Reviews 6

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.4

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible return policy

We got shoes that didn’t fit and tried to return it. We had no idea you can’t return if you don’t have a box it came in so they didn’t allow us to return. It should be stated when you purchase the shoes what you need in order to return.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Refund policy is terrible.

Bought shoes on 11/5, ordered wrong size by accident paid $ 132.29 and was only refu ded $ 114. Never worn, had all the tags. refund policy needs revamped. Lost $ 18 for no reason at all

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

Bad quality shoes and useless aftersales support!

Bad quality shoes and useless aftersale!

Bought the big 4.0 quick as there was alot of good review on it!
The tpu on the side of the shoes started going off.
This happened after only 3 months of 1 training a week indoor!
Never had any basketball shoes that started breaking after so short time!

i reached out to the support as i wanted to get it fixed and not refund cause I enjoy the shoes but no help was given! I didnt even asked for a refund i just wanted to get the shoes fix as it might be a defect one if it broke so fast!
Just avoid this brand for now until they get a phisical shop or a proper sale support!

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Worst service ever!!!

The shoes are quite good. But please never buy from this awful online store! Returns cost 16€. 361° does not collect the return from the Postshop. The shoes are sent back to my home. Now I have to pay for another return!!!
Worst service ever!!! Never again!!!

February 19, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look