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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent fabric, meticulous craftsmanship, and beautiful finishes. Many appreciate the ability to customize items, which perfectly meets their specific needs and enhances their homes. However, some people were dissatisfied with their orders, citing issues with S-wave curtain appearance and unexpected seams. There were also mentions of delayed dispatch for some orders, and a few customers found the recommended S-fold curtain width to be insufficient.

What people talk about most

Product

Customers had positive experiences with product quality and customization. Many reviewers praised the fabric,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent condition of... See more

Order

Customers consistently note ambiguous experiences with their orders. Many consumers report smooth processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service 3HLinen. My gorgeous clay linen curtains are exactly as described on the website. The only issue was that the rod pockets were small (my bad) and I had trouble sliding my ro... See more

Rated 5 out of 5 stars

My custom linen curtains arrived exactly as I had hoped, and the experience from start to finish was exceptional. The linen has a gentle, natural softness that instantly makes the room feel more groun... See more

Rated 5 out of 5 stars

For a while I've been looking for somewhere that I create custom-made sofa cushion covers and I stumbled across 3H . Samples were sent out for me to choose the right colour. I gave them the measureme... See more

Rated 5 out of 5 stars

I am so happy with this curtain The quality is excellent and I loved that I could customise the size/colour to suit my home perfectly. I received updates along the way from start to finish which was g... See more


Company details

  1. Curtain Store
  2. Bedding Store
  3. Blinds Shop
  4. Curtain Supplier and Maker
  5. Linens Store

Written by the company

3HLinen is a family-owned company that was established in 2014. Our specialty lies in crafting curtains made from premium materials such as linen, velvet, and various other fine fabrics. Beyond curtains, our product range extends to include a variety of linen essentials designed to elevate every corner of your home. From linen shower curtains that infuse your bathroom with natural elegance to luxurious linen bedding that promises unparalleled comfort and style, we offer a diverse selection to cater to your unique preferences.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

90 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I ordered custom-sized drapes

I ordered custom-sized drapes, and 3hlinen exceeded my expectations. The fabric is top-notch! There was a small mix-up with the sizing (possibly on my end), but they quickly sent me the correct drapes at no extra cost. Their customer service is truly outstanding!

March 17, 2025
Rated 5 out of 5 stars

Marga

Marga
My linen curtains are stunning.
The fabric is without any flaws, not always given with a naturel product. And I admire the skills of the seamstresses.

February 27, 2025
Unprompted review
Rated 1 out of 5 stars

A master class of misleading

3H Linen – A Masterclass in Deception, Delays, and Disrespect

This is my first-ever Trustpilot review. I usually post on Google, where my reviews have millions of views, but 3H Linen makes it difficult to leave feedback—which is telling.

Misleading Delivery Times

Their website promises 5-6 day shipping from Australia and Europe, but my order took 21 days. I received repetitive, bizarre updates that made it feel like I was waiting for a stork to deliver my duvet cover from a linen fairyland rather than receiving a simple order.

The Worst Part – A Massive Seam Down the Centre

This is what truly set me off. My super king duvet cover arrived with a huge seam running down the middle, like they stitched together two smaller covers instead of using the correct fabric. Nowhere on their site or Instagram do they show this. Other brands source the proper fabric—3H Linen clearly doesn’t.

They advertise “handmade quality,” but this isn’t craftsmanship—it’s cutting corners and misleading customers.

Final Verdict

If you want a Frankenstein-stitched duvet, misleading shipping times, and excuse-filled updates, 3H Linen is perfect for you. Otherwise, shop elsewhere.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful curtains

These curtains are simply breathtaking! The stitching is sharp and tidy, and the fabric is of high quality with a bright white hue. The lining provides sufficient privacy while still allowing sunlight to filter through. Plus, the curtains have a lovely fragrance! Thank you so much!

February 20, 2025
Rated 5 out of 5 stars

I am very pleased with my custom linen…

I am very pleased with my custom linen curtains featuring thermal and 100% blackout lining. The product is expertly crafted to my requested specifications (size, color, and material). The lining makes a noticeable difference, keeping the room insulated from both heat and cold while ensuring total darkness—even against the bright Australian morning sun. The asparagus color was an exact match to the swatches I had ordered earlier. I will be buying my next set of curtains from here!

February 6, 2025
Rated 5 out of 5 stars

Fantastic quality and workmanship

I placed my order on December 5 and appreciated the timely updates throughout the process. The bedding arrived in just 18 days, and I was incredibly impressed with the quality of the materials and craftsmanship. I will eagerly recommend 3H Linen to my friends!

February 1, 2025
Rated 5 out of 5 stars

Gorgeous tawny brown dust ruffle

I just received my custom Tawny Brown linen dust ruffle (bedskirt), and it looks stunning! It pressed beautifully and adds a rich touch to my décor, fitting perfectly! I couldn't be happier and highly recommend 3H Linen!

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Stunning shams and curtains

Thank you, 3H Linen, for the lovely shams and custom curtains! Your attention to detail, quality of workmanship, and service are truly outstanding! I got exactly what I had envisioned.

January 3, 2025
Rated 2 out of 5 stars

Linen fabric is lovely but took far too…

Linen fabric is lovely but took far too long to arrive - especially within Australia. Arrived too late for its intended purpose sadly.

December 23, 2024
3HLinen logo

Reply from 3HLinen

We’re so glad you appreciated the quality of our linen fabric! However, we regret that it didn’t arrive in time for your intended purpose. Timely delivery is very important to us, and we’re always striving to improve our logistics.
If there's anything we can do to assist further, please don't hesitate to reach out.

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