3dcrystalshop Reviews 197

Absolutely love it! Picture came out just perfect and when you get level with his (my late dog Ozzy) eyes its as if he is looking at you. Amazing. Crystal quality is fantastic, absolutely clear.

Also a massive thank you for chasing up the issues we had with the courier company he were giving me the run-around via texts and email saying there were problems with delivery. Next day delivery was paid for (should have been Friday latest) yet we didn't receive it until today.

I emailed 3d Crystal Shop and they chased the couriers non-stop to get answers.

I can highly recommend this company.

Really happy with final product! It looks better than the picture. There was a problem with inital picture and they reached out to let me know before going ahead. Excellent and quick service! Highly recommend

The 3d crystal was beyond what we expected together with great service from Colin and his team. The price, service and price were exceptional and l would absolutely recommend 3d Crystal to anyone.

Absolutely amazing, detailed perfect, sent in a reasonable timeframe, and packed lovely, my mam will love it thank you

Coin and Jen went the extra mile to deliver a beautiful retirement gift in a very short space of time. The product was stunning and our recipient loved her gift. Highly recommend this company.

Ordered a memory crystal...
It's perfect can't thank you enough, will recommend to friends.
Even in time for Christmas thanks.

Amazing company - ordered multiple crystals for Christmas presents and the service was top notch. Colin called me to advise on what would work better for each one as he didn’t want it to come out sub par. I got the impression they take great pride in their craft and it shows in the quality of the beautiful art that they created. Even after a slight mix up with my order they handled it quickly and professionally. Will definitely return in the future!

Absolutely first class customer service! Outstanding support and service.
Ordered a 3d photo crystal. It arrived with me. And I noticed the image had been lasered into the crystal a bit too bright in colour. Colin from the company got in touch with me and explained how it actually works. So I understood his explanation. But the team sat and studied it together and did come to an agreement that the image was lightened up slightly too much. So I received a phone call saying they would be doing me another crystal. Absolutely free of charge because they wasn’t happy that I wasn’t 100% happy. They done the new design and it’s absolutely perfect. I’d post an image if it was a pet. But it’s a family member. I’ll definitely be back again for more crystal designs. Top service all round.

Excellent communication start to completion. Colin called me to discuss options and sent proofs prior to completion. Brilliant effect and finish.

Our little dog passed away last week and we ordered a 3D crystal with his image as a memento....WOW what a superb piece of art. Brilliant quality and the 3D image is a true likeness from an original photo. Thank you very much....

I have just received my 3d Crystal which is amazing. The Image I sent is exactly depicted within the glass and when sat on a LED lit platform is simply stunning. I spoke to Alan personally and he assured me that he would view the photo I'd downloaded onto the website and let me know if it wouldn't produce a clear image within the glass.
Thank you for the excellent service and high quality product.

A great experience all round. Alan was very willing to answer questions and provide helpful direction prior to purchase. Crystals purchased arrived quicker than expected and looked great. Would highly recommend and will definitely get more in the future.

Nothing to say first class service

I ordered a crystal of myself and my daughter for myself and both sets of grandparents. They are absolutely amazing, to see a perfect picture in three dimensions is really different!. I also purchased display stands ( not expensive) for underneath. They are absolutely stunning, classic keepsakes and great gifts, I wish I'd known about this company when I got married . They are a priceless memory caught in glass. The light up feature underneath makes them into little lights too. Great service, couldn't have asked for more.

To all at 3D Crystalshop,

I have just received my crystal, and it's perfect! Everything I explained I wanted has been delivered beautifully. From the initial enquiry to the delivery, the entire process was seamless.

Thank you very much, and I will definitely be back for more in the future.

Regards,
The Thain Family

Excellent crystals, this is my second order, professional team, great communication from start to finish, highly recommend!

I ordered a crystal with a picture of my 3 grandchildren sitting together. I received the crystal quite quickly, it was nicely packaged too. All though I was initially disappointed, my wife loves it. It needs to be displayed properly to get the full effect.

Do NOT waste time or money on this dreadful company no communication with regards to my letdown order
I had ordered 10 days before not receiving my package therefore After several attempts I made contact (No contact number) To be told (not even in English) they had sent me several emails which I had not received telling me that their machine had broken and my order had not been processed totally disgusting service
I expected to receive my order to hand as a gift and I have been totally let down my advice stick to UK Customer Service
So annoyed, I can’t even be bothered with punctuation marks!

WHAT A LIE. 2 people in the picture.
And so why are you selling cheap products.
What is several emails? I received one after chasing several times. And you finally told me you’re machine had broken LIAR 😡

I ordered from 3D crystal and received my crystal within a few days. I was very pleased with the quality, but a the image (from a photo) wasn't centred very well. I emailed them with images showing the issue and they responded immediately saying another crystal would be sent out. This arrived within a few days and was perfect! I am very impressed with the service and would recommend this firm. Thanks Alan at 3D Crystal!

We have now had 6 crystals for different occasions from 3Dcrystalshop.co.uk and their work is exceptional -we are so pleased with every crystal we have ordered and our gifts have given friends and family so much pleasure from family photos to pets. The LED light under them is a must!!