Customer service is extremely vague when it comes to the withdrawal process. And there are certain requirements that are needed in order to withdraw the free bonus so don't get sucked in like I did an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good variety of games. No lag when playing. Could do with paying out more wins
WOULD GIVE ZERO IF I COULD WHAT A SHAMBLES OF A SITE GAMES CRASH ON BONUSES THEN WHEN YOU RETURN TO THE GAME ITS GONE TAKE YOUR MONEY THEN DONT DO ANYTHING ABOUT IT CUSTOMER SERVICE RUDE AND SHOCKING... See more
Very shady casino. They'll save your number and call you out of the blue multiple times enticing you with a £10 bonus. Even when playing through the bonus, they refuse to payout. Wouldn't trust to hol... See more
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fool me once,..
Wow, where to begin; Okay I started off with the $10 bonus like alot of people do and quickly racked up $1,001.00 playing on Ultimate Cash.
When I deposited the required $10 to unlock my money so I could withdraw they said that I could only withdraw $10 or $5 for every $1,000 I had won.
They don't disclose that information upfront, and so now I'm stuck trying to get to the minimum withdraw amount of $40 just to try to not feel like such a sucker.
THEY TOOK MY 19.99 AND GAVE ME…
THEY TOOK MY 19.99 AND GAVE ME NOTHING!!!! 000000000000 I CANT CALL ANYONE CANCELED THE CASH APP SO PISSED OFF DO NOT DO IT SCAMMERS
They won’t shut my account despite…
They won’t shut my account despite numerous emails. I have asked for self exclusion which you can not apply yourself.
7GoldCasino is a scam
7GoldCasino is a scam, if you win they won't let you withdraw, on top if it they converted my balance to 0 which includes my deposits. Support doesn't response. Very unfair is dubious site, please don't deposit your money else all will be gone with no explanation given. upon withdrawal request they blocked my account stating that my winning was due to a bug in the system. I am planning to take it to Gambling Commission and file a legal case. These fake operators should be banned and prosecuted.
WOULD GIVE ZERO IF I COULD WHAT A…
WOULD GIVE ZERO IF I COULD WHAT A SHAMBLES OF A SITE GAMES CRASH ON BONUSES THEN WHEN YOU RETURN TO THE GAME ITS GONE TAKE YOUR MONEY THEN DONT DO ANYTHING ABOUT IT CUSTOMER SERVICE RUDE AND SHOCKING THANK GOD I DIDNT DEPOSIT ALOT SO PLEASE TRUST THESE 1 STAR REVIEWS AND GET THIS SITE SHUT DOWN!!! ROBBING PEOPLE
Not a real casino app
Not a real casino app. They will draw you in making you think you won 8-900 on there 10 bonus and they will tell you you need to deposit to withdraw and it's deceptive and a lie. You can't withdraw it unless you eager 9 thousand dollars at a time which unlocks a 30 withdraw which isn't even enough for the minimum withdrawal of 40 dollars. This app is designed to trick you into depositing thinking you will get your bonus money. Don't waste your time.
Please do not gamble on this site
Please do not gamble on this site, it’s a scam. Their slots are rigged so it looks like you are close to winning and even if you do win, you only win a small prize compared to what you have deposited. I have asked them to close my account on numerous occasions and live chat are no help too, always the same response, we will respond in 48 hours, I get nothing and constant floods of advertising without acknowledging I no longer what to be a part of their scam.
I did say if I don’t hear back then I will proceed further so now I’m writing this review and will file a formal complaint with the licensing authority (if there is one) and then escalate this further.
Poor customer service
Customer service is extremely vague when it comes to the withdrawal process. And there are certain requirements that are needed in order to withdraw the free bonus so don't get sucked in like I did and make four deposits trying to withdraw my bonus only to be able to cash out 5 USDT. 2 USDT of that was taken for fees. Kathleen I believe it to be a scam but the games they offer are really great. I am not a satisfied customer but I've invested too much. So be careful
---"Unjust Balance Deduction on 7Gold Casino - Be Careful!"
---
Title: Unjust Balance Deduction on 7Gold Casino - Be Careful!
Hello,
I experienced a major issue on the 7Gold Casino platform, and I want to share this to warn others.
€1,100 was unfairly deducted from my account balance without any explanation! Despite sending multiple written requests to the platform, over 48 hours have passed with no response.
This is completely unfair and undermines trust. If you are considering using this platform, be aware that your money could disappear without any explanation.
Currently, I am planning to:
File a formal complaint with the licensing authority,
Report the issue to consumer protection agencies,
And pursue legal action through an attorney.
I strongly advise caution when dealing with platforms like 7Gold Casino. Are there others who have experienced similar issues? Please share your stories in the comments. We can act together!
Sincerely,
Furat
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
