7-Locksmiths Reviews 238

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient service, highlighting quick response times and the staff's professionalism. Many appreciate the clear communication regarding pricing and the overall positive user experience. However, some people were dissatisfied with the pricing, finding it expensive for the services rendered. A few other people also felt that the locksmith was rude or unprofessional, with one instance mentioning a locksmith who was dismissive and unwilling to complete the job.

What people talk about most

Service

Customers had positive experiences with service. Reviewers frequently praise the quick response times, with... See more

Staff

Consumers generally express satisfaction with the staff, highlighting their helpfulness, efficiency, and... See more

Response time

Reviewers mention positive feedback about response time. Customers frequently praise the quick response, with... See more

Price

Users describe positive interactions with price, often highlighting good or reasonable pricing for services.... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently mention that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very prompt reply initially and then turned up at arranged time and completed job in timely and efficient manner no complaints here. Would recommend highly

Company replied

Rated 5 out of 5 stars

The lock smith turned nearer straight away , he showed me his ID that I wanted to see , very friendly excellent work , he done a fantastic job , he explained everything he was doing .... See more

Company replied

Rated 5 out of 5 stars

From making a phone call, to the engineer arriving was unbelievable, approximately 1 hour. Very knowledgeable, and talked me through every detail of the repair, step by step. Professional and courteo... See more

Company replied

Rated 5 out of 5 stars

Excellent service and he telephoned prior to coming out to confirm that we were still expecting him ( we booked towards the end of the previous week as we would be away for a few days). Very pleasa... See more

Company replied


Company details

  1. Locksmith
  2. Emergency Locksmith Service
  3. Key Duplication Service
  4. Locks Supplier
  5. Repair Service
  6. Security Equipment Store

Written by the company

At 7-Locksmiths, we provide fast, reliable and professional locksmith services across Bristol and the surrounding areas. Whether you are locked out, need urgent lock repairs, or want to upgrade the security of your home, we are always here to help. Our team is available from 7:00 to 21:00, ready to respond quickly whenever you need us. We truly care about every customer we meet and we take pride in offering friendly service, honest advice as well as transparent pricing with no hidden fees and no VAT. We started 7-Locksmiths because we saw how often people were being let down by large national companies—treated like just another job, another number. That never sat right with us. We believe that when you invite someone to help secure your home, you deserve to feel respected, listened to and genuinely cared for. Every job we take on—whether it’s an emergency lockout or a simple repair—is handled with the same level of care and attention, because we know it matters to you. By choosing 7-Locksmiths, you’re supporting a local Bristol business that truly cares about its community. And we honestly hope that, step by step, with the support of people like you, we can help bring more trust, fairness and heart back into this industry—supporting genuine local tradespeople and keeping our beautiful city strong, safe and proud.


Contact info

4.9

Excellent

TrustScore 5 out of 5

238 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very good experience

Damien was a total professional. Very quick response time, very transparent with pricing, and very efficient. Very trustworthy when locked out of your home.

December 12, 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you so much for your kind review and for choosing us to help with your lock. We’re glad to hear you were happy with the service, and we’re always here if you need a locksmith again in the future.

Rated 4 out of 5 stars

Good service

Arrived promptly when called. Gave helpful advice and fixed the problem

December 10, 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you so much for the 4-star review!
We're really glad we could arrive promptly, offer helpful advice and get the problem sorted quickly for you. That's exactly the kind of service we always aim to deliver!
We truly appreciate your feedback and hope we can help you (or anyone you know) again in the future.

Thanks again! :)

Rated 5 out of 5 stars

I would recommend this company they…

I would recommend this company they turned up on time and did a very good job and at a very fair price. I would happily use them again

December 10, 2025
Unprompted review
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Reply from 7-Locksmiths

Wow, thank you for the wonderful review and recommendation!
So happy we could help quickly and at a fair price. We'd love to look after you again anytime.
Thanks for choosing 7-Locksmiths :)

Rated 5 out of 5 stars

Arrived very quickly very helpful and…

Arrived very quickly very helpful and pleased with the result.

December 9, 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for taking the time to share your positive feedback! We're delighted to hear that our team arrived quickly, provided helpful service, and delivered results that left you pleased. Your satisfaction is our top priority, and reviews like yours motivate us to keep delivering excellent service.

We appreciate your trust and look forward to assisting you again if needed. Please don't hesitate to reach out anytime.

Best regards,
7-Locksmiths

Rated 5 out of 5 stars

Super quick, helpful, polite and fair cost

I was locked out of home, the guys turned up in five mins. Got me back inside within a few more mins, replaced the locks and were very fair about the price. Giving me a few options and advice. Really good service

December 9, 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you for the outstanding 5-star review and for sharing your positive experience. We're delighted to hear that our team was able to assist you so promptly and effectively during your lockout situation. Providing quick, reliable service with fair pricing and helpful advice is our top priority, and it's rewarding to know we met your expectations.

We truly appreciate your trust in us and look forward to serving you again should the need arise. If there's anything else we can do, please don't hesitate to reach out.

Best regards,
7-Locksmiths

Rated 5 out of 5 stars

Excellent

Excellent, quick service, and very friendly.

December 8, 2025
Unprompted review
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Reply from 7-Locksmiths

Thanks for the great feedback! We're glad we could help. If you ever need anything in the future, feel free to reach out.

Rated 5 out of 5 stars

Wonderful response to the emergency. 👏

An experienced, helpful and courteous technician arrived promptly. Good advice and quote given for door and window locks which were quickly installed. Everything tidied away beautifully. Would recommend 👌

December 7, 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you so much for your wonderful 5-star review! :)
We're thrilled to hear that you felt taken care of during the emergency and that everything was handled quickly and professionaly. It was our pleasure to get your door and window locks sorted smoothly, and we truly appreciate the kind words about our technician!
Your recommendation means the world to us.

Wishing you continued safety and peace of mind!

Best regards,
Damian

Rated 5 out of 5 stars

Really great experience

Really great experience, out quickly and fixed quickly.

December 6, 2025
Unprompted review
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Reply from 7-Locksmiths

Wow, thank you for the 5 stars and the lovely review!
So glad we could get you fixed up quickly and give you a great experience. Appreciate you taking the time to let us know!

Rated 5 out of 5 stars

Fast response and lock changed quickly…

Fast response and lock changed quickly with no issues.

December 6, 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for the wonderful 5-star review!
So glad everything went quickly and smoothly for you. Appreciate your trust in us! Any future needs, we're here 24/7.

Rated 5 out of 5 stars

Quick and efficient job done

Quick and efficient job done.
Can recommend for others to use.

December 5, 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you so much! Really glad we could help. :) Feel free to reach out anytime!

Rated 5 out of 5 stars

Great Service

Came out straight away and the job was done very quickly. 5 stars.

December 5, 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you so much for the fantastic 5-star review and your kind words. It was a pleasure to be able to come out straight away and get everything sorted for you so quickly.
If you ever need help in the future, please don't hesitate to get in touch.

Rated 5 out of 5 stars

Very efficient

Very efficient, came very quickly. I’m pleased with the result.

December 2, 2025
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Reply from 7-Locksmiths

Thank you so much for your kind words, we really appreciate it. It was a pleasure helping you and we’re glad you’re happy with the result. :)

Rated 5 out of 5 stars

Good service

Quick response and good service.

December 5, 2025
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Reply from 7-Locksmiths

Thank you very much for your review. We're really happy to hear you were pleased with our quick response and good service, and we appreciate you taking the time to share your feedback. We look forward to helping you again in the future.

Rated 4 out of 5 stars

Very pleasant and professional and…

Very pleasant and professional and seemed very knowledgeable and polite. However I think more transparency is needed in pricing and being really clear before the work starts that is my only disappointment.

December 3, 2025
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Reply from 7-Locksmiths

Thank you for your review and for the positive comments about our professionalism and knowledge. We are sorry that the pricing was not as clear as it should have been before the work started, and we appreciate your bringing this to our attention as it helps us improve how we explain costs in advance.
For your extra peace of mind, all work carried out is covered by a 12-month warranty so you are fully protected if any issues arise during this period.

Rated 5 out of 5 stars

Fast and easy came out straight away…

Fast and easy came out straight away and door was sorted

December 3, 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you so much for your review and kind words. It was a pleasure to help and glad to hear your door was sorted quickly.
For your peace of mind, all work is covered by a 12-month warranty, so if you have any issues with the door or lock within the next year, just get in touch and it will be taken care of.

Rated 5 out of 5 stars

Damian

Damian, was extremely quick, professional and transparent with the service and products he used.
Highly recommend!

December 3, 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for the great review! We're really glad you were happy with the service. Always here if you need help. :)

Rated 5 out of 5 stars

Efficient and helpful

Efficient and helpful! Would recommend

December 3, 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thanks for the great review and recommendation!

Rated 5 out of 5 stars

Good service fast response

Good service fast response

December 2, 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you very much for supporting our local business with your 5 star review!
If you ever need anything from locksmiths, we're just a call away.

Rated 5 out of 5 stars

All done quickly and well

All done quickly and well. Quite expensive but good to have it finished

December 1, 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for taking the time to leave a review.
We're really pleased to hear that the job was completed quickly and to your satisfaction.
We understand it may have felt a bit expensive but we're glad we were able to resolve everything for you straight away.
If you ever need assistance again, please don't hesitate to get in touch. Thank you for choosing 7-Locksmiths! :)

Rated 5 out of 5 stars

Very quick service.

November 30, 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you so much for your kind review. We're glad we could help, and please feel free to contact us anytime if you ever need assistance again.

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