3SIX Health Limited Reviews 

36
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Absolutely first class service, have used it multiple times now, completely reliable, these guys will not let you down, will not ruin your trip or leave you stranded. No call centres either, if you n... See more

Rated 1 out of 5 stars

I have used several services and i will not be using this one again. The tests arrived late, and the results even later. My day 2 test had to be sent by courier to be taken on day 4. My 8 day test re... See more

Company replied

Rated 5 out of 5 stars

Really good service, fast and efficient. Used them for both myself and partner when coming back from Canada after being let down by another provider recently. Was good to see a provider that cares... See more

Rated 5 out of 5 stars

A really excellent, professional service. Getting the tests done and results uploaded etc was really worrying me as we were a group of 6 and I didn’t want anything to go wrong. Maisie was great during... See more

Company details

  1. Diagnostic Center

Written by the company

We are a UK healthcare company with one vision: to simplify healthcare. This is driven by our belief that navigating healthcare can be unnecessarily complex. Right now, we are focused on supporting the biggest healthcare challenge faced by our society: COVID-19. We continue to deliver access to reliable testing through our travel testing site www.3SIXtesting.co.uk, as well as our range of bespoke tailored mass testing services used by corporate clients.


Contact info

4.0

Great

TrustScore 4 out of 5

36 reviews

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4.0

All reviews

(36)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Definitely a reliable company

I ordered the day 2 and 8 covid tests for my return to London, and let me say, it was a journey. While the day 2 test came later than expected, the company, specifically Ross, was extremely reassuring during the whole process. I was nothing short of freaking out because of the constant UK gov calls, but Ross called to update and reassure me a couple times, which helped greatly. The royal mail was very slow, and because of the delay they sent other tests through other delivery means to make sure I got my test in decent time. The results came relatively fast, but above all if you are looking for a reliable company that will own up to their mistakes and do their best to course correct, this is definitely the company you should go with. (otherwise they just seem to be overall kind people, and that’s always a plus)

May 19, 2021
Rated 5 out of 5 stars

I am so happy with 3sixtesting

I am so happy with 3sixtesting, Tracy was so friendly and so helpful with all the questions i was asking, she always called me back and replied promptly with my emails, I would highly recommend Tracy.
Also a thank you to Phil who went out of his way to help me get the tests in the post for the next day

May 19, 2021
Rated 5 out of 5 stars

Due to working abroad

Due to working abroad, I have used a number of PCR testing facilities.
3SIX testing I used on my last entry to the UK and found the service to be straight forward and with timely results.
As we all know these PCR tests can be expensive, especially when you travel regularly, 3SIX testing are price competitive.

May 19, 2021
Rated 4 out of 5 stars

Great service

Great service, but you did not send my day 8 result!

May 18, 2021
3SIX Health Limited logo

Reply from 3SIX Health Limited

Thanks so much for taking the time to leave a review Roger. We are aware that result emails can sometimes end up in the spam folders, or get lost in the internet ether, but we're glad to know this has been resolved and you've now got your results. Thank you for choosing us for your Day 2 & 8 testing!

Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service. I was very fortunate to speak to and communicate with Ross. He was exceptional , he was very helpful and helped me through my challenges.

A big shout our to him. Thanks Ross

Keith Price

May 18, 2021
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