3C Tech Reviews 

290
TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 1 out of 5 stars

TRUST is a big thing with any device put into a shop for repairs. My niece recently had her iPhone repaired for a damaged screen. After paying for the repairs and collection. It was when she was home... See more

Rated 5 out of 5 stars

Our recent problem was completely fixed by the EXCELLENT technician ! Faced with a not ideal ground situation he isolated then fixed the problem determinedly and effectively. He put... See more

Company replied

Rated 5 out of 5 stars

Really great customer service, super friendly, awesome communication. They kept in touch and updated me with everything happening. Also purchased a laptop from their store, had no problems with it and... See more

Company replied

Rated 5 out of 5 stars

Great service. Needed two devices for our teenagers but couldnt afford new ones. Found two refurbished Macbook Airs at 3C Tech. Was a bit nervous about buying them online and sight unseen from a compa... See more


Contact info

  • 1 High Brook Drive East Tamaki Auckland | 23 Royal Arcade Timaru | 149 Thames St Oamau | 177 Burnett St Ashburton, 2013 |7910, Auckland | Timaru | Oamaru | Ashburton, New Zealand

  • 0800 50 60 55
  • contact@3cnz.co.nz
  • 3cnz.co.nz

You should know

3.7

Average

TrustScore 3.5 out of 5

290 reviews

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3.7

All reviews

(290)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good to deal with and the…

Really good to deal with and the products arrived fast only thing not happy about is one of the ipads batterie does not hold charge

December 1, 2021
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Reply from 3C Tech

Hi Chantel

Many thanks for taking your time to review on us and also for your nice words on product and services. It means a lot us to and motivates us in a big way to keep giving better service and products.

For your iPad battery issue please see one our tech in store and we will assist you with the issue. All units carry warranty for peace of mind so please dont worry we look after.

We once again we really appreciate your review.

Sincerely
Team 3C Tech

Rated 1 out of 5 stars

not a very good company to work for

not a very good company to work for. Our local staff was not able to stay because the employer is not looking after them. always changing their staff, just no loyalty to their people, how could they look after their customers if they can't look after their own people.

November 28, 2021
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Reply from 3C Tech

Hi Maria Jimenez,

Thanks for your review. We have to visit schools and local business quite often to provide IT services and you wont get to see one engineer at all the time. But rest assured who ever serves you --you will always get best products, time around for jobs and services.

Though its management query but as you asked company haven't changed any staff , the Ashburton staff who you are implying who served you is with us from last three years and 80% of staff are with us for over 7 years( (from the time we started) and remaining are at least three years old, in fact we don't have any one who is less than three year old in any of our branches. We get such a good reviews only because of our happy staffs who enjoys serving customers and who are with us from long time.

Lets us know if you need any assistance with our products or services.

Thanks
Team 3C Tech.

Rated 5 out of 5 stars

My tablet stopped charging n there was…

My tablet stopped charging n there was I weird noise on the mic. Email them and got a reply back within about an hour which impressed me. Dropped the tablet off to them and they fixed everything n posted it back to me 6days later. Very happy customer here! Thank you!

November 27, 2021
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Reply from 3C Tech

Hi Savanna

Many thanks for taking your time to review on us and also for your nice words on product and services.

It means a lot us to and motivates us in a big way to keep giving better service and products.

We once again we really appreciate your review.

Sincerely
Team 3C Tech

Rated 5 out of 5 stars

I had the screen on my phone replaced…

I had the screen on my phone replaced and bought a case/wallet for it as well. Very good service at a reasonable cost.

November 27, 2021
Unprompted review
3C Tech logo

Reply from 3C Tech

Hi Elizabeth

Many thanks for taking your time to review on us and also for your nice words on product and services.

It means a lot us to and motivates us in a big way to keep giving better service and products.

We once again we really appreciate your review.

Sincerely
Team 3C Tech

Rated 1 out of 5 stars

Phone screen has fallen off after only…

Phone screen has fallen off after only one or two weeks use, it took at least two months to fix and was lost at some point, during that time data was being used on that account and then they lost the sim card!
Most appalling service I've ever had, not to mention that I could have bought a perfectly good 2nd hand phone for the price I was charged to fix.
100% do NOT recommend these people.

November 26, 2021
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Reply from 3C Tech

Hi Danny

Can you please share a job number or refernce number. We cant find any job under your name and also under your email . We use very sophisticated job booking system noting down IMEI number of the phone and client phone number and email and i cant seem to find any. Sorry if you please share thats really helpful.


Also please see one of techncian and as all our repairs carries warranty , if issue falls under warranty ,sure we will cover it. Normally screen wont fall off itself, if its fitted such way they fall in 5 minutes and wont take a week or last few days.

Any ways we look forward to see you in store.

Thanks
Team 3C Tech

Rated 5 out of 5 stars

Our recent problem was completely ''…An Ideal Repair''

Our recent problem was completely fixed by the EXCELLENT technician ! Faced with a not ideal ground situation he isolated then fixed the problem determinedly and effectively. He put aside any difficulties with conditions concentrated on the solution then carried out the needed remedy! A most gratifying result! We are now able to operate better than before the final breakdown as he isolated the malfunction AND its cause.Richard R Bruce

November 25, 2021
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Reply from 3C Tech

Hi Richard,

Many thanks for taking your time to review on us and also for your nice words on our product and services.

It means a lot us to and motivates us in a big way to keep giving better service and products.

We once again we really appreciate your review.

Sincerely
Team 3C Tech

Rated 5 out of 5 stars

Thank you very much

Thank you very much. I got an ipad and it was awsome. And very fast delivery. Will definitly buy again through 3c Tech when i need another device..

November 25, 2021
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Reply from 3C Tech

Hi Kristyne

Many thanks for taking your time to review on us and also for your nice words on product and services.

It means a lot us to and motivates us in a big way to keep giving better service and products.

We once again we really appreciate your review.

Sincerely
Team 3C Tech

Rated 5 out of 5 stars

Always excellent service

Always excellent service, friendly staff and good prices.

November 25, 2021
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Reply from 3C Tech

Hi Anna

Many thanks for taking your time to review on us and also for your nice words on product and services.

It means a lot us to and motivates us in a big way to keep giving better service and products.

We once again we really appreciate your review.

Sincerely
Team 3C Tech

Rated 5 out of 5 stars
3C Tech logo

Reply from 3C Tech

Hi Leanne

Many thanks for taking your time to review on us and also for your nice words on product and services.

It means a lot us to and motivates us in a big way to keep giving better service and products.

We once again we really appreciate your review.

Sincerely
Team 3C Tech

Rated 5 out of 5 stars

great service

November 25, 2021
3C Tech logo

Reply from 3C Tech

Hi Bidan ,

Many thanks for taking your time to review on us and also for your nice words on product and services.

It means a lot us to and motivates us in a big way to keep giving better service and products.

We once again we really appreciate your review.

Sincerely
Team 3C Tech

Rated 5 out of 5 stars

Staff always friendly and very…

Staff always friendly and very knowledgeable about all devices nd PC's.
to be recommended.

November 25, 2021
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Reply from 3C Tech

Hi Neil,

Many thanks for taking your time to review on us and also for your nice words on product and services.

It means a lot us to and motivates us in a big way to keep giving better service and products.

We once again we really appreciate your review.

Sincerely
Team 3C Tech

Rated 5 out of 5 stars
3C Tech logo

Reply from 3C Tech

Hi Peter,

Many thanks for taking your time to review on us and also for your nice words on product and services.

It means a lot us to and motivates us in a big way to keep giving better service and products.

We once again we really appreciate your review.

Sincerely
Team 3C Tech

Rated 5 out of 5 stars

great customer service

purchase was quick and easy then when an issue arose a few months later their customer service was fantastic and my device was fixed quickly. am very happy with the quality of the refurbished device

November 25, 2021
3C Tech logo

Reply from 3C Tech

Hi Vanessa,

Many thanks for taking your time to review on us and also for your nice words on product and services.

It means a lot us to and motivates us in a big way to keep giving better service and products.

We once again we really appreciate your review.

Sincerely
Team 3C Tech

Rated 5 out of 5 stars

Amazing service & care

Really great customer service, super friendly, awesome communication. They kept in touch and updated me with everything happening. Also purchased a laptop from their store, had no problems with it and they were able to help me out with my PlayStation at the same time. Highly recommend and would definitely use their services again at the Ashburton store! Thanks team :)

November 25, 2021
3C Tech logo

Reply from 3C Tech

Hi Brooke,

Many thanks for taking your time to review on us and also for your nice words on product and services.

It means a lot us to and motivates us in a big way to keep giving better service and products.

We once again we really appreciate your review.

Sincerely
Team 3C Tech

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