This used to be a great company I don’t know what’s happened last order took over a week to arrive my latest order hasn’t arrived after 3 weeks not replying to messages I’m going to have to do a charg... See more
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4nx have to be the best pouches I have tried enabling me to quit vaping entirely. Good strength selection,long lasting and dont taste like chemically created flavours unlike some other brands . I have... See more
Company replied
It's genuinely a shame as I personally think their nicotine pouches are the best on the market, however the customer experience with this company is disgraceful. I ordered nearly £40 worth of po... See more
I’ve tried a few brands of nicotine pouches and have found that 4NX are head and shoulders above the competition. Great flavours, best price point, last way longer and excellent customer service. I re... See more
Company replied
Company details
Written by the company
4NX nicotine pouches are smoke free, odour free, spit free and can be used on the go at anytime. They're totally discreet and convenient to settle your nicotine cravings.
Contact info
Elizabeth House, M11 2NX, Manchester, United Kingdom
- service@4nx.com
- 4nx.com
2.9
Average
264 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Nice at the discount price
Nice at the discount price. Wouldn’t buy at current price as cheaper on other sites
July 22, 2022
Reply from 4NX
Hello Paul,
Thanks for leaving us you're feedback. We always have various promotions and offers available, and with the rewards we have on the loyalty accounts you can get even more off.
Marcus
4NX
Loving the different flavours you…
Loving the different flavours you provide. Packaging for delivery is good as well.
My only negative which I found is 2 of the tub when filled at the factory a couple of the pouches had gone over the lip of the tub before the lid was put on which split each pouche that over hanged. I'm guessing the tabs are machine filled and the lid just pressed straight on so perhaps that can be improved.
Regards
David
July 21, 2022
Reply from 4NX
Hello David,
Thank you for taking the time to leave us you're feedback. I'm sorry to hear you have had a couple of the pouches break, I have passed this along to our Quality control team. If you would like to contact me at service@4nx.com I would like the opportunity to discuss this further with you.
Marcus
4NX
Love the Blue Raspberry Ice flavour
Love the Blue Raspberry Ice flavour! So cooling and relaxing!
July 20, 2022
Reply from 4NX
Thank you so much for your excellent feedback. We strive to provide excellent products and service and we are thrilled to have hit the mark for you.
We look forward to serving you again soon.
Ashleigh
4NX
Great service and communication 👍
July 20, 2022
Reply from 4NX
Hello
Thanks for the great review! We take a lot of pride in our service and we’re very glad to hear you’ve had an excellent experience with us.
Ashleigh
4NX
Reply from 4NX
Hello
We are thrilled that you are happy with our all round service. Thank you for the 5 star review.
Ashleigh
4NX
Reply from 4NX
Hello
Very glad to hear you have enjoyed your experience with us and for you to leave us a 5 star review means a lot! We hope to serve you again in the near future!
Ashleigh
4NX
Reply from 4NX
Hello
We are thrilled that you are happy with our all round service. Thank you for the 5 star review.
Ashleigh
4NX
Good product but too strong for me was…
Good product but too strong for me was looking for 6mg
July 18, 2022
Reply from 4NX
Thank you so much for your excellent feedback. We strive to provide excellent products and service. We do offer a range of strengths including a 6mg.
We look forward to serving you again soon.
Ashleigh
4NX
4NX Nicotine pouches
Excellent product! Fast delivery! This product most certainly works, an alternative to smoking/vaping or constantly chewing. Will definitely be using this product/company again.
July 18, 2022
Reply from 4NX
Hello
Thanks for the great review! We take a lot of pride in our service and we’re very glad to hear you’ve had an excellent experience with us.
Ashleigh
4NX
Pouches great - but leaked in my latest batch
Pouches are great, but in the bath I just ordered a bunch of the pouches had little holes in and were leaking the powder out. I'm not sure how often this happens, having only bought once before, but I think this is a shame especially given the excellent flavours. I'm a Nordic Spirit man usually, but these 4nx pouches are the only ones to provide as good an experience, so the leakage was quite annoying. Great flavours, very long-lasting and good nicotine burn. Just don't want powdery fingers with it!
July 16, 2022
Unprompted review
Reply from 4NX
Hello Sebastian,
Thank you for taking the time to leave us your review. I'm sorry to hear you have had some pouches leak for you. This isn't the standard we would expect. I would like the opportunity to discuss this further with you, to find out more about what has happened here. If you would like to discuss this further with me please email me at service@4nx.com
Marcus
4NX
Great company with quality products
July 14, 2022
Reply from 4NX
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
We look forward to serving you again soon.
Ashleigh
4NX
Terrible website
Not to bad product but won't be buying as it's impossible to order on their official site. It won't let me past the age verification no matter what I do!
July 12, 2022
Unprompted review
Reply from 4NX
Thank you for taking the time to leave us a review. I am sorry you have experienced an issue with the age verification. Please drop us an email to service@4nx.com and we will be happy to help with this.
Ashleigh
Good and fast
July 11, 2022
Reply from 4NX
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
We look forward to serving you again soon.
Ashleigh
4nx
Burning sensation
Product packaging, shipping, taste etc was all brilliant, unfortunately (although it doesn't seem fair as its a personal opinion) the pouches burnt the hell out of my upper lip, it was very uncomfortable and almost verging on painful. The idea of leaving something in your upper lip for a period of time is also very odd and unnatural, makes it difficult to talk and people do ask what is going on in there! Not sure I was doing it right, maybe it's not meant to go in your upper lip but I am sure I read that it was meant to be there!
July 8, 2022
Reply from 4NX
Thank you for taking the time to leave us a review. We would be happy to discuss this further via email at service@4nx.com . Please let us know the flavour and strength of the pods and we will be able to look into this for you.
Ashleigh
Reply from 4NX
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again.
Ashleigh
4nx
Reply from 4NX
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.
We Look forward to serving you again soon.
Ashleigh
4nx
Great product delivered really quickly.
July 6, 2022
Reply from 4NX
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Ashleigh
4nx
Reply from 4NX
Thank you for taking the time to leave us a review. I am sorry you received an incorrect product. Please let us know via email to service@4nx.com, the flavour and strength you received with your order number. We will be happy to address this for you.
Ashleigh
Reply from 4NX
Thank you so much for your excellent feedback. We strive to provide excellent products and service and we are thrilled to have hit the mark for you.
We look forward to serving you again soon.
Ashleigh
4nx
Simply the best pouches out there and…
Simply the best pouches out there and long lasting
July 3, 2022
Reply from 4NX
We are thrilled you have taken the time to leave us a glowing review! Thank you for sharing your positive experience. It means the world to us and to our entire team! We look forward to serving you again soon!
Ashleigh
4nx
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