Tenorshare 4DDiG Reviews 279

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, most reviewers were somewhat happy with their experience overall. Some customers found the product effective for data recovery, successfully retrieving a high percentage of lost files and repairing corrupted videos. People appreciated its functionality for tasks like cloning SSDs and improving old photos, with some describing it as a great product that works very well. However, a significant number of people were dissatisfied with the product's performance, reporting that files were distorted or that the software failed to work as advertised for recovery or repair tasks. Many consumers also experienced considerable frustration with customer service, describing communication as strange and unhelpful, often leading to unresolved technical issues. The refund policy was a major point of contention, with numerous complaints about denied refunds despite the product not working or misleading trial information, and some felt pressured into unwanted subscriptions.

What people talk about most

Product

Clients share ambiguous opinions on product, with some reviewers praising its effectiveness, stating it... See more

User experience

Consumers find the user experience to be ambiguous, with many reviewers expressing significant... See more

Refund

Users describe negative interactions with refund requests, often citing frustration with the process and a... See more

Subscription

Customers had negative experiences with subscription, citing confusion and disappointment with the trial and... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing disappointment and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use notebook PC. It contains Micro SD Slot. So I save a lot of permanent files. One day I added a USB HDD. And it formatted. But unfortunate, I formatted Micro SD. I confused about the acciden... See more

Rated 5 out of 5 stars

I have used the software to recover lost footage on my SD cards, but the information was severely corrupted. Using the software, I managed to access some lost data.

Rated 5 out of 5 stars

This program has saved my digital data. I searched a lot for a solution because I stopped the cutting client in the middle of the process and this returned the data to me.


Company details

  1. Software Vendor

Written by the company

Founded in 2007, Tenorshare has been committed to the field of data recovery for over 10 years. We focus on features that are truly useful to users, but we also value the worth of the product. At Tenorshare 4DDiG, we are dedicated to helping users resolve data loss, file corruption, system repair, and computer management problems. Along with a variety of innovative methods.


Contact info

3.2

Average

TrustScore 3 out of 5

279 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

these people are the best

these people are the best. I need help they reply right away. If something don't work they will help you threw every prosses possible. I wouldn't use any other for my phone help

July 22, 2023
Unprompted review
Rated 2 out of 5 stars

Poor refund policy

Downloaded the software - it failed to recover the files. Tried to apply for a refund. Support team was trying to focus on solving the software problem instead of accepting my refund request, asking for logs, screenshots, files etc. despite me clearly stating that I already deleted the software. Trying to delay refund as long as possible.

June 9, 2023
Unprompted review
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