System was easy to use. Was really happy with the range and quality of the products. Delivery was prompt. Very good service, happy customer.
Company replied
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See what reviewers are saying
Good prices, good service and a nice product selection, I have been buying thigs for my dogs for 1,5 year now.
Company replied
Good products, good service and good store :-) make a good experience. It is DHL that takes time to deliver.
Company replied
Great prices, fast delivery and wonderful customer service! Thank you
Company replied
Company details
Written by the company
4Dogs är en Landskrona-baserad webbutik med både kontor och lager i den lilla fina staden vid Öresunds kust. På 4dogs.se finns allt för din hund och dessutom ett av marknadens bredaste sortiment inom pälsvård och utställning. Bor du i Lund eller i närheten kan du besöka vår butik på Odlarevägen 8. Här finns produkter för både hund och katt.
Välkommen till 4dogs.se – webbutiken för dig som älskar hundar
Written by the company
- Handla tryggt hos oss
- Vi är en certifierad e-handel. Hos oss handlar du tryggt med köpskydd och betalar säkert med Klarna.
- Snabba leveranser
- Normalt levereras dina varor inom 1-2 arbetsdagar. Till nordligare delar av Sverige kan dock leveransen från oss i Skåne ta ytterligare ett par dagar.
- Nöjda kunder
- Kunskap, engagemang och viljan att ge service utöver vad som förväntas har gett oss många trogna och återkommande kunder.
- Personlig service
- Vi lyssnar gärna på dina frågor och finns tillgängliga när du behöver tips och råd kring våra produkter. Du är alltid välkommen att prata med oss via mail, telefon eller Facebook.
Contact info
Lodjursgatan 4B, 261 44, Landskrona, Sweden
- 0418-48 40 10
- info@4dogs.se
- 4dogs.se
4.8
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Feedback on Order #216091
I recently placed an order based on glowing Trustpilot reviews and a recommendation from the breeder who sold me my puppy. Little did I know that this would lead to an experience I now deeply regret.
Upon receiving my order, I was greeted with what can only be described as the most poorly packaged items I’ve ever encountered. It seems the choice of a recycled box from another store was a bold statement on your part—perhaps an effort to showcase your commitment to sustainability? Or could it be a subtle hint at cost-saving measures? The box was cut down to size in an impressive attempt to save on your “free delivery,” resulting in a package that looked, shall we say, less than appealing.
As someone who conducts 97% of my shopping online, I’ve come to appreciate the importance of presentation. The condition of the packaging often reflects the care taken with the items inside. Unfortunately, what I received suggested a rather casual approach to quality control.
Adding to the irony, I was delighted to discover that returning the package would come at a cost. Your lengthy email, with its emphatic capitalized reminders not to use silver tape, was truly enlightening. I want to clarify that we didn’t even dare to open the package, nor do we plan to. It will be returned in the same pristine condition it arrived in—an outstanding tribute to your standards.
For a first order of over 3,000 SEK, it feels offensive, to say the least, to have received a package packed with so much disdain. We were expecting something beautifully packaged and professionally done—not a jigsaw puzzle of goods crammed into a recycled box, cut down to size, and held together with an excessive amount of tape. It’s quite ironic that you request customers to avoid using silver tape, while you’ve clearly opted for a generous application of tape instead. I suppose you want to "reuse" that same box, yikes...
I will also be forwarding the photos and complaints to Klarna, just to ensure that my experience is thoroughly documented. Rest assured, this will be the first and last time I order from your esteemed establishment.
October 10, 2025
Unprompted review
Reply from 4dogs.se
Hi Paulina,
Thank you for your feedback. We are sorry to hear that you feel offended and not satisfied with the packaging. We always strive to deliver a great experience and regret that it didn't work in this case and we will take your feedback into account.
You are right, it is for the concern of the environment that we reuse boxes and cut them down in size to fit the content. It feels both responsible and right for us, considering how the earth's resources are used. Cutting them down also ensures that the content will be safely packed and not fall around in the box and be damaged in the transport. This is extra important because we often send quality products with a high order value.
In order to keep prices as low as possible and to protect the environment, the customer is responsible for the return cost in the event of a regretted purchase. As a customer, you have the opportunity to choose the return method that is easiest and cheapest for you.
Best regards, 4Dogs
System was easy to use
System was easy to use.
Was really happy with the range and quality of the products.
Delivery was prompt.
Very good service, happy customer.
July 28, 2025
Reply from 4dogs.se
Hi Mathew,
Thank you so much for your five star review!🙏🏼 We are happy to know that you are pleased. Welcome back!😊
Reply from 4dogs.se
Hi Erik,
Thank you so much for your kind words and 5-star review. 🙏🏼😊
Too many issues to ignore
Too many issues to ignore, even though a few parts were decent.
May 13, 2025
Unprompted review
Reply from 4dogs.se
Hej Erik!
Vi hittar ingen beställning i ditt namn. Kan det vara så att du har recenserat fel företag? Du får gärna kontakta oss på 0418-484010 eller info@4dogs.se.
Hello Erik,
We can not find any order in your name. Is it possible that you have reviewed the wrong company? Please contact us at 0418-484010 or info@4dogs.se.
Good products
Good products, good service and good store :-) make a good experience. It is DHL that takes time to deliver.
March 28, 2025
Reply from 4dogs.se
Thank you so much Katleen for your four star review!🙏🏼 We are happy to know that you are pleased.🥰
10/10 service and Fast Delivery
July 11, 2024
Unprompted review
Reply from 4dogs.se
Hej Erik!
🧡-ligt tack för det jättefina omdömet! 🙏🏻🙏🏻 Vi är så tacksamma.
Good
Good prices, good service and a nice product selection, I have been buying thigs for my dogs for 1,5 year now.
July 8, 2024
Unprompted review
Reply from 4dogs.se
Thank you so much Jesper for your five stat review!🙏🏼 We are happy to know that you are pleased.😊
Excellent great company very friendly…
Excellent great company very friendly and quick delivery
April 2, 2024
Reply from 4dogs.se
Hi Clare,
Thank you so much for the nice review!
🙏🏼🧡
Superbra service
February 1, 2024
Reply from 4dogs.se
Tusen tack för det fina omdömet Frida!🙏🏼 Roligt att höra att du är nöjd.😊
Bra service.
September 28, 2023
Reply from 4dogs.se
Hej!
Vi tackar så mycket för det jättefina omdömet! 🙏🏻🧡🙏🏻
Supersnabb service!
July 31, 2023
Reply from 4dogs.se
Tusen tack för det jättefina omdömet Margareta! 🙏🏻🧡🙏🏻
Superfint tyg!
July 31, 2023
Reply from 4dogs.se
Hej Jacqueline!
Vi tackar så mycket för det jättefina omdömet! 🙏🏻🧡🙏🏻 Härligt att höra att du är nöjd.
Supersnabb leverans
July 28, 2023
Reply from 4dogs.se
Hej!
Tack så mycket för det jättefina omdömet! 🙏🏻🧡🙏🏻
Supersnabb leverans.
April 25, 2023
Reply from 4dogs.se
Tack så jättemycket för det fina omdömet Annhild!🙏🏼🧡
Delayed Order
I have ordered my items on 26th of February and hasn’t received them yet. I have sent an email but noone has replied yet. So l have no idea about my order right now and when l am gonna pick them up.
February 25, 2023
Reply from 4dogs.se
Dear Sibel,
Thank you, we have received your order, and the order confirmation is sent to your email. Your order is not delayed. You have chosen the alternative to pick up your order in our store Satchmos in Lund, and it is ready for you to pick up. We are open Monday through Friday 10-18.30 and Saturday 10-14. 😊
I have checked our mail box, junk mail as well, but I can’t find any mail from you. If you have any questions you are welcome to give us a call at 0418-484010, or directly to the store in Lund at 046-373550.
Supersnabb leverans!
February 22, 2023
Reply from 4dogs.se
🧡-ligg tack för det jättefina omdömet Harri! 🙏🏻😊🙏🏻
Superbra service!
September 27, 2022
Reply from 4dogs.se
Hej Pernilla!
Tusen tack för det jättefina omdömet! 🙏🏻🧡🙏🏻 Vi är så tacksamma! 🧡
Supersnabba leveranser 😃
September 28, 2022
Reply from 4dogs.se
Hej Jeanette!
Vi tackar så mycket för det jättefina omdömet! 🙏🏻🧡🙏🏻
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