4WD Supacentre Reviews 

192,581
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company, often praising the helpfulness and friendliness of the staff. Many customers appreciate the good quality of products, especially considering the affordable prices, and are happy with their purchases. The customer service is frequently highlighted as excellent, with people noting the quick and efficient assistance received. However, some people were dissatisfied with certain products failing prematurely or arriving damaged. A few other people also felt that customer service could be improved, citing issues with communication, ignored emails, or difficulties with warranty claims and refunds.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality, with many expressing disappointment... See more

Staff

Users describe ambiguous interactions with staff, with many reviewers praising the helpfulness and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers reporting positive experiences with... See more

Price

Customers had ambiguous experiences with price, with many praising the great low prices and competitive... See more

Customer service

People report ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I could not miss a great offer from 4WD SC so I purchased online for an in store pickup. With all of my visits to the store I have found the staff to be very helpful and friendly (yes commissions ma... See more

Rated 4 out of 5 stars

I've bought heaps.ofbsyuff from here and most of its decent quality, I just purchased a compressor for $120 and it works a treat. My last compressor cost close to $500 so it's a big difference... See more

Rated 4 out of 5 stars

Great store lay out Great customer service Great products.. I purchased a 270* awning 2 years ago and still like new. Kind regards Bruza80

Rated 4 out of 5 stars

Don’t like 1800 nos would like to speak to the store directly. But apart from that good product with a great price and there waiting to be picked up.👍


Company details

  1. Camping Store
  2. Hobby Store

Written by the company

Providing prices and value to help you get outdoors, camping and adventuring.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

193K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(192,581)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never order online with 4WD Supacentre

Never order online with 4WD Supacentre. Charged $22 for a small package to be delivered, postage and packing from Post Office is less than $11. Was told by custmer service they charge postage for each item even though they go in the same bag. These people will scam you whenever they can. Customer Service, one of the worst I have come across. Shop elseware....

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

Got email for cooker induction …

Got email for cooker induction package, tried to order it ,price was different to advertise price, call them ,they said it was a misprint, and they emailed an apology, it's funny I never got that email.
They should honour the advertise price

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Good service

On entering the store, we were greeted and guided to the product we were interested in. A staff member helped us with our purchase which we are very happy.

November 22, 2024
Rated 4 out of 5 stars

Even if you are having a bad day greet a customer with a smile

I could not miss a great offer from 4WD SC so I purchased online for an in store pickup.
With all of my visits to the store I have found the staff to be very helpful and friendly (yes commissions may help) BUT this time I had to goto the pickup desk and the young lady there could do with a few tips on how to greet customers.

April 19, 2025
Rated 2 out of 5 stars

KINGS 40A DC-DC

KINGS 40A DC-DC charger worked well until i changed from AGM battery to a Lithium. 18 months old and it wont switch to Lithium charging. Solar panel and 3000W inverter still work fine.

August 27, 2025
Unprompted review

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