365 Energy Group Limited Reviews 38

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Steve and Marcus designed and installed a great solar system complete with Tesla battery to our home. Very professional and always answered any queries we had on the same day. The system is up and run... See more

Rated 5 out of 5 stars

Brilliant service and experience. Quote was fast and competitive, Marcus, Steve and James were very professional whilst still clearly enjoying working together. We had a little blip when an ordered p... See more

Rated 4 out of 5 stars

Great service and expertise provided by Steve and Marcus. Helped us to add a new system to a Bern conversion and upgrade our existing system. Well managed project with proactive communication, very ha... See more

Rated 5 out of 5 stars

If you are looking for a company to install solar for you then look no further than 365 energy. Marcus, Steve and his team are brilliant. They really do care about their customers. With extensive know... See more

Company details

  1. Solar Energy Company

Written by the company

We are a Solar and battery storage installation company with over 10 years experience within the renewable energy sector. Our aim is to provide our customers with a system that not only saves them money from the high energy prices but also encourages them to go eco friendly at the same time, save money, save the planet! We believe we can beat genuine like for like quote without compromise on equipment and workmanship quality.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38 reviews

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Rated 5 out of 5 stars

We were looking for solar and had…

We were looking for solar and had quotes from 5 separate companies. Two of the "surveyors" (read double glazing sales people!) that came around I asked to leave as clearly not knowledgeable on the product. Of the three we went with 365 as felt more comfortable dealing with the people actually installing the product. We also went with some new higher performing panels that they had not installed before, they went away and researched and all went to plan.

Also worth noting that we have a zinc roof, but they were extra careful. The only issue we had was with the scaffold company, but that has been sorted now.

To summerise - Communication was spot on, product knowledge superb, clean installation with everything cleared up and paperwork turned around quickly. Thanks Steve and Marcus.

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent installation by 365 Energy.

I chose to progress with 365 Energy because of a very competitive price but mainly because Marcus and Steve came across really well and I had confidence that they would do a good job. I couldn't be happier with the results. They were very tidy and inefficient and the work was done to an impressive standard, and most importantly the system is performing very well!

I initially found the process of finding the right system and supplier confusing with a mixture of aggressive sales tactics and so many different specs of panels, inverter and battery to choose from.

I had had about 10 different quotes before I got in touch with 365 Energy. They came and completed a survey and their professionalism, integrity and knowledge came across very well. I was pretty sure I would go with the even before I got the quote back.

They are a relatively small company with low overheads and were able to offer a very competitive price. No high pressure sales tactics, just a clear quote provided through Open Solar.

I'm looking forward to working with Marcus and Steve again on any future projects we may have.

Thanks again!

October 25, 2023
Unprompted review
Rated 5 out of 5 stars

Missed appointment

An appointment was arranged by comparecomp for solar panel companies to visit but no one turned up from either company.
Having spoken to 365energy I appreciate their concern. My appointment was made by compare companies which is owned by Leads 2 Trade Ltd ( the text confirming the appointment was from comparecomp and the number I contacted to complain ( 01614660113 ) had negative views. Have to agree that 365energy were not to blame.

October 6, 2023
Unprompted review
365 Energy Group Limited logo

Reply from 365 Energy Group Limited

I Adrian. We cancelled this visit the day we received this appointment as we were not around the area to attend. So we cancelled it straight away to not to disappoint. I can only apologise this wasn’t filtered down to you through the company we use to gain leads. Also we don’t use comparecomp we use (leads2trade) I will send you a direct email with the evidence of our cancellation.

Rated 5 out of 5 stars

HIGHLY RECOMMENDED

We rarely write a review, but in the case of 365 Energy we feel they certainly deserve some words of praise.
After approaching some companies for solar quotes and advice, we were pleasantly surprised at the amount of time that 365 Energy spent with us, explaining all things solar. Their detailed quote arrived promptly and we signed on the dotted line, feeling confident that we were making the correct decision.
From then until now, Marcus and Steve have kept us fully informed about all the necessary paperwork and answering any questions that we had.
A date for the installation was agreed and that’s the date on which it was undertaken.
We were very pleased at how the the team undertook the installation, especially the cable work, plus how they cleared away all packaging etc after completing their work.
Would we recommend 365 Energy, then the answer is yes we definitely would. They are a highly professional company and we thank them for their superb work.

September 27, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Steve and Marcus are very knowledgeable and experienced in solar panels, they were very helpful to us in designing our system which works very well,
They were polite in every way and were very neat and tidy with the installation good value and would recommend to anyone.

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

365 energy

Steve, Marcus and the team from 365 energy were really helpful with all my questions before and after installation. Great price and the awful weather didn't halt proceedings and it was all complete in <2 days. No sales pitches like all the other companies who did quotes #supportlocal

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

We have always used Steve and his team…

We have always used Steve and his team on all our M&E projects they have carried out many installations for us now. Flawless from start to finish with every consideration taken for the customer. Upon every installation they gave the client an in depth demo of usage of the system. A 5*** company

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

365 Energy Ltd

Absolutely delighted with our solar panel system fitted by 365 Energy Ltd. Marcus gave us a no nonsense, extremely competitive quote.
The system was fitted quickly and efficiently. Marcus and Steve worked exceptionally hard and always seemed to have the customer at the front of their minds when planning and installing.
The system was commissioned within 2 and half days and looks stunning.
Loads of our neighbours have made comments as to how good it looks and I have even have a neighbour who lectures Electrical installation engineers and he has asked if he can take pictures of our installation as an example of how a great system should look!
Most importantly, the system works and is already saving us a significant amount on our electricity bills!!

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend 365 Energy LTD

Excellent communication, honest and trustworthy.
Competitive high quality installation, Marcus listened to the needs of what we wanted from our of our solar installation, no hard sales tactics to try and get more from us! Marcus dealt with all of the legal obligations of contacting National Grid and compliance certificates so it was a really easy process.
We were kept updated on installation schedules, they always arrived as planned and their workmanship was impressive. I would strongly recommend.

May 18, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome

Brilliant service and experience. Quote was fast and competitive, Marcus, Steve and James were very professional whilst still clearly enjoying working together. We had a little blip when an ordered part didn't turn up on time however they came back on Good Friday to finish the installation. They even helped clear a gutter whilst putting the panels up.
Cannot fault- we are very happy.

April 7, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Fantastic experience. Quick and mess free. Great consultation and expert advice. Made everything really simple and set up exactly as explained. Highly recommend.

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Can't recommend highly enough

Marcus and Steve visited my property to give me a quote great advice from the start good price and I ended up getting exactly what i wanted really tidy install Excellent service from 2 really nice guys can't recommend highly enough

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

I would recommend 365 Energy to anyone…

I would recommend 365 Energy to anyone they were very knowledgably and helpful when deciding what size would be best for the size of my roof. They gave me several quotes on different solar makers with there opinion on each one. There was no pressure sales techniques involved unlike some companies I had had quotes from. They kept me updated all the time. It took them 3 days to fit, where clean and tidy. Very happy with the work carried out.

January 24, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

We can’t recommend the team at 365 Energy highly enough. They did a superb job of our installation and worked with us, at our request, to increase the original brief so that we could generate as much electricity from our Solar Panels as possible. They also took the greatest of care working and installing on our rather old roof and any replacement tiles required were done so with the greatest empathy for the overall appearance. They continue to take an active interest in how the installation is performing and, if we have any questions, nothing is too much trouble.

February 8, 2023
Unprompted review

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