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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the website, experiencing technical difficulties with its functionality and loading. Customers also frequently reported problems with customer service, noting that agents were unhelpful, unresponsive, and difficult to reach. Additionally, people found the response times to be very slow, especially concerning withdrawals and inquiries. Some people were dissatisfied with the payment process, particularly regarding withdrawals, with many experiencing significant delays and difficulties in receiving their winnings. Conversely, a small portion of people felt that depositing and withdrawing were easy, and they had positive experiences with the site's bonuses and payouts.

What people talk about most

Payment

People report ambiguous experiences with payment. Many customers express frustration over significant delays... See more

Website

Customers expressed significant dissatisfaction with the website. Many reviewers describe it as a "scam site"... See more

Customer service

Reviewers highlight negative aspects of customer service, expressing frustration with unresponsiveness and... See more

Response time

Clients share negative opinions on response time, with many reporting a lack of updates on complaints and... See more

Based on these reviews

Rated 1 out of 5 stars

Disgusting gameplay awful service does not play right and extremly dodgy site and gameplay does not land nothing at all .no returns whatsoever on your play . Extremly suspicious spin outs consistentl... See more

Rated 1 out of 5 stars

Appaling another one that just takes and does not play right at all .really dodgy site .goes to land bonuses but yet constantly they spin out ....suprise surprise....disgraceful something needs doing... See more

Rated 1 out of 5 stars

Spent £170 got 1 bonus and it paid me £16.50 bloody joke. Then another £200 spent and at £145 got a bonus of 50p!!!! At £187 got another bonus and got £17.50 absolutely a shit site completely take... See more

Company replied

Rated 1 out of 5 stars

Won’t help at all been on chat 3 days just don’t listen to what you have to say and send you pillar to post can’t withdraw to old bank card due to closing the account with bank keep asking them To re... See more

Company replied


Company details

  1. Online Casino or Bookmaker

Written by the company

Join our online casino with a huge £66 welcome bonus on the site. Sign up today & play a wide range of UK Casino Games. Deposit Bonuses.


Contact info

1.8

Poor

TrustScore 2 out of 5

256 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Really bad site, do not use

Really bad site, do not use. Played £300 on a popular slot and didnt hit a bonus at all. It lasted under an hour and, even though there are numerous bonus games, never hit one. This is not a casino, its a scam site. It was so bad, I self excluded to ensure I dont use again.

April 6, 2026
Unprompted review
Rated 3 out of 5 stars

Just wanna say I did play here very…

8March2026
Been playing couple of hundreds nothing after like £1200 or so I've managed to win £4500 cashed out 4k kept playing the £500 on that £500 won 2k cashed it out altogether 6k cashed out on the 8th been waiting till today it's 17th still pending. And that's with all documents sent to them on the 9th all accepted and approved. Today recieved an email saying please wait it's with finance team they have to approve the withdrawal keep havjng the same answers from them. They've also closed my account for no reason so my account is closed plus pending 6k still no updates about it. Worst casino I've ever played DONT PLAY HERE THEY DONT WANT TO PAY OUT !!!!!

24thMarch
3weeks now I haven't still been paid. I made an complaint and no updates on that either, I keep getting the same reply saying please wait it's with the finance team since the 8th. How long does it really take them just to withdraw some money!!! This is ridiculous DO NOT PLAY HERE

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

Please peopel dont play on this…

Please peopel dont play on this website, they are just taking your money … lost a lot money 🙁🫤 i want my refund this website is fake . Please dont play . Someone need inform uk gambling this website is a fake .

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

Deposited £20 with a promotion deposit…

Deposited £20 with a promotion deposit bonus of 100% upto £66. Never got the £20 added. Been trying to contact customer care all day with no one getting back to me. Shocking way to treat new customers. Probably would have deposited again as the game all seems ok, but I am not paying my hard earned cash to a company that obviously doesn't look after its customer. PITY!! UPDATE Been in contact with live chat and the goal posts have changed. It is now deposit and wager £20 to received 20 wager free spins on goonies Quest for Treasure 2. Last week it was Grace Media that I reported to ASA through the gambling commission and now it looks like it is going to be this lot also. This is the wording i have from the 666 site that I have a screen shot of." A Devil of a Welcome Package! Sign up today and make your first deposit to take part in our outstanding welcome package!
Sign up today and make your first deposit and claim a 100% deposit match up to €/$66.
New Depositing players only.
To claim your welcome package, simply follow the steps below:
1. Create an account
2. Make your first deposit
3. Enjoy your 100% bonus up to €/$66
Promotion Terms
Minimum qualifying deposit: €/$20
Maximum bonus amount: €/$66
Offer valid on first deposits only.
Offer only applies to new players." So either I need stronger glasses or 666 is enticing people with a lie. AVOID AVOID AVOID. You have been warned!!!

February 17, 2026
Unprompted review
Rated 1 out of 5 stars

If it could be rated lower it would be

If it could be rated lower it would be, small wins but theirs a catch when you start building up the game will throw an error can’t play multiple games please close this resets what you have in so it then goes on the take the win % is small on all if you ask them they are rather rude with % information wasn’t always like this at one point in time used to be a decent casino

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

I will not be returning to this scam site .

Disgusting gameplay awful service does not play right and extremly dodgy site and gameplay does not land nothing at all .no returns whatsoever on your play . Extremly suspicious spin outs consistently . The reels spin out so fast theres no way they will land and when they go to land the third bonus its magically spins out everytime .odd bonus lands but pays very minimal amounts hardly no collectors land on the bonuses so you get very minimal pay. Most of the time they constantly spin out .Definately needs investigating extremly dodgy on every game every single play .

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

Worst site to waste your money on

Worst site to waste your money on. Deposited over £200 and never got one single bonus on any game I played on. Total scam. Played one game for 28 minutes on 40p spins and still didn't get a single bonus AVOID

October 27, 2025
Unprompted review
Rated 3 out of 5 stars

I’ve won a large amount and their making it hard for me to withdraw

I’ve won money on here before around 500-600 and the money was in my bank within a few hours but now I’ve won 10 times that amount they are making it an obstacle to get my earnings Into my bank. They told me it will be in my bank in 48 hours, after the 48 hours their now asking for a lot of documents which I find very concerning, I do trust that they will do the right thing and give the money they owe me so fingers crossed they pay up and maybe in the future they can fix things and become a top 10 casino in the world, they just need to be more transparent and have quicker withdrawals.

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

The worst!

The worst!! Stay away!

September 18, 2025
Unprompted review
666casino logo

Reply from 666casino

Hi Joanski Mm

We're sorry to hear you aren't having fun on our site.

Your feedback is extremely valuable for us to continue to improve the level of service we provide our customers.

Please accept our deepest apologies for any inconvenience caused & thank you once more for reaching out to us.

Rated 1 out of 5 stars

Appalling casino

Appalling casino. 24/7 help isn’t available ever and they don’t respond when using the contact us email system. Accepted a deposit and let me play a bonus then refuse to let me place any bets saying limit reached. They now have my money and want me to cancel my bonus winnings to withdraw my money. Absolute scam of a site. Avoid and use more legitimate sites. Also give bonuses which don’t work then refuse to issue them saying it’s not policy to issue bonuses your unable to use

September 12, 2025
Unprompted review
666casino logo

Reply from 666casino

Hi Barry Green

We're sorry to hear you're struggling to reach us. Please respond to our request for more information and we will look to rectify the issue.

Rated 1 out of 5 stars

I am waiting on a withdrawal of £30,000…

I am waiting on a withdrawal of £30,000 (plus the £5 admin fee that I had to pay!!!) since last Wednesday afternoon. Yes, thirty thousand. Can I get a meaningful update anywhere? Nope. Live chat giving me the runaround. No straight answers. I have uploaded all of my documents and these have all been approved so I’ve done my part. So frustrating not being able to talk to anyone and there is one agent that disconnects when he can’t be bothered to answer your questions anymore. Disgusting treatment. PAY ME MY FAIRLY-WON WINNINGS PLEASE. Site says 0-6 days for payout AFTER cash out is approved - mine is still pending after all this time

August 27, 2025
Unprompted review
666casino logo

Reply from 666casino

Hi Stacey

First of all, congratulations on you win. We're deeply sorry to hear you're having a hard time getting through to us. Please respond to our request for more information and we will look to prioritise your issue.

Rated 1 out of 5 stars

They refusing pay winigs keep promises…

They refusing pay winigs keep promises escalate they laying to people!!!people don't play on this site don't waist your money!!!

July 14, 2025
Unprompted review
666casino logo

Reply from 666casino

Hi there

We're sorry to hear you've had a negative experience with us. Please respond to our request for more information and we will look to rectify the issue.

Rated 1 out of 5 stars

4 days of withdrawal pending and emails…

4 days of withdrawal pending and emails being ignored until I gave an ultimatum that they have had a more than reasonable amount of time to pay me. I gave them 2 hours to pay or I'll be adding daily interest and legal fees. Still no email but my money was swiftly deposited into my account within the hour.

July 9, 2025
Unprompted review
666casino logo

Reply from 666casino

Hi there

We're sorry to hear you've had a negative experience with us. Please respond to our request for more information and we will look to rectify the issue.

Rated 1 out of 5 stars

You need to avoid this site completely

You need to avoid this site completely. I've had my account closed after trying to withdraw my money . I was in contact with them through live chat a few times and when they couldn't resolve my issue they would end the chat on me and now my account is closed and they owe me 150.00 and they aren't replying to my emails .... so frustrating and they are so rude.

June 27, 2025
Unprompted review

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