The print quality on these sunglasses straps is atrocious. Our logo is nearly unrecognizable, despite looking perfectly fine in the proofing.
Reply from 4AllPromos
Hello Katie,
We’re very sorry to hear that the print quality on your sunglasses straps did not meet your expectations, especially when the proof appeared correct. We understand how frustrating that must be.
We want every order to reflect your design accurately, and we regret that this was not your experience. We would appreciate the opportunity to take a closer look and help make this right.
A member of our Resolutions Team will be reaching out shortly to gather more details and explore the best path forward.
If you ever need assistance, you can also reach us directly at resolutions@4allpromos.com.
Very respectfully,
4 All Promos Team