7-Locksmiths Reviews 238

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient service, highlighting quick response times and the staff's professionalism. Many appreciate the clear communication regarding pricing and the overall positive user experience. However, some people were dissatisfied with the pricing, finding it expensive for the services rendered. A few other people also felt that the locksmith was rude or unprofessional, with one instance mentioning a locksmith who was dismissive and unwilling to complete the job.

What people talk about most

Service

Customers had positive experiences with service. Reviewers frequently praise the quick response times, with... See more

Staff

Consumers generally express satisfaction with the staff, highlighting their helpfulness, efficiency, and... See more

Response time

Reviewers mention positive feedback about response time. Customers frequently praise the quick response, with... See more

Price

Users describe positive interactions with price, often highlighting good or reasonable pricing for services.... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently mention that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very prompt reply initially and then turned up at arranged time and completed job in timely and efficient manner no complaints here. Would recommend highly

Company replied

Rated 5 out of 5 stars

The lock smith turned nearer straight away , he showed me his ID that I wanted to see , very friendly excellent work , he done a fantastic job , he explained everything he was doing .... See more

Company replied

Rated 5 out of 5 stars

From making a phone call, to the engineer arriving was unbelievable, approximately 1 hour. Very knowledgeable, and talked me through every detail of the repair, step by step. Professional and courteo... See more

Company replied

Rated 5 out of 5 stars

Excellent service and he telephoned prior to coming out to confirm that we were still expecting him ( we booked towards the end of the previous week as we would be away for a few days). Very pleasa... See more

Company replied


Company details

  1. Locksmith
  2. Emergency Locksmith Service
  3. Key Duplication Service
  4. Locks Supplier
  5. Repair Service
  6. Security Equipment Store

Written by the company

At 7-Locksmiths, we provide fast, reliable and professional locksmith services across Bristol and the surrounding areas. Whether you are locked out, need urgent lock repairs, or want to upgrade the security of your home, we are always here to help. Our team is available from 7:00 to 21:00, ready to respond quickly whenever you need us. We truly care about every customer we meet and we take pride in offering friendly service, honest advice as well as transparent pricing with no hidden fees and no VAT. We started 7-Locksmiths because we saw how often people were being let down by large national companies—treated like just another job, another number. That never sat right with us. We believe that when you invite someone to help secure your home, you deserve to feel respected, listened to and genuinely cared for. Every job we take on—whether it’s an emergency lockout or a simple repair—is handled with the same level of care and attention, because we know it matters to you. By choosing 7-Locksmiths, you’re supporting a local Bristol business that truly cares about its community. And we honestly hope that, step by step, with the support of people like you, we can help bring more trust, fairness and heart back into this industry—supporting genuine local tradespeople and keeping our beautiful city strong, safe and proud.


Contact info

4.9

Excellent

TrustScore 5 out of 5

238 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

They turned up exactly when they said…

They turned up exactly when they said they would
Told us exactly what was wrong and what was needed before they did any work
Although it was expensive it was made very clear that it was up to us if we wanted to go ahead with the repair
So all in all an excellent company to deal with and we would have no problem using them again

March 6, 2026
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Reply from 7-Locksmiths

We really appreciate the feedback. Showing up on time and providing a clear diagnosis is how we like to do business. We know quality parts and expert labor can be an investment so we’re glad you felt the service was worth it. Thanks for the recommendation! :)

Rated 5 out of 5 stars

Friendly locksmith

Friendly locksmith, changed the door luck quickly.

March 6, 2026
Unprompted review
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Reply from 7-Locksmiths

Thanks so much for the kind words! We're glad we could get your lock sorted out quickly for you. Please don't hesitate to reach out if you ever need anything else.
Stay safe!

Rated 5 out of 5 stars

Very responsive to my call and gave me…

Very responsive to my call and gave me all the information I needed before he started the work

March 6, 2026
Unprompted review
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Reply from 7-Locksmiths

Thank you for your kind review! We’re glad we could respond quickly and provide all the information you needed before starting the job.
Clear communication and making sure customers understand the work is very important to us.
If you ever need assistance again, feel free to get in touch!

Rated 5 out of 5 stars

Reliable and efficient

Confirmation regarding the appointment. Turned up promptly and on time. Did the work quickly and efficiently. Would definitely contact again when needed.

March 5, 2026
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Reply from 7-Locksmiths

Thank you for your great feedback!
We’re glad everything went smoothly and that you were happy with the appointment, punctuality and the work carried out.
We always aim to provide a reliable and efficient service so it’s great to hear that reflected in your experience.
Don’t hesitate to get in touch if you ever need help again!

Rated 5 out of 5 stars

Arrived promptly and not long after I…

Arrived promptly and not long after I called for help, and cery friendly and efficient service too.

March 4, 2026
Unprompted review
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Reply from 7-Locksmiths

Thank you so much for the kind words!
We know how stressful it can be when you need help so we make it a priority to get there as fast as possible. We're glad we could get everything sorted out for you with a smile.
Don’t hesitate to reach out if you ever need support again!

Rated 4 out of 5 stars

Superb service

Superb service. Reasonable rate

February 24, 2026
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Reply from 7-Locksmiths

Thank you so much for the kind words! We strive to provide top tier service at a fair price and it’s wonderful to know we hit the mark for you.
We look forward to working with you again!

Rated 5 out of 5 stars

Fast Efficient and very reliable…

Fast Efficient and very reliable service. Well recommended

February 24, 2026
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Reply from 7-Locksmiths

Thank you for the recommendation! We take pride in being fast and reliable for our customers so we're glad to hear we hit the mark for you.
Don't hesitate to reach out if you need anything in the future!

Rated 5 out of 5 stars

Came to my rescue!

I was locked out due to leaving my key on the inside of a short barrelled lock, and he provided great service. Got the job done quickly, with great professionalism and friendliness, and fitted a new barrel that will prevent that from happening again. Thank you very much indeed. Highly recommended.

March 2, 2026
Unprompted review
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Reply from 7-Locksmiths

Thank you so much for the kind words! Getting locked out with a key in the back of the door is a common headache so we're glad we could get there quickly to help.
We're really pleased we could upgrade you to that new cylinder to ensure you aren't stuck like that again.
Enjoy the peace of mind and thanks for recommending our services!

Rated 5 out of 5 stars

Damien responded very quickly to our plea for immediate assistance

Damien responded very quickly to our plea for assistance regarding having locked ourselves out of our home. He proved to be very capable and utilised all necessary equipment and tools in effectively gaining access with the minimum fuss and notable professionalism and confidence, leaving our home fully secure and us extremely relieved. I would recommend his services for anyone suffering a similar and unfortunate situation.

March 3, 2026
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Reply from 7-Locksmiths

It was a pleasure to help! I'm glad I could attend without delay and provide a stress free experience. Thank you for the kind words about my skills. Feedback like yours is exactly what keeps me going and helps me continue to grow and improve my service. I truly appreciate your recommendation.

Rated 4 out of 5 stars

Fast to arrive and get the job done

Fast to arrive and get the job done

Prices are not reflected on the website

February 25, 2026
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Reply from 7-Locksmiths

Thank you very much for taking the time to share your experience, it’s truly appreciated. We’re glad we were able to arrive quickly and get the job done efficiently for you.

Regarding pricing, due to the wide range of lock types and the different challenges we often encounter on site, we’re only able to advertise estimated prices rather than fixed figures. However, we always assess the situation first and clearly discuss the final cost before any work is carried out.
Our goal is complete transparency, and in most cases we’re able to reach a solution that works well for our customers.

Thank you again for your feedback and for choosing our service.

Rated 4 out of 5 stars
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Reply from 7-Locksmiths

Thank you for your feedback. We always aim to be punctual and complete every job efficiently while maintaining high standards.
Your support is greatly appreciated.

Rated 5 out of 5 stars

Good job

Good job. Would recommend and use again.

February 13, 2026
Unprompted review
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Reply from 7-Locksmiths

Thank you for your kind words! It was a pleasure helping you. We truly appreciate your recommendation and are always here if you ever need us again.

Rated 5 out of 5 stars

Excellent service

Excellent service

February 25, 2026
Unprompted review
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Reply from 7-Locksmiths

Thank you for taking the time to share about your experience.

Don't hesitate to contact us again whenever needed.

Rated 5 out of 5 stars

Super quick and helpful

Super quick and helpful, here in 15 minutes!

February 26, 2026
Unprompted review
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Reply from 7-Locksmiths

Really appreciate the great review! Glad we could be there quickly and get everything sorted for you. Don’t hesitate to call if you ever need us again!

Rated 5 out of 5 stars

A prompt and helpful service

Prompt, courteous and efficient service. We would certainly use again.

February 23, 2026
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Reply from 7-Locksmiths

We really appreciate the feedback! It was a pleasure serving you and knowing you’d use our services again is the best compliment we could receive.

See you next time!

Rated 5 out of 5 stars

Excellent service and he telephoned…

Excellent service and he telephoned prior to coming out to confirm that we were still expecting him ( we booked towards the end of the previous week as we would be away for a few days).
Very pleasant & courteous.
Difficult to see it could be any better.

February 23, 2026
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Reply from 7-Locksmiths

We really appreciate the feedback! It’s great to hear that the pre visit call was helpful. We always aim to make the process as smooth as possible for our customers. :)

Thank you for being so pleasant to work with and we’re glad we could meet your expectations!

Rated 5 out of 5 stars

From call out to getting my lock fixed…

From call out to getting my lock fixed was fast and efficient. Very courteous locksmith too. Would recommend

February 23, 2026
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Reply from 7-Locksmiths

Thank you so much for taking the time to leave such a lovely review!

We’re really glad we could get your lock sorted quickly and make everything smooth and stress free for you. That’s always the aim.

Your recommendation truly means a lot, and if you ever need a hand again, we’re just a call away. 😊

Rated 5 out of 5 stars

Great

Great, good customer service

February 20, 2026
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Reply from 7-Locksmiths

Thank you so much! We’re glad you had a positive experience with our service.

If you will need anything in the future, we’re just a call away.

Rated 5 out of 5 stars

Damian has been fast effective and…

Damian has been fast effective and efficient and very kind.

February 21, 2026
Unprompted review
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Reply from 7-Locksmiths

Thank you so much for the kind words! We’re thrilled to hear that Damian was not only efficient and effective but also made a great impression with his kindness. We’ll be sure to pass this lovely feedback on to him!

Rated 5 out of 5 stars

Damien was very helpful and…

Damien was very helpful and accommodating, offering a great cost effective service which was professional and seamless.

Would highly recommend!

February 13, 2026
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Reply from 7-Locksmiths

Thank you for the wonderful feedback! We’re so pleased that you found our service both professional and cost effective. Damien always strives to be as accommodating as possible, and we’ll be sure to pass your kind words along to him. Thanks for choosing 7-Locksmiths!

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