The lids themselves seem to be of good quality, but our logo you printed on it is already fading. Since we purchased this product to add to the marketing of our business, it's disappointing because some might see it as a reflection of our business as low quality, and…a fading logo defeats the purpose of thinking of us if they can't eventually decipher where they got the lid. Can we send this product back to you for a refund?
Reply from 4AllPromos
Hi Lynn, we are sorry to hear that the product quality did not meet your expectations. We definitely understand how disappointing is can be when a product doesn't meet the anticipated quality. We would be happy to work with you on getting a refund processed for this situation. We'll keep an eye out for your email and we'll be ready for you when it comes in!