In February previously, I was just arrived at Karstruf Airport Copenhagen 🇩🇰I was walking out the Airplane KLM the Dutch Royal Airline to baggage claim. All at once my phone which used still is use... See more
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I am using 50+ mobile for around a month. My general experience is positive. However, there has been some cases in Amsterdam that reception quality was poor and connected only with 4G. Apart from that... See more
Company replied
Excellent service. Quick responses, fast, within 2 days shipping delivery. Issues solved with 1 single mail. Best prices at the market, cant find a better. What a Man need more? Recommended!
Company replied
I loved how everything was simple and the offer, unbeatable. I just didn’t know EU data and Applewatch e-sim are not available/included, from my understanding. If otherwise please let me know.
Company replied
Company details
Written by the company
50+ Mobiel is jouw toegankelijke en betrouwbare telecomaanbieder die mobiele telefonie weer eenvoudig, duidelijk en persoonlijk maakt. We zijn er in het bijzonder voor mensen van 50 jaar en ouder, met extra aandacht, service en gemak die perfect aansluiten bij hun behoeften. Tegelijkertijd is iedereen vanaf 18 jaar welkom – want goede service kent geen leeftijd. Bij ons staat de klant écht centraal. We geloven dat mobiele telefonie geen ingewikkelde ervaring hoeft te zijn. Daarom bieden we een heldere aanpak, zonder verrassingen: duidelijke communicatie, scherpe tarieven en persoonlijke ondersteuning die je direct verder helpt. Precies wat je mag verwachten van een aanbieder die met aandacht werkt. Onze visie is om telecom toegankelijker, vriendelijker en eerlijker te maken. Dat doen we door rustig de tijd te nemen, goed te luisteren en altijd in begrijpelijke taal te communiceren. Je hoeft echt geen techneut te zijn om bij ons zorgeloos gebruik te maken van je telefoon en mobiele abonnement. Bij 50+ Mobiel profiteer je van betrouwbare dekking, overzichtelijke opties en een betrokken klantenservice. Geen lange wachtrijen of ingewikkelde menu's, maar echte mensen die met je meedenken. Kortom: 50+ Mobiel maakt bellen en internetten weer persoonlijk, betaalbaar en zorgeloos. Welkom bij 50+ Mobiel – wij zijn er voor jou.
Service Gemak Voordeel
Written by the company
- Daar ben je bij 50+ mobiel van verzekerd!
Contact info
Postbus 6047, 5600HA, Eindhoven, Netherlands
- 088 228 2288
- klantenservice@50plusmobiel.nl
- 50plusmobiel.nl
Overtuigd?
4.5
Excellent
46K reviews
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Easy to register but transferr ing th e…good
Easy to register but transferring the number would have taken a long time
August 21, 2025
Reply from 50plusmobiel
Dear customer,
Thank you for your response. We are glad to hear that the registration process went smoothly. We apologize for the inconvenience caused by the lengthy number transfer process. We hope that everything else is to your satisfaction.
If you have any further questions, please do not hesitate to contact us.
Kind regards,
Anisha 50+ Mobile
Excellent & instant & easy to install
August 24, 2025
Reply from 50plusmobiel
Dear Sir/Madam,
Thank you very much for your review. We are delighted to hear that you are satisfied with us .
If you have any further questions, please do not hesitate to contact us.
Kind regards,
Anisha 50+ Mobile
I’m so sad
I’m so sad
That I buy SIM card from u, but unfortunately the connection is too bad
August 19, 2025
Reply from 50plusmobiel
Dear,
Thank you for your review. We are very sorry to hear that you had this experience. Our customer service team will contact you by phone so that we can discuss the issues and resolve them.
Kind regards,
Anisha 50+ Mobile
I received my mobile next day at home
I received my mobile next day at home. and got 50% discount on data plan. amzing experience.
August 19, 2025
Reply from 50plusmobiel
Dear Sir/Madam,
Thank you very much for your review. We are delighted to hear that you are satisfied with the discount we offer.
If you have any further questions, please do not hesitate to contact us.
Kind regards,
Anisha 50+ Mobile
Reply from 50plusmobiel
Hi,
Thanks for your feedback — glad to hear you had a good experience. We try to keep things simple and reliable. If you need anything else, feel free to contact us we’re happy to help.
Kind regards,
Anisha
50+ Mobiel
Worst customer service
Worst customer service, difficult to reach, unfriendly - App not giving a proper oversight of usage, no functionalities within the app, bad UX, overall bad experience. Not returning!
August 22, 2025
Unprompted review
Reply from 50plusmobiel
Dear customer,
Thank you very much for your review. We are very sorry to hear that you had this experience. We would like to help you further and look into the possibilities. Unfortunately, we do not see any details mentioned in your review. We kindly ask you to contact our customer service.
Kind regards,
Anisha 50+ mobile
fast and easy.
August 11, 2025
Reply from 50plusmobiel
Beste Ursa,
Bedankt voor uw reactie! Fijn om te horen dat u het snelle en makkelijke proces waardeert. We doen ons best om het overstappen zo eenvoudig mogelijk te maken. Mocht u nog vragen hebben, staan we voor u klaar!
Groetjes, Francesco team 50+ Mobiel
Honest review
I’m very pleased with the services offered by 50 mobile . Very cheap also . Absolutely recommend
August 8, 2025
Reply from 50plusmobiel
Dear Razvan,
Thank you for your kind words! We’re delighted to hear that you’re very pleased with the services offered by 50+ Mobiel and that you find our prices affordable. Your recommendation means a lot to us!
If you have any questions in the future, we’re always here to help.
Kind regards, Francesco team 50+ Mobiel
Thanks for you attention good job good…
Thanks for you attention good job good luck and thank you all
August 9, 2025
Reply from 50plusmobiel
Beste,
Hartelijk dank voor uw vriendelijke woorden! Fijn om te horen dat u tevreden bent met onze service. We wensen u het beste en staan altijd voor u klaar als u vragen heeft.
Groetjes, Francesco team 50+ Mobiel
Network its good
August 9, 2025
Reply from 50plusmobiel
Dear customer,
Thank you for your brief review. We are pleased to hear that you find the network good. If you have any questions or further feedback, please do not hesitate to contact us; we are happy to help.
Kind regards,
Anisha 50+ mobile
I traveled to Switzerland and the…
I traveled to Switzerland and the internet doesn’t work at all and I was surprised with the invoice of 50 € for 142 MB !!
August 10, 2025
Unprompted review
Reply from 50plusmobiel
Dear customer,
Thank you for your email.
We understand that this is inconvenient; unfortunately, Switzerland is not included in your bundle. When customers are in a country that is not part of zone 1, we send a text message to warn them that additional costs may apply.
We will contact you by phone shortly to discuss the options. We kindly ask you to contact us, as we cannot see any details in the review.
Kind regards,
Customer Service 50+ Mobile
The show is very excellent
The show is very excellent. As for the Internet service, I have not tried it completely, but there are times and places when the network, especially the Internet, is not good.
August 7, 2025
Reply from 50plusmobiel
Dear,
Thank you kindly for your message.
We’re happy to hear that you are very satisfied with the overall experience that’s wonderful to know!
As for your remarks regarding the internet service: we understand that inconsistent network quality in certain locations can be frustrating. Mobile coverage can vary depending on the area, surrounding buildings, or local network usage. We’re continuously working to improve coverage and performance wherever possible.
If you’d like, we are more than happy to look into your situation in more detail. Please feel free to contact our customer service via klantenservice@50plusmobiel.nl or call us at 088 – 228 22 88. If you can share your location and device type, we will gladly investigate the issue further.
Thank you again for your feedback it helps us to continue improving.
Kind regards,
Anisha
Customer Service
50PlusMobiel
Reply from 50plusmobiel
Dear Customer,
Thank you for your message.
We’re happy to hear that you’re satisfied with our service. Your feedback is greatly appreciated, and we’re always here if you need any assistance in the future.
Kind regards,
Anisha
50PlusMobiel
Signal near the border area not good
Signal near the border area not good
The sim goes to roaming near border 3km inside Nederland.
For example
In Vaals Nederland sim work as roaming because of Duits Border.
August 6, 2025
Reply from 50plusmobiel
Beste klant,
Thank you for letting us know sorry to hear your SIM switches to roaming while you’re still inside the Netherlands (for example in Vaals). In border areas your phone can register on the strongest nearby mast, and if a German signal is stronger or roaming agreements apply it may show as roaming even a few kilometers inside NL.
What you can try:
Restart your phone or toggle airplane mode on/off.
Go to Settings > Mobile Network > Network operators and try manual selection of a Dutch operator (e.g. KPN, Vodafone NL, T-Mobile NL) or leave it on automatic.
Turn off data roaming (Settings > Mobile network > Data roaming) if you want to prevent roaming data — note this may remove mobile service where no Dutch network is available.
Check your preferred network type (4G/3G) and carrier settings; install any carrier updates.
Try your SIM in another phone to rule out a device issue.
If possible, take a screenshot/photo of the network name displayed when roaming and note the time and exact location.
If the issue continues, please contact our customer service with your phone number, SIM number, IMEI and the screenshots/times/locations. We’ll investigate this with our network partner and look for a solution.
Sorry for the inconvenience and thanks for reporting it.
met vriendelijke groet anisha 50+ mobiel
Everything was in good order without…
Everything was in good order without any problem!they do exact what they say! also they remind me of thing ahead of time.
August 5, 2025
Reply from 50plusmobiel
Dear Customer,
Thank you very much for your kind message.
We’re delighted to hear that everything went smoothly and that you experienced our service exactly as promised. It’s also great to know that our reminders were helpful we believe that clear and timely communication makes all the difference.
Should you have any questions or need assistance in the future, we’re always happy to help.
Kind regards,
Anisha
50PlusMobiel
First of all
First of all, I have been requesting the SIM card for a month and it has not arrived yet, and there is a delay in everything.
August 10, 2025
Reply from 50plusmobiel
Dear ,
Thank you for your message.
We’re very sorry to hear that your SIM card has still not arrived and that you’re experiencing delays — this is certainly not the experience we aim to provide. We understand how frustrating this must be and we take your feedback very seriously.
Our team will contact you shortly to discuss the situation personally and find a suitable solution. In the meantime, please feel free to reach out to us directly if you have any additional questions or updates.
Once again, our sincere apologies for the inconvenience.
Kind regards,
Anisha
50PlusMobiel
Good service, good connectivity and value for money
August 5, 2025
Reply from 50plusmobiel
Dear,
Thank you very much for your kind message.
We’re delighted to hear that you are satisfied with our service, connectivity and the value we offer. Your positive feedback means a lot to us and motivates our team to keep providing reliable and affordable service.
Should you have any questions or need assistance in the future, please don’t hesitate to contact us. We're always happy to help.
Kind regards,
Anisha
50PlusMobiel
Easy setup, fast internet
August 7, 2025
Reply from 50plusmobiel
Dear Benjamin,
Thank you for your message. Glad to hear that the setup was easy and the internet is fast. If we can assist you with anything else, please let us know.
Kind regards, Francesco team 50+ Mobiel
Such a great WiFi experience but if the…
Such a great WiFi experience but if the app was multiple languages that I can choose from because I don’t know Dutch I’m still learning
August 7, 2025
Reply from 50plusmobiel
Dear,
Thank you for your message. We’re glad to hear you’re having a great WiFi experience. We understand that having the app available in multiple languages would be helpful and will take this suggestion into consideration for future updates. If there’s anything we can assist you with in the meantime, please don’t hesitate to let us know.
Kind regards, Francesco team 50+ Mobiel
Everything was organised.
Everything was organised. Followed the information and everything worked. Really good.
August 7, 2025
Reply from 50plusmobiel
Beste,
Hartelijk dank voor uw bericht. Fijn om te horen dat alles goed georganiseerd was, dat u de informatie heeft gevolgd en dat alles werkte. Geweldig om te lezen dat u tevreden bent. Als we nog iets voor u kunnen doen, horen we het graag.
Groetjes, Francesco team 50+ Mobiel
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