3fatpigs Reviews 

506
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, most reviewers were let down by their experience overall. Many customers reported receiving products that were dead, damaged, or unhealthy upon arrival, with some plants failing to grow. People frequently found items were not as described, including incorrect varieties or sizes. Customer service was consistently criticized as rude, unhelpful, and often non-existent, showing little willingness to resolve issues. Conversely, some people were satisfied with their orders, noting that plants arrived healthy, well-packaged, and were delivered quickly. However, some customers experienced incomplete orders or badly packaged items, and found the return process frustrating, often requiring them to pay for faulty goods.

What people talk about most

Product

Customers had ambiguous experiences with product quality and accuracy, with some reviewers reporting positive... See more

Quality

Customers consistently note negative experiences with quality, with many reporting that plants and trees... See more

Order

Users describe ambiguous interactions with order, with some customers expressing satisfaction and delight... See more

Customer service

Clients share negative opinions on customer service, with many reviewers consistently reporting poor,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting positive experiences... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered a Large Fig Tree in a 5lt pot , delivered earlier than expected . Pot was half empty with loose compost , tree was barely 25cm tall with just 2 branches both going off to one side , anything... See more

Rated 1 out of 5 stars

Do not buy from this shower. They don't except responsibility and insult genuine customers when things go wrong. Can't get to speak directly with anyone. No customer service whatsoever. Wait a long... See more

Rated 1 out of 5 stars

Absolute joke of a company. Zero customer service unless you’re ordering something. Ordered 2 Damson trees in October 2024 which turned out to be Victoria plum trees, they have no email contact... See more

Rated 1 out of 5 stars

Absolute scammers who dont care. Don't bother with their "ready to fruit" range as thats a total lie. If you want some silver birch saplings then great, order them as thats about the only thing t... See more



Contact info

1.7

Bad

TrustScore 1.5 out of 5

506 reviews

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No recent history of asking for reviews

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1.7

All reviews

(506)

57 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs, I payed £30 for a 5’ silver birch, what I received was can only be described as a twig with brown curled leaves. Took photos e-mailed the company to complain but was met with a rude unapologetic and totally unprofessional response. Terrible company, awful products and rude customer service. A rotten fruit will fall by itself, let’s hope this company does soon before too many others get caught. Avoid Avoid

May 17, 2024
Unprompted review
Rated 1 out of 5 stars

A complete waste of money

I bought 8 trees from this company 4 of them came with broken tops ,
I was pand off with feeble excuses ,
Very disappointing I would never buy from them again and would not recommend them

May 19, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid Beechwood Nurseries Limited 32…

Avoid Beechwood Nurseries Limited 32 Greyabbey road, Ballywalter, Newtownards , Co.Down BT222NY also goes by 3 fat pigs - if you do not want to be ripped off. I ordered 11 fruit trees and 10 trees arrived,when contacted company by email to find out when i would be expecting the outstanding big juicy Victoria plum tree, i was told the full order had been sent. I emailed photographic evidence of the unpacked trees and the company has not responded, ignoring all further emails..... i am now out of pocket for £27.99.

March 3, 2024
Unprompted review
Rated 1 out of 5 stars

Very poor quality product

Had to put one star as I couldnt select anything lower. I will give it a star for the 5 day delivery time. However I ordered a weeping cherry, 3 tiny spriglets trying not to die on the top of a grafted trunk. I'm not even sure that it's a cherry tree and its definitely not weeping. If it survives then I guess I will find out. Broken pot so soil everywhere and damaged roots on delivery, which wasn't their fault but communication very abrupt and unhelpful on reciept of the . . .. . Cant really call it a tree, very poor quality.

May 11, 2024
Unprompted review
Rated 5 out of 5 stars

10 Cherry Laurels

My purchase from 3fatpigs via B&Q was very good
10 Cherry Laurels arrived in Perfect Healthy Condition packed in straw neatly all intact
Well Done 3 FatPigs 👍👍👍

April 4, 2024
Unprompted review
Rated 1 out of 5 stars

These dead Dogwoods will never bark

Ordered bare root Dogwoods which shouldn't have been an issue, I've planted bare root plants for years. What I received in the parcel one day later than expected was a shrink wrapped bunch of sticks with bone dry roots and rotten remnants of decayed leaves. When contacting them (with photos) to explain what I had received, I was met with derision and outright rude commentary and three different people telling me different things over a couple of days. On the basis of my treatment as a customer I doubted a return would resolve the issue and chalked it up to experience. One can shear a sheep many times but only skin it once. I've been skinned and it will never happen again. Avoid this company at all costs.

May 2, 2024
Unprompted review
Rated 1 out of 5 stars

Purchased 3x silver birch trees

Purchased 3x 5-6ft silver birch trees which were 4ft.

They arrived in a dismal condition wrapped in brown tape.

Only 1 survived. Wish I'd have seen these reviews prior to ordering. Avoid.

April 19, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

1 star because at least one had to be selected.
AVOID AT ALL COSTS! complete and utter waste of money. Extremely poor quality products. When contacted regarding the issue, the responses received were incredibly rude one line emails with a vile tone. Complete disregard for customer service, lack of people skills and no care given to their products. Utter disgrace.

May 7, 2024
Unprompted review
Rated 1 out of 5 stars

Worst shrub I have ever seen

Worst shrub I have ever seen. An old pot bound lilac. Obviously has had previous damage including ring barked nearly all the way round. Unbelievable anyone could post this out.

April 14, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID...rubbish..say no.more!!!!

Recent purchase of laurels..came in a box..dead and dying plants..not fit for purpose..nothing like their website images of healthy plants...total lack of response when complained...would I recommend...nope...would I buy again...nope...utter disgrace...stear clear of this outfit.. utter.crap...and obviously not interested in their products or customers ..do yourselves a favour..go to a local supplier where you can see and pick what you are getting..dobt trust this company to deliver any old @@@t they want to get rid of...buyer beware...end of!..no stars.. but can't give that...3 pigs..hmmm..3 lazy arsed pigs more like..coining it in from selling crap

April 25, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered 10 cherry laurel 3 to 4 ft…

I ordered 10 cherry laurel 3 to 4 ft trees.

What arrived was 2 cherry laurel 3 ft which consists of 2 branches in a pot.

No telephone number for this company
Have emailed requesting a refund will go to small claims court and trading standards.

Do not buy from this company It's a great price because they do not delivery what the picture shows

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

First order

I ordered 10 red Robin shrubs and must say delivery was excellent 2 days and the shrubs are in very good condition, better than my local garden centre. Highly recommend

April 29, 2024
Unprompted review
Rated 1 out of 5 stars

I paid for two pine trees

I paid for two pine trees. Only one arrived, with no explanation and no contact details. The tree that did arrive , 6 days after the order date, was dehydrated with some brown leaves and unhealthy other leaves. The company asked for pictures and then denied that the tree was in
poor , dying condition and refused to cover the return postage. Personally, I would never have any contact with this company again. The email replies from them were curt and lacking in customer service skills.

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality plants for great prices

Great quality plants for great prices! I’m not sure why there are so many negative reviews on here. My jasmine plant arrived perfectly packaged (in a specially fitted cardboard box, NOT clingfilm!). The plant was healthy with bright green new shoots that sprung to life and grew really fast within a couple of days of repotting into some compost. Would buy again! :)

April 10, 2024
Unprompted review
Rated 1 out of 5 stars

Please don’t order from this company

Please don’t order from this company. I ordered a cherry blossom tree that arrived snapped dry as a bone and root ball that was in two halves! It arrived wrapped in cling film and brown parcel tape the tree was dead when it got here! Avoid at all costs!

April 14, 2024
Unprompted review
Rated 1 out of 5 stars

I wrote a review on 20th of March…

I wrote a review on 20th of March saying don't buy anything from company. I tried emailing them, no reply. I wrote a letter sending photos of dead rose tree, plant label and invoice. No reply. Don't touch this company at all costs. If I could I would have given them zero stars but that's not allowed.

April 12, 2024
Unprompted review
Rated 1 out of 5 stars

Plant’s received damaged

Plant’s received damaged, inferior quality on rest. Missing item. Rude customer service and refusing to send plants replacement or missing item. Scammers so avoid at all costs.

March 30, 2024
Unprompted review
Rated 5 out of 5 stars

Im from ROI and bought various unusual…

Im from ROI and bought various unusual berry plants. Delivery timeline was acceptable. However the packaging was so careful and deliberate also the quality of the plants was exceptional. Very happy will order with these guys again.

March 29, 2024
Unprompted review

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