3fatpigs Reviews 

This one star should belong to the currier only. The rose arrival already weak and it's dying back at the very beginning and the customer service was ridiculous.
Their presentation just like the three pigs in their web page.
Everyone should go and have a look on their delivery details and refund details! It's interesting!

I ordered 15x Griselinia on the Thursday, collected by DPD on the Friday and delivered to me on the Sunday. Plants were well packaged for the journey and are of good quality for the price.

I was a bit shocked seeing so many negative reviews on here but my experience has only been positive. I will be buying again. Thank you guys!

I ordered 70 bare root trees. They arrived quickly. Very well packaged and protected. Healthy, strong little trees. The ground was very wet so emailed the company for advice. Very quick helpful reply.
Then ordered one more tree at 7pm. It was delivered the next morning.
I would highly recommend them.

Griselinia Hedging

I got a tracking notification from DPD "order received awaiting parcel" on the 23rd, after no update to the tracking I contacted Beechwood to ask what was happening, the reply was very blunt "we will check your order with DPD tomorrow"
So now I wonder if Beechwood have actually given them to DPD and DPD have lost them, so I asked the question, Have you given them to DPD? Because if they have been kicking about in a van for 7 or 8 days, I don't want them!!
They replied with "WE OUR SORRY IF OUR LAST MESSAGE WAS TO COMPLICATED FOR YOU TO UNDERSTAND"
What is not difficult to understand is they are very unprofessional and don't care about their customers, save yourself some hassle and don't buy off these clowns.

Ordered 2 lots of 20 bare root laurel plants and have to say price and quality of plants was very good.
Very good service too

2nd time dealing with this company. First time ok. This time. - a bit of a disaster. Didn’t send all the trees I ordered, so I complained. No response whatsoever!
Obviously now they’ve got my money that’s it. Tread warily if you buy off this company. Their customer service is non-existent.

Excellent price and service, also very quick delivery considering they are based in Northern Ireland and they were delivered to the North East of England.

Was only a small order of 20 plants (~60cm in hight) all of them arrived safely and were well packaged with straw.

Wouldn't have any issues buying from here again.

Appalling Order / Customer Service for Four Weeping Cherry Blossom Trees ,Arrived No pot no soil ,wrapped in a sellotaped spear ,unknown species of tree roots with a Spliced twig join.
Tree roots that could be intrusive to property foundations ?i.e distance recommendation unknown.
Roots which Country of origin ?,is very frightening given the present European Fungus Disease ( Now spreading throughout U.K) Also Human Brian transferable, same Treatment Medicine as insecticide chemicals in current use ......mean ,no cure ! Huge Mistake to Buy from this Sellers situated in Northern Ireland next door to the European Union!

WHAT A DISAPPOINTMENT. DO NOT ORDER FROM THESE THEIVES. ORDERED A CHRISTMAS TREE, I GOT A MOLDLY OLD TWIG - COMPLETELY MISADVERTISED. IT WAS LATE BADLY PACKAGED AND WHAT A PIECE OF RUBBISH. DON'T WASTE YOUR MONEY - COMPLETE CROOKS! AVOID AT ALL COSTS.

This company has a customer service team who instead of delivering customer support and helping customers, prefer to insult the customers. Go shop elsewhere! They are rude !

!!! DO NOT ORDER FROM HERE!!! PLANTS NOT AS ADVERTISED
If I could rate this company '0' I would
I ordered the bundle 50 Privet Hedge plants, size 30cm - 50cm, no where does it state that the pot is included in the size. 28 of the plants were below 30cm (inc pot) some where less than 20, the rest were barely over 30cm, emailed to complain, told to return if not suitable but you have to pay for the return. I reported to Trading Standards and as the plants are not as described and that they should be paying for the return as they are classed as faulty goods, goods not as advertised, Hopefully Weights and Measures will be in touch with them soon. They will not admit that plants are below size even after sending them photo's. Theoretically speaking they could put a 5cm plant in a 50cm high plant pot and class it as a 55cm high plant. Poor customer service, poor after service, 100% poor company - DO NOT USE!

I too had an issue with an order whereby they sent a severely diseased rose, when I contacted them, there was no apology, no offer of replacement, just the comment of send it back which will cost me postage.
It was meant to be a gift for someone
I have since returned it at an extra cost of £6.40. I will anticipate my refund. I cant gift it in that state

I ordered 2 trees from this nursery, one arrived dry, second hasn't arrived
They refused to refund
Avoid.

Great fast service, very good packaging, and the after sales team are very helpful in answering any questions.
Would highly recommend

I wish I’d read the reviews before ordering. There was no confirmation email and what arrived was a dead plant which had clearly been ringbarked. I won’t bother returning it as this is clearly a company which doesn’t provide a good service. DON’T USE THIS COMPANY,

Awful . Do not deal with this company. Delivered dead plants and I had to pay return courier. Then then did everything to avoid refunding me. Only I had paid on PayPal and they fought for my refund. Took 6 months. This bad company had no intention of refunding me. They also operate as Beechwood Nurseries. AVOID AVOID AVOID !

Absolute joke of a company.
Zero customer service unless you’re ordering something.
Ordered 2 Damson trees in October 2024 which turned out to be Victoria plum trees, they have no email contact or phone number.
All they have is a contact form which, as in my case, they have totally ignored all three of them.
I couldn’t recommend this company any less and would have given zero out of 5 if it had been an option.

Been dealing with this company for ten or more years. Have noticed plant quality declining over the past two or three but ordered two apple trees and two pear trees this spring in the hope that they would be of the past and not more recent standard. The two pear trees looked dead on arrival but i planted them anyway more in hope than expectation. Once it became obvious that they were indeed dead I messaged to make them aware of the situation. I was told they were certainly alive and healthy when I received them but must still be dormant. I said I was pretty sure they were dead but I'd wait and see until the new planting season anyway. The trees have never shown any sign of life whatsoever and I have emailed a further four times with no reply, despite the emails being polite and accommodating. Given the total disregard for my attempts to settle the problem as reasonably and amiably as possible I felt there was no other option but to take them to small claims court. However seeing how they've been treating other people I guess they'd just ignore that and any award made against them as well as they plainly have no concerns about so-called "customer service". I guess my only option now will be to visit them in person and they certainly will not ignore me then! To put it in perspective I have planted somewhere between 7 and 8 thousand trees of my own over the past dozen or so years, so I'd like to think I know by now how to give a tree the best chance of life, but these were either dead or irreversibly dying when they were boxed up and sent out. Needless to say, I will not be dealing with them again in any way shape or form.

I bought 10 Italian Alder trees from this nursery in February this year and they arrived fine. I planted them in a paddock along with around 100 other trees and shrubs I bought from other suppliers. Not one of these Italian Alder trees grew despite an almost 100% success rate for the other things I planted.

I contacted customer services at the end of April to tell them there was no sign of growth and they replied saying it can take until the end of May to show growth. I duly waited but by 3 July there was still no growth at all so I contacted them again on the same email from which I had the original reply. I had no reply from them.

I sent a further three emails to that email address and other email addresses I found online and none of my emails which answered.

I feel incredibly let down by this nursery, will not be buying from them again and will advise others to do the same.

DEAD TREE ALERT…(DOA)
If you want a dead tree it is the place for you.
Ordered 2 Silver Birch trees and got 2 sticks.
Contacted customer service and got rude email back.
Well done, wish l had read the reviews 1st.