Banner for 50 ml UK

50 ml UK Reviews 

749
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 481 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the extensive selection of niche and hard-to-find fragrances, noting the excellent product quality and authenticity. Many appreciate the fast, well-packaged delivery, often including generous free samples. The overall service receives high commendation, with many expressing satisfaction and intent to reorder. However, some people mentioned occasional delivery delays and difficulties with courier services. A few customers also reported receiving incorrect or missing samples, and some expressed dissatisfaction with the company's handling of returns or customer support for issues.

What people talk about most

Product

Customers had positive experiences with product, praising the quality, authenticity, and variety of niche... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick and timely arrival of... See more

Service

Users describe positive interactions with service, highlighting it as amazing, excellent, and reliable, with... See more

Quality

Customers consistently note positive experiences with quality, praising the impressive range of niche... See more

Order

People report positive experiences with order, often praising the ease of the ordering process and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time ordering from 50ml and I am so impressed. Great value, amazing customer service, flawless delivery and 100% top quality product. Thank you so much for my samples as well, this was a lovely... See more

Rated 5 out of 5 stars

Amazing site and service! Great prices and a discount of what you've ordered as testers against a full size bottle, how cool is that? Generous samples and quick quick quick delivery! Would recommend 5... See more

Rated 5 out of 5 stars

Great experience with 50 ml UK This was my first time ordering with 50 ml UK and the experience was great. I was able to find the fragrance that I was looking for at a more competitive price than els... See more

Company replied

Rated 5 out of 5 stars

An excellent online store for those fragrances and products that do not fit the norm. Very reliable and efficient with good pricing and availability. I have made 3 purchases from 50 ml UK without a... See more

Company replied


Company details

  1. Cosmetics and Perfumes Supplier
  2. Perfume Store

About 50 ml UK

Written by the company

50 ml is a niche perfumery with an online store and a physical boutique in Milan, located at Viale Monte Nero 16. For over ten years, we have passionately selected the finest niche fragrance and skincare brands. We are official retailers of brands such as Creed, Giardini di Toscana, Orto Parisi, and many more.

50 ml is where authenticity and trust meet the convenience of online shopping — a true point of reference for those who wish to discover unique niche products and be part of a large community of enthusiasts.

Join a community of over 200,000 fragrance lovers: follow us on Instagram, Facebook, TikTok, and subscribe to our Newsletter!

Why Choose 50 ml

Written by the company

Exclusive Benefits for 50 ml Customers
Choosing 50 ml means relying on a niche perfumery that places passion, expertise, and customer care at its core. When you shop on our website, you can enjoy a range of benefits designed to make your experience even more enjoyable: fast shipping; free shipping on orders over £90; complimentary samples included with every order.
Dedicated Customer Service
Our team is always available to support you throughout your purchasing journey. If you have any questions about orders, shipping, or products, our customer service team will be happy to assist you with professionalism and care.
Exclusive Content & A Community of Enthusiasts
We don’t just sell niche fragrances — we tell their stories. Every day, we share insights, tips, and in-depth content to present the world of niche perfumery in a simple and engaging way.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

749 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 64% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(749)

472 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love these guys

Love these guys! Very fast shipping and they have a great selection of fragrances, many of which you cannot find sample sizes or decants of anywhere else. I believe there is a discount equal to the price of your sample if you purchase a full size of any of your samples within a month's time.

February 3, 2026
Rated 5 out of 5 stars

I ordered a perfume and was informed…

I ordered a perfume and was informed shortly after that it was temporarily out of stock. They contacted me promptly and gave me the option of a full refund or waiting approximately two more weeks for restocking. I chose to wait, as their communication was very clear and professional throughout.
The perfume arrived exactly within the timeframe they advised. I really appreciated the transparency and excellent customer service. Very happy with the overall experience and would order again.

February 9, 2026
Rated 2 out of 5 stars

Would not recommend

Took a while to come. Smelt nothing like the sample I'd tried. The smell was not pleasant
Expensive for what it was. Would not recommend

February 6, 2026
Rated 1 out of 5 stars

These guys are con artists

These guys are con artists, you will never be able to return your purchases to them. Even it they are fully sealed and unopened. The customer service give you serious attitude and when you aend them the products, they simply dont take delivery until the post has to return it to you.
Really wouldn't recommend.

December 3, 2025
Unprompted review
50 ml UK logo

Reply from 50 ml UK

Dear customer, our customer assistance dep. has provided all the guidance and support for you to be able to return the item. We have not yet received your return and we do receive returns daily and carefully follow the parcels coming. We invite you to share the return tracking number via email to our customer service: info@50-ml.com
to ensure they can check the current status of your return and provide support.

Kind regards from the 50 ml team✨

Rated 5 out of 5 stars

Amazing communication

Amazing communication and very fast delivery. They really went above and beyond to meet my requests. They are truly professional people!

February 11, 2026
Rated 5 out of 5 stars

Great Niche Fragrance Purchase

I was mostly happy with my purchase. Arrived with seals on the top and bottom of the box that lead to Authena authentication, no cellophane wrap on this Creed Centaurus purchase. Just to confirm for anyone concerned, the lack of cellophane wrap doesn’t mean it’s fake, as some brands like Creed do sometimes send products without cellophane wrap.

The fragrance is strong and exactly what I was expecting. It took about a week to arrive which wasn’t bad considering the delivery was free and coming from Italy. Customer service was responsive when I had questions. There are no customs fees. Any concerns I had initially were basically dispelled. I will definitely buy again, particularly if there’s any sales or discount codes available. Good selection of niche fragrances available, that I struggle to get at discounted prices in the UK.

My only issue is that I used the new customer code to receive 5 free samples and 2 extras that you get as standard with normal purchases. I received the 2 extras you get as standard and 2 that I requested in my purchase notes which I was pleased about, but I am missing 3 of my sample fragrances. I was disappointed about this! But it wasn’t enough for me to rate them lower. Other than this I am happy with my purchase overall and the delivery.

February 11, 2026
Rated 5 out of 5 stars

Amazing niche products

Amazing niche products. Delicately wrapped. Every query I had with Customer Service was diligently responded to. I highly recommend 50ml and will ve using them again in future.

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Whole experience ruined by bad customer…

Whole experience ruined by bad customer care. On signing up I used the link to the 50ml club, on order points were not added. 3 weeks later I still haven’t been able to address such issue being told I need to sign up on the provided link, however the link just takes me to my account. Do not expect this company to sort out shipping issues if they can’t do this.

January 23, 2026
50 ml UK logo

Reply from 50 ml UK

Dear customer, has explained by our customer service dep. you haven't yet completed your subscription to our Loyalty Program. There's no technical issue, you must subscribe and confirm your subscription.

Kind regards from the 50 ml team✨

Rated 5 out of 5 stars

Trustworthy, good range of products, good prices.

All perfumes are genuine, sometimes in good prices, you have samples to choose from, tax is already calculated. Only delivery to UK is taking like 7-10 days. But still im a regular buyer:)

January 30, 2026
50 ml UK logo

Reply from 50 ml UK

Thanks for the 5 stars from the 50ml team✨

Rated 5 out of 5 stars

Perfecto ❤️

Excellent from start to finish. Definitely use again. Thank you 🤩

January 22, 2026
50 ml UK logo

Reply from 50 ml UK

Thanks for the 5 stars from the 50ml team✨

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look